Closeby ‑ Store Locator
Closeby is a highly praised app by ecommerce merchants for its user-friendly interface, easy customization options, and excellent customer service. Users appreciate the quick and efficient support provided by the Closeby team, with mentions of specific team members like Brian and Matt who resolved issues promptly. The app's ability to integrate seamlessly with Shopify websites, offer various customization options, and provide a free plan for testing with up to 5 locations are highlighted as major positives. Additionally, the use of Google Sheets for location management and the responsiveness of the support team are mentioned as key benefits. However, some users noted minor glitches when adding multiple store locations at once and suggested improvements in simplifying certain features like adding store hours.
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Fantastic customer service, thank you to Brian for sorting my issue quickly and efficiently!
Brian helped me out quickly and efficiently! Thank you.
We love this app! We were able to easily customize it to fit our branding and it's very simple to use, organize by store-type, and keep up to date using a synced google sheet. We have over 300 retail partners and everyone has been very happy to be included on our snazzy map! We get tons of compliments on it. I recently had an issue with the map, which was completely unrelated to Closeby (it was a theme issue) and Matt at Closeby was wonderful and helped up get our cool map back up for the world to see. Five bazillion stars...We love our map and it's everything we could possibly ask for. Thank you Closeby! https://huntseatpaperco.com/pages/retailers
We've been wanting to add a store locator to our website for a long time and we've finally gotten around to it. We chose Closeby after reviewing a handful of Shopify apps because of the seemingly easy set up and the fact that it was low impact to our site speed. Adding in locations is super easy and customizing the map is pretty simple too. The only thing that I think could be worked on is the glitch when attempting to add multiple store locations at once and uploading a banner photo for each. I had to keep refreshing the page after adding one because trying to add two in a row would just never load. I also think the adding in of store hours could be simplified just a bit without having to do each day one by one. Overall, Closeby is great and we are happy with our choice!
Closeby is a very user-friendly and easy tool to integrate a map into your Shopify website. It's also nice that by making adjustments to the fonts and colors you can customize the map to your own style.
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