XCloud Search & Product Filter
All reviews
Review RSS feed
To activate the app, an upfront payment is required—which felt uncomfortably enforced. While setup is straightforward when using the default configuration, customizing the left sidebar proved unnecessarily complex. Additionally, real-time support was unavailable; the only contact option offered was email, which slowed resolution. Horrible support
Thank you for your feedback, JewelHub. We’d like to clarify that no upfront payment is required to use our app. Upon installation, we provide a 14-day free trial, and you are not charged unless you continue past the trial period — this is standard practice among many Shopify apps. Regarding support, we did not receive any message from your store during your trial. Our support team is always available via email, and we’re happy to assist with customizations like adding filters to the left sidebar, tailored to any theme. If you decide to give the app another try, we’d be glad to assist with setup and ensure everything works as expected.
Excellent support and great pricing model
Simple and effective with great support staff.
Really good experience. Quick support and response.
Excellent app. Mr. Nikita does an incredible job with support as well!
So far so good, simple, straightforward, I really lack basic IT technical skills and stuff and the support was INSTANT and prompt, fixing any issues on spot. (issues like me not being able so set things up haha). App runs perfect, mapping is great!
We purchased an XCloud Search & Product Filter subscription for our Shopify site...but couldn't figure out how to implement it correctly. Nikita was a huge help to us, responding quickly and resolving our issue just as quickly. Great app, great support!
*UPDATE* Like always, Nikita has offered incredible customer service. We had an issue with our Sort By options, and Nikita provided a quick and solid custom solution to our problem. Nikita is awesome. This is now the 2nd issue he has solved for us and each time has been absolutely seamless. I have complete confidence in the support team at XCloud in any issue that may arise.
Just installed the app on our website. Nikita replied right away when I asked him to change the code to have the filter on the left side of our collection pages and not at the top. It's very easy to set the filters up. Customer service is top notch too! Highly recommend.
We’ve had a great experience with XCloud Search & Filter. The app works smoothly, and the team is incredibly responsive. Nikita quickly helped us reposition the filter button exactly how we needed it—fast and professionally. Everything looks perfect now, and we’re happy to keep the feature active on our store. Highly recommended!
App is easy to use and more affordable than the other filter apps we have tried. We have quite a large catalog and we can now easily find things. Any problems we had with installation Nikita was super helpful and fast and usually had the issue resolved without explanation overnight. Highly recommend.
It's a wonderful app. Mr Nikita is very attentive and responds quickly. Thank you very much!
Great application with very interesting features. It's very easy to get to grips with and use, and when we did need to contact service, the response was very quick.
Ich habe CloudSearch jetzt einige Monate und bin sehr zufrieden mit den Aufbau der App, den möglichen Einstellungen und Fähigkeiten. Darüber hinaus ist der Support mit Nikita bemerkenswert gut und unkompliziert. Er kann sich in die Lage gut hineinversetzen und setzt alles einwandfrei um. Ich kann diese App aus eigenen Erfahrungen gut weiter empfehlen.
I could not find an option on how to search tags . As all my products have tags but none of them showed in the search results I uninstalled and cancelled the trial. I hope in the future they can add weights to different fields like description, title, tags, metafields so that the search function is powerful as it should be . The default search option of Shopify is quite bad in my opinion and these kind of apps should really improve on the basic features of the Shopify search options
Thank you for trying our app and sharing your feedback! Just to clarify — search by tags is fully supported and enabled by default. Our app searches across product titles, descriptions, tags, options, and much more. Each of these fields has its own weight, carefully tuned by default — and we’re always happy to adjust them based on your specific needs. Our app also goes further by allowing things like boosting bestsellers or promoting new products. There’s a lot of flexibility built in, and we’re here to help make sure it works exactly the way you want it to. You still have plenty of time left on your free trial — feel free to give it another shot and don’t hesitate to contact us. We’re always here to help set things up or answer any questions.
Awesome utility and customer service to match
A versatile and easy-to-use app with incredible support. We had many customization requests regarding appearance and functionality, all of which were addressed and implemented with attention and intentionality by XCloud support.
I can't recommend this filter app enough! From the moment I reached out, the support team has been incredibly responsive and helpful. They went above and beyond to customize the filters to perfectly fit my store’s needs. Not only were they prompt with replies, but they also took the time to make adjustments until everything was just right. The app itself is powerful, easy to use, and makes navigating my large inventory so much smoother for customers. If you're looking for a reliable, well-supported filtering solution, this is the one! Thank you so much for the amazing service!
Amazing App and even better support. They really care. If you are on the fence I would say 'Just try it'. It immediately and automatically makes a huge impact to any store.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.