Cloud Search & Product Filter
Supercharge browsing with smart search bar & collection filter
Rating
4.9
feedback
739
chart
#1,281
All reviews
Rating Breakdown
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April 19, 2023
Applicazione semplice, di facile utilizzo, molto intuitiva. Devo complimentarmi con l'assistenza perché mi ha aiuto molto nel configurare il layout più adatto per il mio sito. Consiglio vivamente.
April 13, 2023
We recently installed the application, there were a couple of issues that we could not solve on our own, the application support solved everything and helped to set it up correctly. Special thanks to Nikita!
April 11, 2023
Amazing customer service. Extremely knowledgable and friendly. Nikita helped me with my enquiry instantly and even made some minor customisations that I requested. I highly recommend this app.
April 4, 2023
great app, does what it should do also customer service is knowledgeable and helps quickly with helpful solutions. definitely recommend this app
April 3, 2023
Awesome support and app. Highly recommend! We had an issue with another app blocking the cloud search and the team fixed it immediately
March 31, 2023
Très bon service. Ils répondent rapidement quand ont a un souci. Mention particulière à Nikita, très gentil et professionnel. Je recommande l'appli.
March 28, 2023
Great Shopify app and excellent customer service! Works well in our outdoors food shop. Five stars and thumps up!
March 27, 2023
Great app and the level of customer service it provides. The user experience is seamless and intuitive, making it easy to accomplish tasks efficiently. The customer support team is knowledgeable and friendly, always going above and beyond to resolve any issues or concerns
March 20, 2023
Absolutely AWESOME! Nikita went above and beyond to support us after our search bar didn't work on handheld devices. Cannot recommend enough - brilliant service, and super prompt support. The best Shopify plug-in we have installed.
March 17, 2023
A must-have. I just wish they add more design customization. Functionality wise.. It's amazing, especially for the price.
March 15, 2023
Filtering based on metafield values was quickly achievable by reaching out to their support, which responded and had completed our request within about 1 hour! Rare to find support like this!
March 15, 2023
The app works very well, and any problems/requests we have had Nikita has been very quick to provide help and support. I highly recommend this app to anyone who needs to add filters to their website.
March 9, 2023
Nikita has high attention to detail and so quick to respond, happily helping me with customizing a few things. This app is everything I need for my clothing store, thank you!
March 6, 2023
This app has only one job and it can't do it properly. By default, filters that already exist add new tags automatically, fact that it's not explained anywhere. However, if you create a new tag filter from scratch it won't do that (also not mentioned anywhere). You will go crazy not understanding why certain filters just reselect all tags out of nowhere. In addition to this, the UX is atrocious. When you edit a filter there is no "save" button, so whatever you did it's done. If you add too many collections to the filter where it should appear you can't see all of them, so you will need to remember them instead (absolutely great if you onboard someone new in the company and they can't see this, yay!). The more I use this app the more I feel it's really badly done. Also, customer service was kind of arrogant.
Hi, Thank you for taking the time to provide the feedback. We are glad to see that you are still using our app despite the challenges you experienced. We will take your feedback into consideration as we continue to improve our app and provide the best possible user experience. We understand that technology can be frustrating at times, but it's important to communicate in a constructive and respectful manner. We provided a solution to your issue in the first response, it's a pity that you've chosen to react labeling our response as "appalling" and then "arrogant". Our team is always here to support you. If you have any questions or need help with the app, please feel free to contact us at any time.
March 4, 2023
Great app, helpful support. Very helpful and easy to use app, website looks better with this feature and clearer to search for products. Thank you
March 3, 2023
This app does exactly what I need. And the customer service is amazing. They helped with some of the set-up that I could not figure out. They also helped with some custom items.
March 2, 2023
Cette application est géniale et d'un très bon rapport qualité prix. J'ai cherché pas mal de temps une application de ce genre et j'en ai essayé plusieurs, celle-ci me correspond parfaitement et Nikita est très réactif. Bravo !
March 6, 2023
Хорошая поисковая система, ищет везде где может, по товарам, статьям и т.д. Плюс фишки для продвижения товара. В целом рекомендую этот поисковик, не многие такое могут, и цена хорошая и хорошо ищет.
Feb. 16, 2023
First of all: Nikita responded very quickly and was extremely helpful. The App is working fine even though with some challenges for us, because with have around 300k items.
Feb. 14, 2023
The best customer service I've received from any company in quite some time. We had a minor issue with our SKU structure and the search results. I contacted the company and they created customized fixes for our SKU format very quickly. Explaining the issue was a bit complicated but they totally understood our needs and customized our search exactly how we needed it. Thank you!