Cloudshelf
Cloudshelf - In-store eCommerce
Rating
4.9
feedback
22
chart
#4,228
All reviews
Rating Breakdown
Review RSS Feed
June 13, 2024
CloudShelf is an excellent app for enhancing our in-store experience. They are incredibly supportive and responsive, ensuring we get the most out of the app. Highly recommended for any retailer looking to improve their in-store experience and boost sales!
Feb. 29, 2024
Update 2: Cloudshelf has been a huge success in the past month that I have been utilizing it. I have a pop-up store located inside of a dog daycare. I do not own the dog daycare, nor do I pay the staff, I just pay rent for the space. I also do not spend more than a few minutes in this dog daycare each week. I needed some way to allow my customers to shop and securely check-out WITHOUT any interaction from the staff at the dog daycare. Cloudshelf has been a huge hit because it allows me to use banners, give full product descriptions, and is very user friendly, plus it's very eye catching. I can't say enough great things about Cloudshelf! My advice would be to regularly make a duplicated copy of your active Cloudshelf just incase you run into the issues i've had in my previous reviews. Definitely check out Cloudshelf! Update: Cloudshelf has been quick to respond and correct the issues I was experiencing. I am currently using the unpaid version of Cloudshelf and it has been an integral part in developing my business. Because of this I am upgrading my review from a 3 to a 5. __________________________________________________________________ I am appreciative and do really like Cloudshelf; however, there have been multiple occasions when editing banners that suddenly my Cloudshelf "unallocates" and I have to set the entire Cloudshelf I am working on back up again. Pictures, Products, links to social media, everything. The second issue is that none of my active coupons within Shopify work through the Cloudshelf app.
Hello William at Chief Treats, Thank you so much for taking the time to leave such a nice review. We really appreciate your patience whilst we were fixing the issues you had experienced recently, and we will do our very best to ensure that your Cloudshelf experience remains smooth and efficient. We are here to support you with any additional pop-up locations. In the meantime, if we can help with anything else, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected] Best wishes, Sofia from the Customer Success team
Oct. 22, 2023
I am sincerely very happy about my experience with Cloudshelf. The team are very responsive. They have been able to integrate my booking system to their cloud shelf! Short story, I am using a booking app name Book That App and it's now compatible with cloud shelf. Everything is working nice and the costumer love the Kiosk experience Cloudshelf provide. Thanks again to this dedicate team. I look forward for what's coming next. Cheers Vincent
Hello Vincent at Nomades du Parc, Thanks so much for taking the time to leave us an awesome review. We really appreciate your kind words. The team here are delighted to be working with you and it's great to hear how Cloudshelf is helping your customers to book their holiday rental equipment through your self-serve kiosks. We look forward to supporting you in many more locations :) If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected]. Best wishes, Sofia from the Customer Success team
May 22, 2023
Great for allowing customers the most functional way to view your online store, while at events/in physical shops. Highly recommended
Hello Toby at Only Coco Chocolates, Thank you so much for taking the time to leave us such a great review! We really appreciate your ongoing support. We're delighted to be working with you and it's great to hear how Cloudshelf is helping you to promote your full range of chocolate products to your shoppers during events and trade shows. If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected] Best wishes, Sofia from the Customer Success team
Jan. 12, 2023
Cloudshelf is a great addition to our revenue stream. We have been able to place limited product into smaller boutiques and offer the store owners an opportunity to earn revenue from our full range. The team are very proactive and listen to feedback. Im looking forward to the app developing further.
Hello Danny at Supasnug, Thanks so much for taking the time to leave us such a great review. We really appreciate your ongoing support. We are delighted to be working with you and it's great to hear how Cloudshelf is helping you to sell your luxury slipper range through small boutiques across London. If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected]. Best wishes, Sofia from the Customer Success team
Sept. 25, 2022
I am using the service and super happy with software and looking forward to have more added features.
Hello Jeevan at JT Skateboard, Thank you so much for taking the time to leave us a great review. We really appreciate your ongoing support. We're super happy to be working with you and it's great to hear how Cloudshelf is helping you to promote your full range of skateboard products to your shoppers. We look forward to sharing more new features with you very soon. If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected] Best wishes, Sofia from the Customer Success team
Sept. 14, 2022
Really useful way to engage new customers at pop-ups and events. We also have it installed in our retail location.
Hello Nadia at Ishkar, Thank you so much for taking the time to leave us such a nice review. We really appreciate your ongoing support. We are delighted to be working with you and it's great to hear how Cloudshelf is helping you to showcase your lovely products to new customers at pop-ups and events. If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected] Best wishes, Sofia from the Customer Success team
Aug. 2, 2022
The team at Cloudshelf are incredibly personable and helpful. Having Cloudshelf in store is helpful as our physical store is small and it means we can share a larger range to in store customers. As traditional retail progresses Cloudshelf's role will evolve and it's role within your store too.
Hello Lizzie & Mia at Made-The-Edit, Thank you so much for taking the time to leave us such a lovely review. As one of our very first retailers to join us on our journey, we really appreciate your ongoing support. We are so happy to be working with a retailers like yourself and it's great to hear all about how Cloudshelf is helping you to showcase your full range of awesome shoes. If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected] Best wishes, Sofia from the Customer Success team
July 28, 2022
I have had the experience to be introduced to this amazing platform in which is boosting my business profit. I am sure sales will increase as soon as my customers are all introduced to the new system.
Hello Rosana at Beauty & Pampering, Thank you so much for taking the time to leave us such a lovely review. We really appreciate your support. We are so thrilled to be working with you and it's great to hear all about how Cloudshelf is helping you to showcase products and capture reviews in your awesome salon. If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected] Best wishes, Sofia from the Customer Success team
July 11, 2022
Cloudshelf has been great to allow our customers to both browse and buy our wide selection of alcohol from the convenience of their phone and tablet. Very happy with the app. Excellent customer service and support too!
Hello CJ at The Liquor Club, Thank you so much for taking the time to leave us such a great review! We are really happy to be working with you and we value your support. It's so great to know that your Cloudshelf is helping you and your customers to browse and buy your fab liquor range. If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected] Best wishes, Sofia from the Customer Success team
June 27, 2022
I have had the pleasure of using Cloudshelf over the past year. My customers especially the children use the app in store, they then encourage their parents to engage with them viewing items without an individual staff member. When they have found an item that they want to view in-store it is much easier to take out only a few items for comparison than to bring a large selection of (for example dresses) out for the customer. They are then happy to ask to see the item as they have already completed the selection themselves and are ready to buy on many occasions. The app saves time and a lot of energy for small independents such as my shop that are really short on space and hands. I would say Cloudshelf is an invaluable tool for retailers especially small or micro retailers - with the back up support from Sofia a real bonus. Great sales tool :)
Hello Claudette at Bambinos of Brixton, Thank you so much for taking the time to leave us such a kind review. We really appreciate your ongoing support. We are so happy to be working with a retailers like yourself and it's great to hear all about how Cloudshelf is helping you to showcase and sell your lovely children's clothing to your shoppers. If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected] Best wishes, Sofia from the Customer Success team
June 10, 2022
Since day one, we have been so impressed with Cloudshelf as an app, and Cloudshelf as a team. Firstly, if you use Shopify (which if you are reading this, you probably are!) the setup is *so* simple and easy. They advertise "No programming" and they are correct. Having been early adopters we have been amazed at the advances and upgrades to their app that Cloudshelf have implemented. Their team are always looking at changes and improvements that will help their users, and have been open to suggestions when we have submitted feedback. As a small high street store, with a single location and all stock on-site, we were sceptical about what benefits Cloudshelf could bring... but thanks to the tight integration with Shopify, Cloudshelf has been a silent salesperson during busy periods by enticing waiting customers to explore items on our website via the Cloudsheld portal! Cloudshelf has also been a great selling tool for our staff allowing us to show customers detailed images or information about products that are not only in-stock, but those currently unavailable or even those soon to be launched too! Cloudshelf itself can show "in stock" / "out of stock" information too!) If you can take some time, then the customisation options in the Admin panel can be really powerful too - you don't need to have *everything* in your Shopify catalog shown on Cloudshelf, but you can if you want! We look forward to seeing what other updates and improvements Cloudshelf have for us in the future :-)
Hello Shannon at Knight Sound and Light, Thank you so much for taking the time to leave us such an amazing review! We are so happy to be working with you as one of our very first retailers and we value your continuous support. It's so great to know that your Cloudshelf is helping you and the team to show off your brilliant products. We look forward to getting your thoughts on future Cloudshelf features. If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected] Best wishes, Sofia from the Customer Success team
May 11, 2022
From the initial contact, through to the delivery of Cloudshelf, I cannot recommend the product and the team highly enough. They have been supportive, communicative and, have listened to our ideas for how the software could be developed to deliver future benefits to our business—and ulitimately—our customers’ experience of Trollbeads in terms of brand and our proposition. I want to thank the entire team for their consummate professionalism and positive proactive approach to updates/support and personal visits to our work environment so that they can continue to understand our needs and commercial ambitions. Thank you all, once again, Team Trollbeads
Hello Joanne at Trollbeads, Thank you so much for taking the time to leave us such a lovely review. We are really happy to be working with you and value your continuous support. Your feedback is much appreciated and we are really happy to be building in to Cloudshelf so that it reflects your brand even more. If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected] Best wishes, Sofia from the Customer Success team
April 5, 2022
Great app! Very easy and intuitive to use! The Cloudshelf support team are amazing too! Highly recommended!
Hello David at Ohs and Ones, Thank you so much for taking the time to leave us such a great review. We’re delighted to be working with you and it was great to speak with you last week, about your awesome clothing range. It’s great to hear how you’re finding Cloudshelf so far and we really value all your useful feedback. If we can help, or you have any thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected] Best wishes, Sofia from the Customer Success team
April 5, 2022
Cloudshelf is a great tool to showcase products that we currently not showing as part of our showroom collection. The tablet is easy to use and a good way to engage and make customer interested. The backend support is excellent. I would strongly recommend this product to any retailers
Hello Carl at Goldfinger, Thank you so much for taking the time to leave us such a kind review. We are really happy to be working with you and value your continuous support. It's so great to hear that Cloudshelf is helping you to showcase your beautiful furniture & lifestyle range. If we can help, or you have any thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected] Best wishes, Sofia from the Customer Success team
March 28, 2022
Such a great app, really good tool for showing customers items that we don't always have in store from our website. The team is so supportive and helpful, (particularly Sofia, she's amazing) we couldn't recommend them enough!
Hello Sandra & Carly at Whitton Pet Centre, Thank you so much for taking the time to leave us such a kind review. It was lovely to visit you both in-store last week and we are really happy to be working with you. We really value your support and we are glad to hear that Cloudshelf is assisting you with showing customers your fabulous pet products. If we can help, or you have any thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected] Best wishes, Sofia from the Customer Success team
June 15, 2022
Great App and program. Only been operating for a week but we have had a fantastic response from clients. They find it easy and useful to navigate. We have been using it as a tool to showcase products that we are not currently showing in store visibly. Definitely would recommend. The team have been a delight to work with so far as well, always there on hand when we have had issues. Shout out to Sofia and Jason. Update: Having used Cloudshelf for now a couple of months, a number of new features have been added which has been beneficial. The use of having a search icon now is a bonus, saves a lot of time for us to check stock availability. Plus having Instagram and the new reviews page allows customers to scan and follow us instantly or leave a review for us without too much difficulty.
Hello Shahrouz at Sukie’s, Thank you so much for taking the time to leave us such a lovely review. It was great to visit you at your stunning store last week and we are thrilled to be working with you. We really appreciate your support and we’re so happy to hear that Cloudshelf is helping you to showcase your awesome shoe range that is not on display in-store. If we can help, or you have any thoughts on how we can make Cloudshelf even better, you can reach us anytime on [email protected] Best wishes, Sofia from the Customer Success team
March 18, 2022
I'm really happy with Cloudshelf. The customer service has been amazing and the product is fantastic. We use Cloudshelf as an interactive catalogue to show our customers how our items look on different breeds of dogs and it has made our in-store sales easier for customers that can't bring their dog to try the items on. I strongly recommend CLoudshelf.
Hello Dante at Overglam, Thank you so much for taking the time to leave us such a lovely review. It was great to meet with the team recently and we are glad to be working with you. We really appreciate your support and we’re so thrilled to hear that Cloudshelf is helping you to showcase your awesome dog clothing range to customers. If we can help, or you have any thoughts on how we can make Cloudshelf even better, you can reach us any time on [email protected]. Best wishes, Sofia from the Customer Success team
March 18, 2022
Cloudshelft help me to show my customers all my rugs and Leather handbags we have in stock in our warehouse .
Hello Noureddine at Artisan Stories, Thank you so much for taking the time to leave us such a kind review. It was lovely to see you in your beautiful store last week and we are glad to be working with you. We really appreciate your support and we’re happy to hear that Cloudshelf is helping you to showcase your lovely rug and handbag range to customers. If we can help, or you have any thoughts on how we can make Cloudshelf even better, you can reach us any time on [email protected]. Best wishes, Sofia from the Customer Success team
March 14, 2022
I used this App to help generate instore customer experiences also showcase products that aren’t available for display due to limited space. Sofia from CloudShelf has been really supportive and offer professional advice and solutions which help retailer like me to grow. Highly recommended to try the service!
Hello Cindy at Rawluxe Boutique, Thank you so much for taking the time to leave us such a kind review. This is so awesome to see! It was lovely to visit you at your beautiful store last week and we are glad to be working with you. We really appreciate your support and are so happy to hear that Cloudshelf is helping you to showcase your products that are not on display in-store. If we can help, or you have any thoughts on how we can make Cloudshelf even better, you can reach us any time on [email protected]. Best wishes, Sofia from the Customer Success team