CM Commerce: Email Marketing
The reviews for the CM Commerce Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's ease of use, efficient email marketing capabilities, user-friendly interface, and helpful customer service. Users appreciate the app's features like email templates, automation, and workflow customization. However, negative feedback revolves around issues with customer support, slow response times, bugs in the software, pricing structure concerns, and difficulties in setting up and using the app. Some users also mentioned challenges with transitioning from the old app to the new one and dissatisfaction with the changes in pricing.
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Return customer, great app for your Shopify
A loja presta bons atendimentos e estou muito satisfeita com os produtods recebidos. super indico.obrigdo!
The customer support team is very slow to respond when problems arise. I've been stuck multiple times, and the lack of support is frustrating. There are also bugs in the software that customer support doesn't seem to know how to solve and they just don't respond to my support requests. Don't expect quick response times if you decide to use CM Commerce.
The app features are OK but the pricing structure is weird and is based on how many customers your store has had over its lifetime, not how many orders you are currently processing per month. Was very poor value for our store. We also had a very bad experience of being overcharged as once they have your details they can change how much they charge you. I had to issue chargebacks to claw some of this money back as customer service was unresponsive To top it off, when I cancelled my account they deleted all my review photos which took me 5 years to generate - seriously, WTF?
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