T Langhans review for CM Commerce: Email Marketing

June 18, 2018

The robust receipts and the followup flow, ask for reviews, happy anniversary etc, are wonderful! I have seen a huge increase in the number of reviews I receive since adding Conversio to my store. The fact that I can share them on Twitter & Facebook is a big deal! I was using the free version of Yotpo before switching to Conversio and it would have cost me $400 a month with Yotpo if I wanted that capability. The one drawback is that my customers can only share the review via the email request I send them. They cannot go to my product page and leave a review directly on my website. The Newsletter template is fairly easy to use, but there are a few limitations as well. I'd like to implement a double opt-in when I import a list but that isn't possible as of yet. That being said, the support team is incredible and I'm sure the points that I mentioned will eventually be worked out.