Baristalife review for CM Commerce: Email Marketing

Jan. 28, 2016

I had signed up for Receiptful because I liked how their templates looked. They are very clean, which customers like to see as well. After signing up, I hit my quota for the free receipts, so I upgraded to the Premium level. I put off setting up the Premium features, but then I received an email from the support team (Julia) stating they wanted to set up the features themselves for my business. I obviously agreed, thinking they would change around a few settings and call it a day. When I received notification stating they finished, I took a look into my account and saw they had set up 4 completely finished email templates. One for a customer welcome email, one for a reminder to use a discount before it expired, one to encourage social sharing of their purchase, and one to ask for feedback about their purchase. I was blown away at their level of service and it felt like they really cared about my success. They went over the top and their customer service is outstanding. I will be using them for a long time and their services are highly recommended from me! 11/10