Coco: AI Cart Recovery & Chat
Coco AI is highly praised by users for its effectiveness in recovering abandoned carts, improving customer engagement, and boosting sales. The app's integration with WhatsApp is highlighted as a game-changer, allowing for direct and personalized communication with customers. Users appreciate the user-friendly interface, automation features, and the responsive support team. However, some negative reviews mention issues with customer support, lack of transparency in billing, and dissatisfaction with the subscription process. Overall, Coco AI is recommended for its significant positive impact on conversion rates and revenue growth, with users emphasizing its value in enhancing the customer experience and optimizing marketing strategies.
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Nous sommes très satisfaits de Coco AI. Cet outil nous permet de gagner un temps précieux au quotidien tout en proposant des réponses qualitatives, bien structurées et parfaitement adaptées à l'image de notre marque. Il allège la charge de travail de notre service après-vente et nous aide à rester réactifs, même avec un volume important de demandes. Un grand merci également à Eva, toujours disponible, à l'écoute et d'un grand professionnalisme. Son accompagnement, sa réactivité et sa gentillesse font toute la différence. C'est un vrai plaisir de collaborer avec elle
It's a shame I did not learn about COCO AI sooner! 17% of revenue attributed to COCO AI - that only make sit worth it. On a consumer point - it offers direct responses to their questions - minimizing human customer support drastically. I highly recommend suing COC AI for your store.
Gamechanger from the first day of use. There is a reality in Europe, and it is the clear dominance of Whatsapp as a communication channel. Being able to impact our customers on their most used app on a daily basis is key. Outstanding support from their team and results from minute one make Coco: AI WhatsApp Marketing a must for any ecommerce that does not want to lose sales.
Their support is horrible, basically no reply. needed to update whatsapp number no way to do so, and no one to reach out to for help.
well, team has read my messages without any response. not help at all
Hey Roxie team. As we responded over email we are happy to help you get set up. Apologies again if our original response wasn't fast enough but would be happy to get your account set up this week if you're ready!
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