Cashfree CODFIRM & Checkout
Managing COD & RTO | Improve Checkout Conversion
Rating
3.7
feedback
52
chart
#4,267
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
13%
-
Less than a month
54%
-
Less than a year
73%
-
More than a year
15%
Reviews Summary
The reviews for the CODFIRM app are a mix of positive and negative feedback. While some users praise the app for its seamless integration, excellent customer support, and effectiveness in managing COD transactions, others express frustration over poor support and technical issues. Positive themes include the app's ability to streamline COD transaction management, enhance order confirmation processes, reduce fraudulent orders, and provide efficient customer support. On the other hand, negative themes revolve around issues with app functionality, slow response times from support, and difficulties in contacting the support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 22, 2025
Terrible support, app has not been working for 10 days and no response yet.
Feb. 21, 2025
Their customer support is worse than pathetic. I've been waiting for a response for 4 days, despite multiple follow-ups. Absolutely disappointing service!
Using app
About 1 year
Total reviews
3
Average rating
3.7
Feb. 16, 2025
App doesn't even load and so can't install in my shop. No option available to contact support.
Hello there, We are sorry that you had to face issues while installing the app. We tried contacting you over your email and phone. Our support queries can be sent to care@cashfree.com. You can also loop me in at sajmal.yousef@cashfree.com to assist you. Sajmal Yousef Cashfree Paymens
April 24, 2024
The incorporation of CODFIRM into our system has seamlessly streamlined our COD transaction management, significantly enhancing our order confirmation process and ensuring more reliable order fulfillment. Throughout our engagement, the exceptional support provided by the CODFIRM team has been a standout feature. Their swift responsiveness and adept assistance have been instrumental in promptly addressing any inquiries or concerns. Their dedication to providing a frictionless user experience has greatly solidified our confidence in the platform. In conclusion, we are extremely satisfied and enthusiastically endorse CODFIRM!
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