Rating

4.8

feedback

79

Reviews

chart

#4,082

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    11%
  • Less than a year
    59%
  • More than a year
    29%

Reviews Summary

The CODFIRM app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users have highlighted the seamless integration of CODFIRM into their systems, streamlining COD transaction management and enhancing order confirmation processes. The exceptional customer support provided by the CODFIRM team has been a standout feature, with users praising their swift responsiveness and adept assistance in promptly addressing inquiries and concerns. The app's effectiveness in minimizing RTOs, enabling OTP verification for COD orders, and converting them to prepaid has been highly appreciated, leading to improved order fulfillment reliability and reduced fraudulent orders. Overall, users are extremely satisfied with CODFIRM's features and endorse it enthusiastically.

Highlights

Seamless integration and streamlining of COD transaction management
Exceptional customer support and responsiveness
Effectiveness in minimizing RTOs and reducing fraudulent orders
Efficient OTP verification and conversion of COD orders to prepaid
High user satisfaction and enthusiastic endorsement

Rating Breakdown

  • 5
    96% (76 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 24, 2024

The incorporation of CODFIRM into our system has seamlessly streamlined our COD transaction management, significantly enhancing our order confirmation process and ensuring more reliable order fulfillment. Throughout our engagement, the exceptional support provided by the CODFIRM team has been a standout feature. Their swift responsiveness and adept assistance have been instrumental in promptly addressing any inquiries or concerns. Their dedication to providing a frictionless user experience has greatly solidified our confidence in the platform. In conclusion, we are extremely satisfied and enthusiastically endorse CODFIRM!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

Trusted and support is excellent

Using app

7 months

Total reviews

4

Average rating

3.3

5 / 5 Share

March 9, 2024

The customer support is very good. Gave instant solution.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2024

CODFirm is a great app. Customer service is great! They attend to you personally and help you get the app up and running on your Shopify store. It is an easy to install and easy to use app. It works seamlessly and has a very simple interface for us to work with. It does the OTP verification for all COD customers and flags those high-risk customers. Work from our end has greatly reduced as we have to call and confirm a very few customers who would not have done the OTP verification or those high-risk customers as alerted by CODFIRM app. All in all, it is a great app, and special thanks to Yashi from the team as she supported us before and after installing the app by being in touch with us continuously.

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 29, 2024

CODfirm assisted me in minimizing RTOs by enabling OTP verification for COD orders. The OTP login feature they provided made it convenient for my customers to log in effortlessly. I strongly recommend other stores to explore this solution, as it can significantly boost conversions. I highly endorse CODfirm's services for all brands.

Store

Mensoo

Using app

About 2 months

Total reviews

3

Average rating

5.0

All reviews

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