CODFIRM COD Verification Suite
COD Order Verification | Reduce COD RTOs on Shopify
Rating
5.0
feedback
79
chart
#996
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
1%
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Less than a month
15%
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Less than a year
61%
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More than a year
22%
Reviews Summary
The reviews for the CODFIRM app are overwhelmingly positive, highlighting its effectiveness in managing Cash on Delivery (COD) transactions, reducing Return to Origin (RTO) rates, and streamlining order confirmation processes. Customers praise the app for its user-friendly interface, seamless integration, and features like OTP verification for COD orders and conversion to prepaid orders. The standout feature mentioned in multiple reviews is the exceptional customer support provided by the CODFIRM team, with users appreciating the prompt assistance and dedication to ensuring a smooth user experience. Overall, the app is highly recommended for its ability to enhance operational efficiency, increase order conversions, and combat fraudulent orders.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 24, 2024
The incorporation of CODFIRM into our system has seamlessly streamlined our COD transaction management, significantly enhancing our order confirmation process and ensuring more reliable order fulfillment. Throughout our engagement, the exceptional support provided by the CODFIRM team has been a standout feature. Their swift responsiveness and adept assistance have been instrumental in promptly addressing any inquiries or concerns. Their dedication to providing a frictionless user experience has greatly solidified our confidence in the platform. In conclusion, we are extremely satisfied and enthusiastically endorse CODFIRM!
March 7, 2024
CODFirm is a great app. Customer service is great! They attend to you personally and help you get the app up and running on your Shopify store. It is an easy to install and easy to use app. It works seamlessly and has a very simple interface for us to work with. It does the OTP verification for all COD customers and flags those high-risk customers. Work from our end has greatly reduced as we have to call and confirm a very few customers who would not have done the OTP verification or those high-risk customers as alerted by CODFIRM app. All in all, it is a great app, and special thanks to Yashi from the team as she supported us before and after installing the app by being in touch with us continuously.
Feb. 29, 2024
CODfirm assisted me in minimizing RTOs by enabling OTP verification for COD orders. The OTP login feature they provided made it convenient for my customers to log in effortlessly. I strongly recommend other stores to explore this solution, as it can significantly boost conversions. I highly endorse CODfirm's services for all brands.
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