Cashfree CODFIRM & Checkout
Managing COD & RTO | Improve Checkout Conversion
Rating
4.4
feedback
81
chart
#4,579
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
9%
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Less than a year
59%
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More than a year
31%
Reviews Summary
The reviews for the CODFIRM app on Shopify are overwhelmingly positive, with users praising its effectiveness in managing COD transactions, reducing RTOs, and streamlining order confirmation processes. The standout feature mentioned in many reviews is the OTP verification for COD orders, which helps in identifying genuine customers and reducing fake orders. Users also appreciate the seamless integration process and the user-friendly interface of the app. The customer support provided by the CODFIRM team is highly praised for being responsive, knowledgeable, and helpful in resolving any issues or queries. However, there are a few negative reviews highlighting concerns about slow customer support response times and app loading issues.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 21, 2025
Their customer support is worse than pathetic. I've been waiting for a response for 4 days, despite multiple follow-ups. Absolutely disappointing service!
Using app
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Total reviews
3
Average rating
3.7
Feb. 16, 2025
App doesn't even load and so can't install in my shop. No option available to contact support.
April 24, 2024
The incorporation of CODFIRM into our system has seamlessly streamlined our COD transaction management, significantly enhancing our order confirmation process and ensuring more reliable order fulfillment. Throughout our engagement, the exceptional support provided by the CODFIRM team has been a standout feature. Their swift responsiveness and adept assistance have been instrumental in promptly addressing any inquiries or concerns. Their dedication to providing a frictionless user experience has greatly solidified our confidence in the platform. In conclusion, we are extremely satisfied and enthusiastically endorse CODFIRM!
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