HillTeck ‑ Verify COD Orders
Verify customer number & confirm orders automatically
Rating
4.9
feedback
192
chart
#4,003
All reviews
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Jan. 23, 2026
Fraud app. they charged me unethically and giving the blame on my side. here is the complete story how they scamming me. They forcefully added 4,500 INR bill in my shopify account and later when I complaint about this someone call me and says it's my mistake only. I connected shopify and there is no response from there side. I removed the app within 5 minutes without even using it. According to Shopify- "Third-party developers have a button in their Partner Dashboard to cancel a pending charge or issue an application credit." and developer has a clear vision of not refunding the amount to me. the bill is very near and I will not remove my review until bill is cancelled. totally fraud mentality. My mail for reference - rishabh(at)indlead(dot)com
These allegations are factually incorrect and demonstrate a clear misunderstanding of how Shopify’s billing system operates. No Shopify app—including ours—has the ability to charge a store without explicit merchant approval through Shopify’s mandatory authorization flow. Pricing, plan details, and billing terms are clearly displayed before the merchant clicks the Approve button. This process is enforced by Shopify and is not optional or developer-controlled. In this case, the subscription was approved directly from your Shopify admin panel. Nevertheless, our team responded promptly, explained the billing process in detail, and confirmed that a full refund would be issued. The cancellation and credit request has already been submitted via Shopify’s official Partner Dashboard, which is the only method Shopify provides for refunds. The actual timing of the reversal is determined solely by Shopify’s internal processing cycle—not by our intent or cooperation. Assertions that the charge was “forcefully added,” that responsibility was shifted to the merchant, or that we refused to issue a refund are entirely false. Publishing claims labeling the app as fraudulent while a refund is already in progress and while our team continues to engage transparently is misleading and unfair—not only to us, but to other merchants evaluating this app based on inaccurate information. We stand firmly by our billing process, our documentation, and the professionalism of our support team, and we will continue working with Shopify until this matter is fully resolved. — Team Hillteck
Jan. 20, 2026
The Team has been super helpful and proactive on resolving the issues and the queries. Especially Tanu from the support team was active and helpful while Onboarding an getting the setup ready.
Jan. 16, 2026
This is totally a fraud. they are adding their bill in my shopify account they are forcefully charing me money. I just used their app for less than 5 minutes and they forcefully added their bill in my shopify account. they are doing scam just adding amount in your shopify account and there is no option to remove that. even after uninstalling their application from my shopify store it is still charging me a lot of money and they are not even replying me on my email. they told they will call me but never call and making extra amount of bill unknowingly in in shopify account. my email for any reference before using them- rishabh(at)indlead(dot)com
Jan. 10, 2026
A great platform for order confirmation calls. The customized voice feature works seamlessly and has significantly helped in reducing RTO. The system is reliable, user-friendly, and the absence of a mandatory monthly fee makes it even better.
Jan. 9, 2026
Excellent app to have on store. It instantly trigger order verification call every time order got placed. team always in touch, a phone away.
Jan. 9, 2026
The response is very fast; it's a very sorted app to connect with customers. Support is amazing. Thank you!
Jan. 8, 2026
App works really well in verifying COD orders. The support from the Hillteck team has also been wonderful.
Dec. 31, 2025
App is Good And There Team is Also Very Nice and helpful. they helped us on-board and everything. the ivr feature is very good for businesses which are facing rto issue
Nov. 20, 2025
Excellent Platform for Order Confirmation Calls This service delivers exactly what it promises. The customized voice feature works smoothly, and it has genuinely helped me reduce RTO. Their system is reliable, easy to use, and there’s no mandatory monthly fee which is a big plus.
Nov. 17, 2025
Good to start with. It helped cancel COD orders that might be RTO. The best part was that there is no fixed monthly cost.
Oct. 9, 2025
The team is very helpful and supportive . They respond quickly and solve every issue professionally . The app works perfectly and makes COD order verification easy to manage . They even arranged an end-to-end Google Meet session to resolve my problem in real time . Highly recommended!
Sept. 17, 2025
Great app. Have been using their IVR Calling verification services for few months now and it has reduced my RTO% a lot. Definitely recommended!
Sept. 9, 2025
Davvero efficaci nell’ assistenza, un app indispensabile per il mio negozio
Sept. 2, 2025
HillTeck - Verify COD Orders app is very easy to use. Order confirmation by IVR call facility is very helpful, and it is also best for address confirmation through WhatsApp message. Back-end support is also excellent. I am very satisfied with this service.