All reviews

Rating Breakdown

  • 5
    96% (184 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 91% (172)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 23, 2024

Great App, Works well for my store!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive review! We're happy to hear that our app is working well for your store. If you have any questions or need assistance, feel free to reach out. We're here to help!

5 / 5 Share

July 23, 2024

good for order verification

Using app

About 13 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that our order verification features are working well for you. If you have any further suggestions or need assistance, feel free to reach out. We're here to help!

5 / 5 Share

July 21, 2024

excellent service support by hillteck team. thank you

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that you are pleased with our service support. The HillTeck team is committed to providing excellent service, and your feedback encourages us to keep up the good work. If you need any further assistance, please feel free to reach out. Thank you for choosing HillTeck!

5 / 5 Share

July 15, 2024

Great service, and the customer care is responsive and friendly, and helped me out with an issue and resolved it immediately, Mr.Benson was helpful and resolved my issue, really appreciate it.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your kind words! We're delighted to hear that you had a great experience with our service. We're especially glad that Mr. Benson was able to assist you promptly and effectively. If you need any further assistance, please don't hesitate to reach out.

5 / 5 Share

July 15, 2024

Fantastic App for Streamlining COD Orders! I absolutely love the HillTeck COD Verify App in my Shopify store. It has significantly reduced the hassle of managing COD orders. The app offers very user-friendly options for verifying both COD and prepaid orders, along with powerful features for abandoned cart recovery and converting COD to prepaid. It’s incredibly easy to use, even for Shopify website owners with no coding experience. The HillTeck support team is outstanding, providing call and chat assistance whenever we need help. I appreciate all the HillTeck apps and their dedication to customer support. Kudos to the team!

Using app

33 minutes

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for your fantastic review! We're thrilled to hear that the HillTeck COD Verify App has made managing your COD orders much easier. It's great to know that you find the app user-friendly and effective for order verification and cart recovery. We're also delighted that our support team has been able to assist you whenever needed. Your appreciation means a lot to us. Kudos to you for your positive feedback! If you have any further questions or need assistance, please don't hesitate to reach out.

5 / 5 Share

July 10, 2024

best app if you are searching for order confirmation

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear you find our app the best for order confirmation.

5 / 5 Share

July 9, 2024

very good and fast service from the provider. IVR call response is also awesome

Store

gyffo

Using app

8 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're pleased to hear you enjoyed our fast service and excellent IVR call response.

5 / 5 Share

July 8, 2024

Excellent service and pricing. Must use for all kinds of businesses to improve delivery eprcentage and experience for customers

Using app

18 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad to hear that you find our service and pricing excellent. We're dedicated to helping businesses improve their delivery percentage and customer experience. Your recommendation is greatly appreciated!

5 / 5 Share

July 6, 2024

Customer support is excellent. and it help us reduce RTO

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive review! We're thrilled to hear that our customer support has been excellent and has helped you reduce RTO. Your satisfaction is our priority!

5 / 5 Share

July 3, 2024

HillTeck-Verify COD Orders app has been a boon for my business. It has helped reduce fake/fraud orders. Their support, especially from Abhishek has been prompt and very helpful. Thank you once again

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're delighted to hear that the HillTeck-Verify COD Orders app has been a boon for your business and has effectively reduced fake and fraud orders. It's great to know that Abhishek and our support team have been prompt and helpful. Your satisfaction is our priority, and your feedback encourages us to continue providing excellent service. If you need any further assistance, please feel free to reach out. Thank you for choosing HillTeck!

1 / 5 Share

June 27, 2024

Don't waste your time, efforts, and money, before using any feature you must pay 29% and will be charged immediately then surprise start all features are paid nothing free even the free 1000 messages provided by Meta are not covered for each flow you enable you must pay 0.270& per message for example if you send 1000 message using any flow you activate they will charge you 270$ plus monthly 29$ after contact they support and ask them about free 1000 message provided by meta they claim don't know about it

Using app

About 12 hours

Total reviews

2

Average rating

3.0

Developer Reply

We apologize for any confusion caused. Our pricing structure aims to ensure quality service and support for all users. We appreciate your feedback and will review our communication regarding feature activation and charges. Please contact us directly if you have further questions or need assistance. We're here to help clarify any concerns you may have.

5 / 5 Share

June 24, 2024

Amazing products and the team is super responsive. Loved it.

Using app

5 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted that you love our products and found our team responsive. Your satisfaction is our top priority!

5 / 5 Share

June 13, 2024

Much needed app for COD orders, Great and friendly support. Abhishek personally helped me with all my queries.

Using app

2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

June 10, 2024

Hillteck has been a breeze to operate and help us with verifying the orders. I was able to avoid a manpoer cost due to the verification option and now will be trying the wahtsapp recovery features. Hope it performs the same way. Definitely recommended.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're thrilled to hear that Hillteck has been easy to use and has helped you save on manpower costs through our verification option. We're confident that you'll find our WhatsApp recovery features just as effective. We appreciate your recommendation and look forward to continuing to support your needs.

5 / 5 Share

June 10, 2024

Hillteck is the best app for COD order verification! It has significantly reduced the time I spend on verifying orders, making my workflow much more efficient. A special shoutout to Abhishek, who provided exceptional support and helped me set up the app seamlessly. Great work from him and the entire team. I highly recommend this app to everyone.

Using app

5 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're delighted to hear that Hillteck has made your COD order verification more efficient. A special thank you for recognizing Abhishek's exceptional support—he'll be thrilled to hear your kind words. We're committed to providing excellent service and appreciate your recommendation.

5 / 5 Share

June 8, 2024

Great App, would recommend everyone.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your recommendation! We're delighted to hear that you think our app is great. Your support means a lot to us. If you have any suggestions or need assistance, please feel free to reach out. We're here to help!

1 / 5 Share

Dec. 12, 2024

No support from the team. Being following up with the team since ages just for data on the cost incurred on each message for the mistakes your team has made. Multiple times the app have crashed along with blasting Mutiple messages to the same customer not only I am bearing these unnecessary cost because of your inefficiency in managing the tech product but also this has affected my overall customer experience.

Using app

9 months

Total reviews

2

Average rating

3.0

Developer Reply

We value honest feedback, but we must clarify a few points. Our team consistently strives to provide timely support and solutions to all our clients. If there has been a delay, it is not intentional but rather due to the complexity of addressing your specific concerns. Regarding the app performance and costs incurred, we acknowledge the inconvenience and are actively working to resolve such issues. However, attributing these challenges solely to our inefficiency without acknowledging the collaborative nature of troubleshooting and resolution is unfair. We encourage constructive dialogue to resolve issues effectively. Our team will reach out to you one final time to address your concerns. Should you require further assistance, we expect a level of professionalism and mutual respect to ensure a productive conversation moving forward.

5 / 5 Share

June 3, 2024

This app is a top-notch solution for IVR & WhatsApp based COD order verification on Shopify. Its features are thoughtfully designed, covering all essential needs. Overall, this app is a must-have for any Shopify store handling COD orders, providing secure and efficient verification. Highly recommended!

Store

Yanchi

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your positive review! We're thrilled to hear that you find our app to be a top-notch solution for IVR and WhatsApp-based COD order verification on Shopify. It's great to know that you appreciate the thoughtful design and essential features we've incorporated. Your recommendation means a lot to us, and we're committed to continuing to provide secure and efficient verification for all Shopify stores handling COD orders. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thank you once again!

5 / 5 Share

May 18, 2024

GREAT SUPPORT FROM TEAM

Using app

5 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you've had a great experience with our support team. If you need any further assistance, we're always here to help!

5 / 5 Share

May 13, 2024

Impressive job! Their customer support stands out for its excellence. Upon installing the app, a dedicated team member promptly offers seamless assistance. Additionally, they provide personalized solutions, greatly enhancing the overall experience.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that you're impressed with our customer support. Ensuring excellence and prompt assistance is our top priority, and we're glad to hear that you had a seamless experience upon installing the app. Providing personalized solutions is key to enhancing the overall experience, and we're committed to delivering just that. We appreciate your feedback and look forward to serving you even better in the future!