All reviews

Rating Breakdown

  • 5
    90% (964 ratings)
  • 4
    3% (29 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (13 ratings)
  • 1
    5% (55 ratings)
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5 / 5 Share

May 1, 2022

Honestly the customer service is amazing! - If you have a problem they are very responsive and get it taken care of right away.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review1 We do love our Support Team 😍 They certainly are highly recommended if you have a query about our app, and very willing to take any amount of time needed to resolve your issues. Nikki

5 / 5 Share

May 1, 2022

Good Support! Amazing app that offer hassle free product publishing on Ebay. Highly recommended. !!!

Using app

16 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your review! Good Support and an Amazing app! Great recommendation - thank you! We are available 24/7 please reach out anytime! Nikki

5 / 5 Share

April 29, 2022

I've already left a review but just had another good experience with their customer service team. Ronel helped me fix a problem very quickly and now every is working great.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your "additional" review 😁 We love positive reviews - you can write as many as you like πŸ‘ Ronel will be thrilled! Glad we could assist once more 😎 Nikki

5 / 5 Share

April 28, 2022

Awesome Customer Support and revert within seconds.. May be the reason for No.1 Ecommerce platform... Happy

Using app

12 months

Total reviews

15

Average rating

4.9

Developer Reply

Thanks for your review! Great feedback - thanks! We do love "Happy" 😁 Please reach out anytime! Nikki

5 / 5 Share

April 27, 2022

I love this app, it syncs my POS with Amazon and eBay with no problems. The only time I have contacted them with an issue they were very quick to solve it.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're so glad you "love" our app 😍 We're happy to have you aboard and you can reach out to our Support team anytime! Nikki

5 / 5 Share

April 27, 2022

I really like this app. Good customer service. The support team are very helpful and available 24/7.

Using app

Over 1 year

Total reviews

15

Average rating

4.7

Developer Reply

Thanks for your review! We pride ourselves on our connectivity and our Support Team! Thanks for your recommendation. Nikki

5 / 5 Share

April 27, 2022

very helpful to fix all my problems, they are very gentle and they showed me some problems i had on my account and they fixed it very good service

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're so glad we could help resolve your problems, our support team is amazing 😊 and available 24/7, please reach out anytime! Nikki

4 / 5 Share

April 25, 2022

Usata per connettere EBAY ed AMAZON. Facile da usare; super risposta da parte dell'assistenza per un piccolo problema, risolto in 5 minuti. Suggerita.

Using app

14 days

Total reviews

2

Average rating

4.5

Developer Reply

Grazie per la tua recensione! Siamo lieti che tu abbia trovato la nostra app facile da usare e che il nostro team di supporto possa risolvere rapidamente i tuoi problemi! Siamo disponibili 24 ore su 24, 7 giorni su 7, contattaci in qualsiasi momento. Thanks for your review! We're glad you have found our app easy to use and our support team could resolve your issues quickly! We are available 24/7 please reach out anytime. Nikki

5 / 5 Share

April 25, 2022

This allows us to connect to Amazon and process those orders through shopify and thus into our ERP and WMS systems. We have been very satisfied with the product so far. Amazon continues to force changes to the listing requirements which "breaks" some things we used to do with Codisto (ie it makes listing NEW items more difficult and we have reverted to flat files for some catagories) but I'm sure it is difficult for Codisto to keep up with Amazon's changes as they seem to make them all the time on the fly. Codisto seems to try to improve the product as time goes on and that is appreciated.

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your review! Your comments are very much on point! Amazon does change things without notice, but at Codisto we aim to respond to the changes quickly and effectively ensuring we maintain our top level standard 😎 Please reach out anytime! Nikki

2 / 5 Share

April 25, 2022

It's a good app when it works. But poor support and multiple months of downtime, technical errors, and unresponsiveness make it hard to recommend. Further, they continue to charge during their downtime. Customer service is quick to respond and is great for general inquiries but very slow to fix any bugs or problems. Unfortunately, you will also be ignored by their support team if you ask any difficult questions (i.e when will the app work again, ETA's on technical bugs). If you have a large catalog and your business is heavily dependent on the communication between Shopify and Amazon I would not recommend this app, it is not reliable enough.

Using app

Over 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Thanks for your feedback. We have reached out directly. This is not a reflection of how we conduct business as per the many positive reviews. We will continue to work through your issues and communicate accordingly. Nikki

5 / 5 Share

April 25, 2022

Fantastic service, overly helpful and easy to use product. great chatting online and very efficient team

Store

3N Ltd

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! You said it all.... fantastic service, easy to use product and efficient! 🀩 🀩 🀩 Please reach out anytime! Nikki

5 / 5 Share

April 20, 2022

I needed help with certain issues regarding policies and the customer support as so amazing as so quick to reply, they fixed the issue within the hour! Would recommend to anyone!

Using app

Almost 3 years

Total reviews

10

Average rating

5.0

Developer Reply

Thanks for your recommendation 😎 Great to hear we were able to resolve your issues quickly! It's important to us to have your listings up as soon as possible and start selling 😊 Please reach out anytime! Nikki

5 / 5 Share

April 19, 2022

This app helps me list on Amazon much easier. I can finally list products in bulk which saves me a lot of time

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review! So glad you can now list on Amazon! And using our unique Codisto XpressGrid makes it even easier to manage products in bulk! Nikki

5 / 5 Share

April 19, 2022

App completa e funzionale, assistenza sempre attiva e pronta a risolvere eventuali problemi. Ottimo!

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Grazie per la tua recensione! Siamo felici di averti a bordo. Siamo disponibili in qualsiasi momento, contattaci 😎 Thanks for your review! We're happy to have you on board. We are available anytime, please reach out 😎 Nikki

5 / 5 Share

April 19, 2022

Looks great app. I am starting to use it and it is promising. The support team is awesome and making you love to work on the app.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're sure you won't be disappointed 😎 But if you are unsure and have any questions please reach out anytime... Nikki

5 / 5 Share

April 15, 2022

Ediline was such a big help to me. Very attentive, patient and helpful! Very thorough and caring and helped with all the details that I needed to help list my product on to Amazon.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Ediline will be thrilled with your comments 😎 Happy selling on Amazon! Please reach out anytime, we are available 24/7. Nikki

5 / 5 Share

April 15, 2022

I've ran into several synchronization problems but I' ve managed, with the help of the Customer support, to solve most of them.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! So glad we were able to assist you 😎 We pride ourselves on reliable connectivity on sync and orders. We are available 24/7 please reach out if you experience any further issues. Nikki

5 / 5 Share

April 13, 2022

Great! Set up and support team are amazing. I had some questions on implementation and they were resolved within minutes in the instant chat.

Using app

About 15 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review! Great to hear we could answer your queries quickly and effectively. We're happy to have you on board. Please reach out anytime! Nikki

5 / 5 Share

April 12, 2022

We had a problem with synchronizing products and orders. The technical support was able to intercept our request and brilliantly solve the problem (caused by incorrect settings on amazon). Nice work, congratulations Jason great support!

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your review! Amazon can be a little challenging but our support team certainly does know their way around our app and how to resolve these types of issues. So glad Jason was able to resolve yours 😊 Nikki

5 / 5 Share

April 8, 2022

Really like this so far. Seems to have more functionality than most of the other tools I've tried, especially for the cost.

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for your review! Our functionality grows all the time, glad you are liking the app and at the right cost, pricing can be scaled according to your business needs. Please reach out to our support team anytime 😎 Nikki