Codisto Amazon, eBay & Walmart
A single app for the world's leading sales channels
Rating
4.7
feedback
1,071
chart
#12,696
All reviews
Rating Breakdown
Review RSS Feed
Aug. 3, 2021
Feeds Amazon data into Shopify to use with our 3PL vendor and accepts shipment tracking back into Shopify to transfer to Amazon for FBM. Great product. Excellent service with very responsive support.
Thank you for your review, it is really appreciated! We are happy our support team was able to help. Great to be working with you! Nikki
Aug. 3, 2021
Overall a decent app and an easier way to handle Ebay and Amazon products and orders vs Shopify's channel. What would make it closer to 5 stars is an option for individual product Price Control. We have some items that are our products and no other competitors, so control pricing from our store pricing is fine (and I LOVE that I can use a formula to adjust pricing from ours); yet other products have competition, so allowing Amazon's auto price control to keep the Buy Box is preferred. However, with the current setup, I can only turn price control on or off for the entire list of products.
Thank you for your review, it is really appreciated! We are glad you find it easy to handle your eBay and Amazon products. Individual product price control is certainly a great suggestion - thanks! Nikki
July 28, 2021
We used Codisto in the past while selling on Amazon - it worked quite well. We decided to sell on eBay and our first thoughts were Codisto. It does work awesomely. The only comment is that the template is a Shopify liquid file to modify... not easy to do at all.
Thanks so much for your review, really appreciated! Yes we do advise you to use a web developer for editing templates or have knowledge of HTML/CSS editing, but happy the app works for you! Nikki
July 21, 2021
I have been using Codisto for a while now and find it is magnificent with eBay integration and listing management and...above all...the support from the team at Codisto is definitely the best I have ever received from any app in Shopify. They went out of their way to assist me and to adjust the app to suit my needs. All in all...highly recommended.
Thanks so much for your review, really appreciated! Great news we were able to fix up your template and happy the team could assist promptly, please do not hesitate to reach out if you have any further queries. Nikki
July 16, 2021
The app works really well - though I had a lot of trouble with Amazon - the support was excellent and I only wish I had asked for help sooner! Highly recommended
July 13, 2021
amazing customer service and product, highly recommend. The help i received was sufficient and got a response immedtiely. This app allows me to to quickly and easily upload and manage my shopify listings in amazon.
July 11, 2021
We have been using Codisto for many years on Magento and Woo Commerce but now using it with Shopify. It is really easy to set up and connect with Ebay and Amazon and the support is great, get an answer straight away. Recommend this app if you want an easy way to connect to other market places.
July 7, 2021
I arrived to this app after trying 3 different apps that gave me lots of headache. What got me excited was the exceptional customer service i received from the support team. They walked me through every stage and handled most of my challenges. Kudos to the great support team especially the contact person (Mary) who was patient and of great support. Even in her absentia, her team members picked up from where she left and helped me. I couldn't have asked for another different app. I rarely write reviews but this needed to be done to help inspire anyone looking for an app like this.
Using app
Over 1 year
Total reviews
1
Average rating
5.0
July 9, 2021
UPDATE: Codisto reached out to me personally and said: "We also want to let you know that we have a potential solution with regards to the product title you wish to achieve for your listings.... When it comes to your eBay titles, we will be glad to discuss this further with you." A potential solution is what they offered. As I mentioned, their app can create custom titles but with limitations. I did try their settings and honestly, I absolutely loved the way Codisto showed what the title would look like when I selected the specific codes. However, I reached out twice and received the same answer. The titles my site needed would not be available without me adding additional metadata, information that was already in my product feed. Codisto stated that if I had just listed the product, then it would have worked. HA! Why would I list something that I can see is not right? With Koongo, the titles were apparent without having to list them first (though not as easy to access as with Codisto - really did love that their feature of showing what the title would look like as you typed). Sorry Codisto, yes, if your support AGENTS (multiple) had been "sufficiently educated" then perhaps it would not have been an issue. But by your own words, you got back to me and said you only had a potential solution, not a firm one. ORIGINAL REVIEW: Overall, the app was fine and I can see it working for shops other than mine but I ran into an issue that their tech support was not able to fix easily. I needed to create custom titles for different collections of products that I have. Their system is able to do that but with limitations, they have only a set number of fields they can pull information from. As an example, I need a SKU to identify a particular style of watch but I don't need that for a dress. Instead, I need sizes. I contacted customer support and was told that I would need to get a third party app to insert additional metadata into my site. I figured the woman I chatted with was wrong so the next day I contact them again to speak to a different person. I must say that their customer support was very quick. No waiting and they jumped into the problem quickly. Both times though I was told I needed an additional metafield containing the product titles for each different collection I wanted to change. If I added that, they would then be able to pull the information to title my products correctly. The issue I had with that was that 1) it would cost me more money to get another app, and 2) I already had the information in normal fields in my products that was necessary for the descriptions to be titled properly. I tried Koongo and they were able to pull the information from my site and extract just the parts I needed for my product descriptions without the need to install another app. I went with them instead.
Thanks for your review. Our app does support custom titles and works the way you wanted it to by default and if you had tried listing you would have seen it work. However, our failing here was that our support agent wasn't sufficiently educated on this matter and provided the wrong advice - we apologise for that and have provided additional training to our teams.
June 29, 2021
Found the app a bit tricky at first however customer service was second to none with assisting us in getting set up and selling. Now we know our way around, we can see the app is full of very convenient features and even comes with a professional eBay listing template which can be customised to your requirements. In summary, so far very impressed and well worth the price. Would highly recommend to everyone. Special thanks to Harryl for the excellent service!!
June 25, 2021
So far I've got the free trial but I contacted many times the supporting and it's really helpful, they answer quickly. The Sync with Amz it's a bit complicated but it's not impossible due my products. Great App
June 23, 2021
Hands down the best customer service by far. Super responsive and work quickly to resolve any issues. The app is a must for a lot of SKU's, a huge time saver.
June 23, 2021
The customer support is really horrible, you better live midnight to receive their email back. No instant feedback, anything wrong happened you just wait. And email explaining is horrible, not helpful at all. By the way, the UI Design of your interface is horrible. I am switching and your competitor has WhatsApp and skype live chatting support, your competitor is way better doing than yours. Cheers and please improve in the future, make money and hire someone to re-design your interface. Please!
We're sorry you experienced poor support. This is very rare based on most of our other reviews. The comments on our interface are acknowledged but again at odds with the majority of feedback we receive.
June 14, 2021
Excellent support, always super quick and efficient and helping out! I wish all the apps had this kind of support assistance :)
June 23, 2021
Great app but steep learning curve to use. Initially I had issues over email with support but once we did a call everything was resolved. I highly suggest setting everything up via call with Codisto right when you install it.
June 3, 2021
Great support and very quick response from Codisto customer support specialist who was able to help us identify an issue on our account and provide an affective solution.
June 3, 2021
The app is amazingly flexible to the items you are selling, it allows you to get your products in front of so many more eyeballs, sites that already have the traffic. What's more the support is there for you anytime not matter how complex or simple the question is, they stand behind their software and follow through until it is resolved.
June 2, 2021
I used to connect Ebay to Shopify. Works perfectly. The List/edit multiple products in bulk is very useful with huge catalogues. And Great support!
Sept. 22, 2021
I have utilized this app for my eBay store and it works great! Very time saving. I also appreciate the customer service. Thank you for always contacting me for specialized help, when I have requested it.
May 19, 2021
Scam Lost $99 if you close an account any unused portion of the current month in advance fee is forfeited This Company is a Scam! I close the account to after they charge me the month in advance $99.00 so next month will stop since I get no ROI I was thinking I can keep using the month I paid in advance. NO they forfeited. " if you close an account any unused portion of the current month in advance fee is forfeited Regards, Harryl " Codisto
We charge monthly in advance like the majority of service providers and it's clear in our terms and conditions that part refunds aren't provided for cancelltion prior to the end of the current month of use (again this is industry standard).