Rating

4.4

feedback

158

Reviews

chart

#2,254

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    2%
  • Less than a month
    20%
  • Less than a year
    75%
  • More than a year
    1%

Reviews Summary

The reviews for the Cash On Delivery Monster app are mostly positive, highlighting its ease of use, great customer support, and effectiveness in managing COD orders. Users appreciate the app for improving their checkout process, boosting conversion rates, and preventing fake orders. The support team is praised for being responsive and helpful. However, there are a few negative reviews mentioning issues with server downtime, slow loading, and unresponsive customer support after uninstalling the app. Some users also expressed concerns about false advertising and bugs.

Highlights

Ease of use and effectiveness in managing COD orders
Positive feedback on customer support
Improvement in checkout process and conversion rates
Issues with server downtime and slow loading
Concerns about false advertising and bugs

Rating Breakdown

  • 5
    86% (136 ratings)
  • 4
    2% (3 ratings)
  • 3
    4% (6 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (13 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 16, 2024

Store

KELAA

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Easy to place order with great customer support also helped me to avoid fake orders. Highly recommended!

Using app

26 days

Total reviews

6

Average rating

4.7

1 / 5 Share

Aug. 7, 2024

Worst APP ever

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hello, Thank you for using our app, and we are sorry to hear that you were not satisfied with your experience. You previously contacted us via email and mentioned that your website was blocked. As we explained to you at that time, you had uninstalled our app on 01/07/2024. It is possible that you installed another app and mistakenly thought it was the cause of the problem. Since your review was posted one month and seven days after uninstalling our app, this suggests that the issue was not caused by our app. We kindly ask you to verify this matter, and if you find that your review was due to a misunderstanding, we would appreciate it if you could remove it, as it negatively impacts us. We are always here to support you if you need any further assistance. Thank you for your understanding.

5 / 5 Share

July 23, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2024

best conversion rate for cod I have ever seen also a great support thank you

Store

gaa

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that our application has had a positive impact on your shop! Thank you for your feedback and your confidence. Best regards The CodMonster Team.

All reviews

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