COD Form & Upsell ‑ CodMonster
CodMonster COD Form & Upsell - Shopify App Store
Rating
3.9
feedback
13
chart
#4,877
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
0%
-
Less than a month
38%
-
Less than a year
46%
-
More than a year
8%
Reviews Summary
The reviews for the CodeMaster app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's essential features working perfectly, excellent technical support, ease of use, and multiple advantages. Users appreciate the smooth operation of the store and the potential for great sales when the app is functioning correctly. However, negative themes include frequent downtime issues, lack of response from customer support, false advertising regarding payment methods, heavy server load, and unresolved problems even after uninstalling the app. Users express frustration over the impact of downtime on sales and the overall user experience.
Highlights
Review RSS Feed
All reviews
Nov. 27, 2025
Great app overall! Would love more advanced reporting, but it delivers on all the essential features perfectly
Nov. 24, 2024
I am very disappointed with CodeMaster. The platform frequently experiences downtime, which prevents sales from coming through on my store. This isn’t the only issue; I’ve tried contacting support multiple times by sending messages, but I haven’t received any response. To clarify, this is not the first time I’ve faced this issue. I’ve reached out to you two or three times before, and once again, I sent a message regarding this recent problem, but there was still no reply. What’s even more frustrating is that the losses caused by these downtimes can exceed the monthly subscription cost or even the Facebook ad budget I allocate to boost sales. On a positive note, when the store is working, it operates very smoothly, and sales come in excellently, which proves that the platform has great potential if the issues with downtime and lack of support are resolved. However, these recurring issues, especially the lack of response from your support team, severely harm the user experience. With all due respect, these problems need to be addressed urgently to improve your service.
Dear Customer, Thank you for using the CODMonster app for your store needs. We sincerely apologize for the inconvenience you experienced. We typically respond to support queries within 2 to 5 hours on weekdays, but our response time may be longer on weekends. We appreciate your patience as we worked to address your concerns. Regarding the downtime, we noticed that a few products in your store needed reconfiguration. If you need any further assistance, please don't hesitate to reach out. We're here to help! Thank you!
Aug. 7, 2024
Worst APP ever
Hello, Thank you for using our app, and we are sorry to hear that you were not satisfied with your experience. You previously contacted us via email and mentioned that your website was blocked. As we explained to you at that time, you had uninstalled our app on 01/07/2024. It is possible that you installed another app and mistakenly thought it was the cause of the problem. Since your review was posted one month and seven days after uninstalling our app, this suggests that the issue was not caused by our app. We kindly ask you to verify this matter, and if you find that your review was due to a misunderstanding, we would appreciate it if you could remove it, as it negatively impacts us. We are always here to support you if you need any further assistance. Thank you for your understanding.
Oct. 16, 2023
THE SERVER DOWN SOMETIMES FOR A DAY TO FIX THE PROBLEM AND THAT REALY IMPACT THE RESULTS
Hello , Thank you for your feedback. We sincerely apologize for the inconvenience caused by server downtimes. 😔 We understand how frustrating it can be when the service is interrupted. We are continuously working to improve our infrastructure to ensure more reliable uptime. Your feedback is valuable and helps us to make necessary improvements. 🛠️ Could you please provide more details about when these downtimes occurred? We're committed to solving this issue and ensuring a smoother experience for you and all our users. 💪 Thank you for your patience and for helping us become better. 🙏 Best regards, The COD Monster Team
Sept. 20, 2023
It shows the possibility of having multiple payment methods in the screenshots, but it's NOT really doable. Developer confirmed it's not something that can be done with this plugin. Very not happy with them, false advertising.
Dear ilVolantino, Thank you for bringing this to our attention, and we apologize for any inconvenience you may have experienced. To activate the "Payment with Card" feature, please follow these steps: Open the application. Navigate to the "Form Settings" section. Look for the option labeled "Activate Button." Click on it to enable the "Show Payment with Card" button. Once you've completed these steps, the payment option with a card should be accessible as advertised. If you encounter any further issues or have additional questions, please feel free to reach out to our support team for assistance. We appreciate your feedback, and your input helps us improve our app for all users. Best regards, CodMonster
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more