COD Form & Upsell ‑ CodMonster
CodMonster COD Form & Upsell - Shopify App Store
Rating
4.3
feedback
158
chart
#2,191
All reviews
Rating Breakdown
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Nov. 24, 2024
I am very disappointed with CodeMaster. The platform frequently experiences downtime, which prevents sales from coming through on my store. This isn’t the only issue; I’ve tried contacting support multiple times by sending messages, but I haven’t received any response. To clarify, this is not the first time I’ve faced this issue. I’ve reached out to you two or three times before, and once again, I sent a message regarding this recent problem, but there was still no reply. What’s even more frustrating is that the losses caused by these downtimes can exceed the monthly subscription cost or even the Facebook ad budget I allocate to boost sales. On a positive note, when the store is working, it operates very smoothly, and sales come in excellently, which proves that the platform has great potential if the issues with downtime and lack of support are resolved. However, these recurring issues, especially the lack of response from your support team, severely harm the user experience. With all due respect, these problems need to be addressed urgently to improve your service.
Dear Customer, Thank you for using the CODMonster app for your store needs. We sincerely apologize for the inconvenience you experienced. We typically respond to support queries within 2 to 5 hours on weekdays, but our response time may be longer on weekends. We appreciate your patience as we worked to address your concerns. Regarding the downtime, we noticed that a few products in your store needed reconfiguration. If you need any further assistance, please don't hesitate to reach out. We're here to help! Thank you!
Aug. 7, 2024
Worst APP ever
Hello, Thank you for using our app, and we are sorry to hear that you were not satisfied with your experience. You previously contacted us via email and mentioned that your website was blocked. As we explained to you at that time, you had uninstalled our app on 01/07/2024. It is possible that you installed another app and mistakenly thought it was the cause of the problem. Since your review was posted one month and seven days after uninstalling our app, this suggests that the issue was not caused by our app. We kindly ask you to verify this matter, and if you find that your review was due to a misunderstanding, we would appreciate it if you could remove it, as it negatively impacts us. We are always here to support you if you need any further assistance. Thank you for your understanding.
July 6, 2024
best conversion rate for cod I have ever seen also a great support thank you
We're delighted to hear that our application has had a positive impact on your shop! Thank you for your feedback and your confidence. Best regards The CodMonster Team.
May 13, 2024
A good and nice support team with amazing speed of response
We're delighted to hear that our application has had a positive impact on your shop! Thank you for your feedback and your confidence. Best regards The CodMonster Team.
April 25, 2024
عن تجربة هذا التطبيق لا يستحق حتى نجمة
شكرًا لك على ملاحظاتك، ونحن نأسف لأن تجربتك مع تطبيقنا لم تكن على قدر توقعاتك. نحن نأخذ جميع التعليقات بجدية ونعمل بجد لتحسين تطبيقنا بناءً على ملاحظات المستخدمين. نود أن نشير إلى أن العديد من المستخدمين قد وجدوا التطبيق مفيدًا وساهم في تحسين تجربة إدارة الطلبات النقدية لديهم. نحن ندعوك لتصفح تقييمات المستخدمين الآخرين للحصول على صورة أكثر توازنًا. نحن ملتزمون بتقديم دعم فني متميز لمساعدة جميع مستخدمينا. إذا كنت تواجه أي مشكلة، نرجو منك التواصل مع فريق الدعم الفني لدينا، حيث سيكونون سعداء بمساعدتك في حل أي مشكلات تواجهها. نحن نعمل باستمرار على تحسين وتحديث التطبيق لضمان تقديم أفضل تجربة ممكنة. ملاحظاتك تساهم بشكل كبير في توجيه جهودنا للتحسين. نحن نقدر تجربتك ونأسف لأي إزعاج قد تكون قد واجهته. نأمل أن تمنحنا فرصة أخرى لتقديم الخدمة التي تليق بتوقعاتك.
April 9, 2024
With Cash On Delivery Monster, I've been able to perfect my COD business . These apps have not only improved my customers' buying experience but also boosted my average order value and helped me avoid fake orders.
April 7, 2024
Thanks to CodMonster, our checkout process is now smoother and more tailored to our needs. Cash On Delivery Monster has been a game-changer for our COD business, offering great tools like upsells, quantity discounts, and seamless order exports. Best app
April 6, 2024
CodMonster has revolutionized my checkout process, making it seamless and efficient. With features like Google Sheet order exports and phone number verification, it's a game-changer for my COD business!
April 6, 2024
CodMonster revolutionized my checkout process, making it seamless and efficient, while Cash On Delivery Monster enhanced my business with its comprehensive tools, boosting my sales and ensuring order accuracy. Highly recommend!
April 6, 2024
CodMonster has made a huge difference for us! The checkout form is easy to install, and their support team is incredibly helpful.
April 5, 2024
Our experience with CodMonster has been outstanding! The checkout form is a lifesaver, and their support team is fantastic.
April 5, 2024
CodMonster has been a game-changer for our business! Easy installation, great support, and our COD business is booming.
April 5, 2024
Cash On Delivery Monster streamlines our operations and prevents fraud. Highly recommend for any Shopify store!
April 4, 2024
CodMonster has revolutionized my checkout process! It's user-friendly. Plus, their support team is top-notch, always there to help!
April 4, 2024
CodMonster's easy install was a relief, and their support team is top-notch!
April 2, 2024
Cash On Delivery Monster's installation was a breeze, and we were set up in no time. Fantastic app
March 28, 2024
great app for cod
We're delighted to hear that our application has had a positive impact on your shop! Thank you for your feedback and your confidence. Best regards The CodMonster Team.