Hi Army Museum Society Store review for Cohub Inventory Counting

Sept. 28, 2024

I am unable to find any troubleshooting guide for Cohub. We have been encountering an issue where a large portion of our inventory when scanned says "Item not found" which means we have to input the UPC code which defeats the purpose of the app. We need an app that helps to make a 100% inventory smooth, painless and expeditious (not taking an excessive amount of time to complete). All of the items have new barcodes/UPC since switching to Shopify as our POS. There is also an issue where the app will scan multiple UPC bar codes creating an issue, or you have to keep adjusting the camera to scan an item which is very inconvenient.