CollabPay: Multi Vendor Payout
CollabPay - Automate Revenue Sharing & Vendor Payouts
Rating
4.3
feedback
23
chart
#2,628
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
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Less than a day
0%
-
Less than a month
26%
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Less than a year
57%
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More than a year
4%
Reviews Summary
The reviews for the CollabPay Shopify App are a mix of positive and negative feedback. Users appreciate the app's functionality, ease of use, and the ability to automate processes such as payouts to collaborators. The support team, particularly Ben, is highly praised for being responsive, helpful, and willing to implement new features based on user needs. Users also highlight the transparency and time-saving benefits of using CollabPay. However, some users have raised concerns about issues with currency conversion, lack of updates, and features not working as expected since a change in ownership in mid/late 2024. Despite these challenges, the majority of reviews express satisfaction with the app's performance and the support provided by the team.
Highlights
Review RSS Feed
All reviews
Aug. 1, 2025
This app has great functionality and even greater potential. However, since changing ownership in mid/late 2024, it seems to have been neglected. While the support team was always helpful, there have been no updates for almost a year now. Some features no longer work as expected, and several promised improvements (advertised on the main dashboard for almost a year) have yet to materialise. It’s a real shame, the original developer must not be happy :(
July 31, 2025
I've been having issues with currency conversion. My shop is in CAD and I'm doing payouts to a collaborator in USD. The app is calculating the amount based on the CAD value, and is doing the payout in USD without converting the value, resulting in overpayment. I've reached out several times to the support team and they haven't helped at all and are even ignoring my emails now
May 22, 2025
This program is great. I have been using it to payout my collaborations with Non Profits and this makes it very easy to pay them out. Able to set custom rates for different tags. Really easy to use. Only thing that is a little complicated is the Stripe payment but once its all set up you shouldn't have to mess with it ever again. Customer service has been great and friendly. Recommend to at least try their product you wont be disapointed.
Hi Shirts For Vets, Thank you so much for the kind words and the 5-star review! We're thrilled to hear that our app has been so helpful. It’s great to hear that our customer service team has been helpful as well! We appreciate your recommendation and are so glad you’re enjoying the product. If you ever need any assistance or have suggestions for improvements, don’t hesitate to reach out. Thanks again for choosing us! Best regards, CollabPay team
Feb. 27, 2025
This team is awesome to work with. They are patient and answer all of my questions (which is many). They are receptive to feedback about what features to create or expand on. I feel like they actually care about what I'm asking for. I'm really happy I found this app and chose to go with it. It is such a time saver and has reduced my time communicating with our affiliates + showing them reports.
Hi, Sew Modern Bags! Thank you for taking time for leaving a review and giving such a high rate of our app and support team work! It means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to contact us. We're always here to help! Kind regards, CollabPay team
July 28, 2024
CollabPay is easy to set up, the dashboard is easy for my payees and I to understand and audit our payments, and their support is some of the best I have ever received both from other Shopify apps and from large enterprise SaaS companies. Ben is knowledgeable, friendly and fast in handling all types of inquiries. It has been an absolute pleasure working with CollabPay and I look forward to expanding our partnership!
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