All reviews

Rating Breakdown

  • 5
    83% (170 ratings)
  • 4
    3% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    11% (23 ratings)
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5 / 5 Share

Jan. 13, 2024

I updated to a 2.0 theme and my filters stopped working. I reached out to support and they took care of it asap. Thank you!

Using app

--

Total reviews

6

Average rating

3.8

1 / 5 Share

Sept. 27, 2023

The app has stopped working on our store although we still paying for it. We have now reached out to them multiple times without a response. Please get in touch with us as soon as possible.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 1, 2023

We updated our theme and by standard practice, the configuration from this app did not carry over and we have now reached out to them multiple times without a response. For a minute, I totally forgot how unresponsive and terrible their support it. One would think they'd be happy to help a paying customer but that is not the case. 0/10, use thier app at your own risk

Using app

Over 4 years

Total reviews

8

Average rating

3.5

Developer Reply

Hi, I'm sorry to hear you've been having trouble getting in contact with us! I've sent you an email to follow up on this issue, please check your inbox and spam folders if you don't see it. Hope to hear from you! -Emily, Head of Support

1 / 5 Share

May 24, 2022

Terrible app, it doesn't install alone, I get in touch asking for help, they don't respond, terrible, I'm going to ask for a refund.

Using app

5 months

Total reviews

1

Average rating

1.0

1 / 5 Share

April 20, 2022

this app is deleting all of my tags on products and is still deleting them even after re adding! NO ONE from support is helping me!!!

Store

Toned

Using app

About 6 hours

Total reviews

12

Average rating

4.7

5 / 5 Share

April 4, 2022

This app has worked well for our store and customers needs. Rob and the support team of developers have been quick to respond and are very helpful with any assistance we need!

Using app

Over 6 years

Total reviews

8

Average rating

4.5

5 / 5 Share

April 1, 2022

Great app to allow me to add size, vendor and type to my clothing website. Any queries I've had have been sorted very quickly -great customer service!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2022

Their customer support was great! I have been using the filter app for awhile, but after a UX audit they recommended a couple of improvements to the way the filter appears on our website. The app developer was able to quickly and easily help me out!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

Aplicación muy útil y económica. Estoy satisfecha con ella y con la rápida atención en las consultas. ¡Gracias!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

Had a little difficulty getting the app to look identical to the filters on our store that we currently had, but the team was quick to help! App works great and looks even better!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Super fast and responsive team! Rob was great at getting the app set up perfectly and running on our store in a very short period of time. The app is also very user friendly works great for our boutique.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2021

Works great for my ladies apparel store! Easy integration and the Support Team is super friendly and knowledgeable.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2021

Patrick was super easy to work with, answered my questions, and got it up and running in a timely matter! Would highly recommend for small businesses to keep organized for their consumers.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

This app allowed us to easily add a much needed feature to our store, filter by sizing. It works great and the team helped us install and configure the app to suit our store design. Definitely recommend.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

Rob was seriously the best! He helped our site get the size filter moved exactly where we wanted. I highly recommend him and his team!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2021

This app is great. Collection Filter was what we needed to be able to sort by tags in our theme. They were super awesome and they got the app up and running for us super quick. The app is easy to use and the set up help is over the top. Thanks!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2021

Absolutely perfect! The integration went perfect, with good help from the team at Collection filter. Was at bit back and forth with some changes, but they helped me all the way! Im really happy with the result! 5 stars!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 23, 2021

Excellent customer service. Helped get me up an running really smoothly, good communication and happy I chose them to help get a search by size filter up!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2021

The app works perfect! Also support help us installing correctly the app just in less than 1 day. I would recommend it!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2021

Very easy to setup, works very well with tags! Great customer service if you have any question! Thanks!

Using app

Over 1 year

Total reviews

4

Average rating

5.0