Traveling Bags review for Shopify Collective
Dec. 2, 2025
Get app... it is working well... the only issue I have is a shopify Design issue and I don't know how to change it. When customers place orders, many suppliers have marketing programs that follow up with customers on the order and on future marketing. Because the order is through our store, all of those emails come to us... they don't go to the actual customer, and our inbox gets stuffed with basically junk emails... Not sure if/how this cna be stopped, or if there's a way to pass it through to the actual customer. But it would be greatly appreciated. I know there would be a lot of moving parts ( so to speak) to make this happen, but I can't be the only person dealing with it. Thanks for the Reply... Maybe Shopify could send out info to those participating in the Collective and tell/ask them not to market to Collective orders... I think it would carry more weight coming from Shopify.
Thank you for the feedback! You are correct that this is likely related to the marketing programs that suppliers have setup to automatically run when new orders are created. Our recommendation is to ask your supplier to review their email automations and see if they can apply some sort of exception or segmentation to Collective orders. We do not pass the customer email to the supplier, as the retailer is considered the merchant of record and owner of the customer relationship.
