PreCom ‑ coming soon preorders
Create PreOrder and Coming Soon products. Process backorders.
Rating
4.4
feedback
90
chart
#5,020
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
6%
-
Less than a month
26%
-
Less than a year
42%
-
More than a year
22%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the ease of use, effectiveness, and excellent customer service provided by the developers. Many users highlighted the quick response times and efficient problem-solving skills of the support team. The app was commended for its ability to handle pre-orders, coming soon labels, and customization requests seamlessly. Users appreciated the simplicity of the app and how it integrated well with their online stores. However, there were a few negative reviews that mentioned issues such as tracking inventory, time zone discrepancies, and initial setup problems. Despite these drawbacks, the majority of users found the app to be highly beneficial for managing pre-orders and coming soon items.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 12, 2024
We've been using PreCom and their pre-order app for 3 years. Every time we've installed it (we only use for 2-3 week long pre-order campaigns) we're impressed at the stability of the app and how it integrates. Most importantly, though, we're consistently impressed at how Magda and Adam (and the rest of Gravity) are always on their game and super quick to get any problem sorted. For what they do, these guys are the best.
May 21, 2024
Really great customer service, we had some issues to start with and some customisation requests - Magda helped us with everything. Now everything runs smoothly. Very happy with this app.
March 23, 2024
would not recommend. When coming soon is turned on with the date set it works on website but customers can still purchase via the shop app. It ended up being a complete nightmare during my last product launch as the date and time were set to be removed on launch time, but it still showed up not allowing about half the visitors to the site to purchase because the coming soon wouldn't go away. Even after I turned the app completely off on my website it still wouldn't go away.
Hi, Thank you for your review. I looked for the support email from you and it looks we haven't received any message regarding the issue. We are always here to help and it's best to contact us as we quickly respond to any issues. You've used the app for 1 year and apparently there were no issues before. I suspect that it was only a browser cache and clearing the cache would solve it, but we would need to investigate. Please remove the review as we didn't even had a chance to help you. Thank you, Kind regards, Magda
Feb. 17, 2023
Easy to start with, not using the pre-order functionality yet, only the coming soon feature which does exactly what we need. There were some minor alignment issues, which were swiftly and adequatly handled by support.
Jan. 12, 2023
We found a pretty big flaw in this app, making it surprisingly easy to bypass (ie you could as a visitor buy products before release date with a few simple html hacks) HOWEVER when we made the app developer aware, they fixed this bug. Great work.
We are very sorry if you experienced any problem with the app. Our support team is here to quickly help in case of any issues. We noticed there was an issue. We have fixed it and now the ”coming soon” item is removed from the cart automatically if anyone manages to add it. Please check and let us know if you need any further assistance.
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