PreCom ‑ coming soon preorders
Create PreOrder and Coming Soon products. Process backorders.
Rating
3.7
feedback
59
chart
#2,738
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
17%
-
Less than a month
36%
-
Less than a year
31%
-
More than a year
10%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer service, ease of use, and quick response times from the support team. Users appreciate the coming soon feature and the ability to customize the app to suit their needs. However, negative aspects mentioned in the reviews include issues with the pre-order functionality, such as overselling due to lack of inventory sync and problems with tracking orders after sales. Some users also reported difficulties with uninstalling the app and encountering bugs that allowed customers to purchase products before the release date. Overall, while the app has its strengths, users should proceed with caution and be aware of potential issues with certain features.
Highlights
Review RSS Feed
All reviews
Feb. 26, 2026
Using "coming soon" feature somehow turned on the "sell when product is out of stock" option on my listings, costing me a lot of credit card fees and frustrated customers when I had to refund the orders, since I sell one-off items. This happened on two of my product drops.
March 18, 2025
Strongly recommend this app for the coming soon button however the pre order element, has been devastating- it places orders on hold within Shopify with no clear built in feature to remove them - we had to build a custom flow which i believe is only on shopify plus, and does not sync inventory - we have had thousands of orders now oversold due to this app, please proceed with caution on the pre order element, like i said the coming soon button works excellent - the pre- order element, I strongly suggest being very careful.
Sept. 3, 2024
The customer service team is very helpful, I highly recommend this app, it works very well and if you want to customize it , they are open to assist on this.
June 12, 2024
We've been using PreCom and their pre-order app for 3 years. Every time we've installed it (we only use for 2-3 week long pre-order campaigns) we're impressed at the stability of the app and how it integrates. Most importantly, though, we're consistently impressed at how Magda and Adam (and the rest of Gravity) are always on their game and super quick to get any problem sorted. For what they do, these guys are the best.
May 21, 2024
Really great customer service, we had some issues to start with and some customisation requests - Magda helped us with everything. Now everything runs smoothly. Very happy with this app.
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