All reviews

Rating Breakdown

  • 5
    77% (47 ratings)
  • 4
    13% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    8% (5 ratings)

Reviews with Text

  • 100% (61)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 3, 2024

The customer service team is very helpful, I highly recommend this app, it works very well and if you want to customize it , they are open to assist on this.

Store

Indyeva

Using app

2 months

Total reviews

10

Average rating

4.9

5 / 5 Share

June 12, 2024

We've been using PreCom and their pre-order app for 3 years. Every time we've installed it (we only use for 2-3 week long pre-order campaigns) we're impressed at the stability of the app and how it integrates. Most importantly, though, we're consistently impressed at how Magda and Adam (and the rest of Gravity) are always on their game and super quick to get any problem sorted. For what they do, these guys are the best.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2024

Really great customer service, we had some issues to start with and some customisation requests - Magda helped us with everything. Now everything runs smoothly. Very happy with this app.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

Easy to start with, not using the pre-order functionality yet, only the coming soon feature which does exactly what we need. There were some minor alignment issues, which were swiftly and adequatly handled by support.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

This app is so handy! It worked right away even with our very custom theme and the couple styling changes I needed were taken care of by support in a matter of hours.

Using app

About 5 hours

Total reviews

23

Average rating

4.5

5 / 5 Share

Sept. 5, 2022

I have been using this app for a while now and really like the simplicity of it, it's very easy to use. The support is fantastic.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2022

I used this app to help me launch enrolment for Courses on a certain day which works perfectly, but what I was most impressed with was the customer service. I had an issue in that one of my collection pages had been created by Pagefly and the app didn't work on that page - I am in the UK and was working on it at 8 in the morning so was not expecting a reply for some hours (not sure where they are based) but within minutes I had a reply and within 30 mins the app was working perfectly!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2022

The support was very fast and they solved my problem within 24 hours. Impressed by the support. Thanks

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2022

This app is great if you have preorder items. The support is very fast, and they solve my issues on a non-business day. I tried a few other apps from the store and this one is the best.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 15, 2022

Wow! The team went out of their was to make some special configurations for our store and in quick time. Communication is superb. Would highly recommend to anyone dealing with pre orders or coming soon items - best app out there to help manage these products effectively without any hassle. Cheers

Using app

3 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 22, 2022

Great Customer Service, fast and reliable. We had some questions and concerns and they were answered quickly and the issue was already resolved when doing so. Gives our customers a chance to see what's coming in. Would definitely recommend!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

Amazing customer service. We had certain problems that they solved in less than 24 hours. Now it works perfect.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

I have a question before installing this app. Is the 'coming-soon' label pre-set or can this be changed to anything I want it to be, within reason?

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi, Thank you for interest in our app. You can change the text as you wish. There is an option in the app admin panel to add a custom text for coming soon products and pre-order products. Please let me know if you have any further questions or need any assistance. Kind regards, Magda

5 / 5 Share

Nov. 17, 2021

I have tried EVERY other pre-order app, literally, and they all seem to have functionality issues (either quite buggy, slow, or they didn't have the capability to do everything I needed - which is actually not much). This app is simple but it fulfils it's purpose and works seamlessly, I had everything set up within 5 minutes.

Using app

17 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Great support from the team The customisable fields helped make it clear to customers that our pre order was deliverable by a certain date and cut down on customer comms

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

This app was super easy to install, and when I faced a couple of small issues getting it aligned with our site, the developers were very easy to contact and they solved the problems within hours. We were able to collect over 50 pre-orders while a product was temporarily out of stock. Problem solved! Highly recommended.

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

Exactly what I wanted. An app to change a product page into a coming soon page. I could not find any other app that did this (most are full on page building apps). Additionally, I had a question and the support team answered right away with a thorough reply that helped me resolve my issue. Highly recommend.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2021

exactly what I needed as someone who does "restocks"-my customers love that they can preview whats coming and see when it will launch/be available

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 1, 2021

This app and the support team are both great. Easy to use and the support team is very fast and professional. I definitely recommend this app.

Store

ninjoo

Using app

8 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for this amazing review. It's much appreciated!

5 / 5 Share

June 1, 2021

Been awesome so far! Support has also been very responsive at handling any tweaks that I have requested to be made to ensure the app performs just how we need it on our store! Worth it!

Using app

About 2 months

Total reviews

15

Average rating

5.0