Commentify: Customer Comments
Display customer comments and feedback on blogs and products
Rating
4.5
feedback
13
chart
#3,774
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
38%
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Less than a year
46%
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More than a year
8%
Reviews Summary
The Commentify app has received mostly positive reviews from users. Users appreciate the app's functionality, including features like collapsible threads, markdown formatting, image upload, and upvote/downvote options. The ability to use the app with FlowMail and Shopify Flow for automated email notifications is also a highlight. Users have praised the excellent support provided by the Commentify team, mentioning quick responses, efficient solutions, and proactive assistance. However, some users have raised concerns about the requirement for commenters to log in, which can create friction against engagement. Additionally, there are mentions of a one-time fee for comment import/export, which some users find less cost-effective compared to other apps that offer free CSV imports.
Highlights
Review RSS Feed
All reviews
Feb. 21, 2026
One of the best comment apps, but with one caveat: commenters must log in (via Shop account or email). Clicking "add comment" opens a new tab prompting user to log in to your store. You could enable the anonymous option, but they won't get reply alert emails if don't login/register. This increases friction against engagement. However, I like: -Can use with FlowMail (from same dev) and Shopify Flow to auto-email commenters when someone replies. (new feature Feb 2026) -Supports collapsable threads, markdown formatting (hyperlinks, bolding, etc), image upload, upvote/downvote. -Supports import/export comments. Though import is handled by dev and costs $49.99 one-time fee. Some other apps allow importing CSV at no cost, but you'd need to format it correctly yourself.
Jan. 8, 2026
I'm using tons of apps, but it's the most complete and quick response. Thank you so much
Dec. 3, 2025
Thank you for the 4-star review! We're glad to hear you've had a positive experience. If there's anything we could improve or add to make it a 5-star experience for you, we'd truly appreciate your feedback. Your input helps us make the app better for everyone. Thanks again for using Commentify!
Nov. 30, 2025
Oct. 15, 2025
Excellent Support and Quick Solutions! We recently updated several of our website pages for SEO purposes, which caused some of our existing Commentify links to break. The Commentify team quickly stepped in, redirected the links for us, and even added a new tab inside the app so we can easily manage and redirect our own pages moving forward. Everything was handled efficiently and in a very timely manner. Their support went above and beyond our expectations — highly recommend!
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