Ling Labs review for Commentify: Customer Comments

Feb. 21, 2026

One of the best comment apps, but with one caveat: commenters must log in (via Shop account or email). Clicking "add comment" opens a new tab prompting user to log in to your store. You could enable the anonymous option, but they won't get reply alert emails if don't login/register. This increases friction against engagement. However, I like: -Can use with FlowMail (from same dev) and Shopify Flow to auto-email commenters when someone replies. (new feature Feb 2026) -Supports collapsable threads, markdown formatting (hyperlinks, bolding, etc), image upload, upvote/downvote. -Supports import/export comments. Though import is handled by dev and costs $49.99 one-time fee. Some other apps allow importing CSV at no cost, but you'd need to format it correctly yourself.