Commentify: Customer Comments for Shopify

Commentify: Customer Comments

Display customer comments and feedback on blogs and products

Rating

4.6

feedback

15

Reviews

chart

#4,544

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    40%
  • Less than a year
    47%
  • More than a year
    7%

Reviews Summary

The Commentify app has received mostly positive reviews from users. Users appreciate the app's completeness, quick response, and excellent support provided by the Commentify team. The app allows for features like collapsible threads, markdown formatting, image upload, upvote/downvote, and supports import/export of comments. Users also highlight the seamless functionality and user-friendly interface of the app. The support team is praised for their quick solutions, efficient handling of issues, and going above and beyond to assist users.

Highlights

Positive reviews highlighting the completeness and quick response of the app
Positive feedback on the excellent support and efficiency of the Commentify team
Appreciation for the user-friendly interface and seamless functionality
Praise for the proactive and dedicated customer service provided by the support team
Mention of features like collapsible threads, markdown formatting, and import/export of comments

Rating Breakdown

  • 5
    73% (11 ratings)
  • 4
    20% (3 ratings)
  • 3
    7% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 60% (9)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 5, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2026

Great

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 21, 2026

One of the best comment apps, but with one caveat: commenters must log in (via Shop account or email). Clicking "add comment" opens a new tab prompting user to log in to your store. You could enable the anonymous option, but they won't get reply alert emails if don't login/register. This increases friction against engagement. However, I like: -Can use with FlowMail (from same dev) and Shopify Flow to auto-email commenters when someone replies. (new feature Feb 2026) -Supports collapsable threads, markdown formatting (hyperlinks, bolding, etc), image upload, upvote/downvote. -Supports import/export comments. Though import is handled by dev and costs $49.99 one-time fee. Some other apps allow importing CSV at no cost, but you'd need to format it correctly yourself.

Using app

7 days

Total reviews

13

Average rating

3.9

5 / 5 Share

Jan. 8, 2026

I'm using tons of apps, but it's the most complete and quick response. Thank you so much

Using app

2 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 3, 2025

Store

Altenew

Using app

About 2 years

Total reviews

10

Average rating

4.6

Developer Reply

Thank you for the 4-star review! We're glad to hear you've had a positive experience. If there's anything we could improve or add to make it a 5-star experience for you, we'd truly appreciate your feedback. Your input helps us make the app better for everyone. Thanks again for using Commentify!

All reviews

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