Commentify: Customer Comments for Shopify

Commentify: Customer Comments

Display customer comments and feedback on blogs and products

Rating

4.6

feedback

14

Reviews

chart

#4,809

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    43%
  • Less than a year
    43%
  • More than a year
    7%

Reviews Summary

The Commentify app has received mostly positive reviews from users. Users appreciate the app's features such as collapsible threads, markdown formatting, image upload, and the ability to upvote/downvote comments. The app also supports import/export of comments, although there is a one-time fee for importing comments. Users have praised the excellent support provided by the Commentify team, mentioning quick responses, efficient handling of issues, and going above and beyond to assist with problems. Some users have highlighted the ease of use of the app and the helpfulness of the support team in meeting their business needs.

Highlights

Positive reviews highlight the app's features like collapsible threads, markdown formatting, and import/export capabilities.
Users appreciate the excellent support and quick responses from the Commentify team, mentioning efficient handling of issues and going above and beyond to assist with problems.
Some users mention the ease of use of the app and the helpfulness of the support team in meeting their business needs.

Rating Breakdown

  • 5
    71% (10 ratings)
  • 4
    21% (3 ratings)
  • 3
    7% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 64% (9)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 28, 2026

Great

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 21, 2026

One of the best comment apps, but with one caveat: commenters must log in (via Shop account or email). Clicking "add comment" opens a new tab prompting user to log in to your store. You could enable the anonymous option, but they won't get reply alert emails if don't login/register. This increases friction against engagement. However, I like: -Can use with FlowMail (from same dev) and Shopify Flow to auto-email commenters when someone replies. (new feature Feb 2026) -Supports collapsable threads, markdown formatting (hyperlinks, bolding, etc), image upload, upvote/downvote. -Supports import/export comments. Though import is handled by dev and costs $49.99 one-time fee. Some other apps allow importing CSV at no cost, but you'd need to format it correctly yourself.

Using app

7 days

Total reviews

13

Average rating

3.9

5 / 5 Share

Jan. 8, 2026

I'm using tons of apps, but it's the most complete and quick response. Thank you so much

Using app

2 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 3, 2025

Store

Altenew

Using app

About 2 years

Total reviews

10

Average rating

4.6

Developer Reply

Thank you for the 4-star review! We're glad to hear you've had a positive experience. If there's anything we could improve or add to make it a 5-star experience for you, we'd truly appreciate your feedback. Your input helps us make the app better for everyone. Thanks again for using Commentify!

5 / 5 Share

Nov. 30, 2025

Using app

1 day

Total reviews

1

Average rating

5.0

All reviews

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