Commentify: Customer Comments
Display customer comments and feedback on blogs and products
Rating
4.6
feedback
14
chart
#4,809
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
43%
-
Less than a year
43%
-
More than a year
7%
Reviews Summary
The Commentify app has received mostly positive reviews from users. Users appreciate the app's features such as collapsible threads, markdown formatting, image upload, and the ability to upvote/downvote comments. The app also supports import/export of comments, although there is a one-time fee for importing comments. Users have praised the excellent support provided by the Commentify team, mentioning quick responses, efficient handling of issues, and going above and beyond to assist with problems. Some users have highlighted the ease of use of the app and the helpfulness of the support team in meeting their business needs.
Highlights
All reviews
Feb. 21, 2026
One of the best comment apps, but with one caveat: commenters must log in (via Shop account or email). Clicking "add comment" opens a new tab prompting user to log in to your store. You could enable the anonymous option, but they won't get reply alert emails if don't login/register. This increases friction against engagement. However, I like: -Can use with FlowMail (from same dev) and Shopify Flow to auto-email commenters when someone replies. (new feature Feb 2026) -Supports collapsable threads, markdown formatting (hyperlinks, bolding, etc), image upload, upvote/downvote. -Supports import/export comments. Though import is handled by dev and costs $49.99 one-time fee. Some other apps allow importing CSV at no cost, but you'd need to format it correctly yourself.
Jan. 8, 2026
I'm using tons of apps, but it's the most complete and quick response. Thank you so much
Dec. 3, 2025
Thank you for the 4-star review! We're glad to hear you've had a positive experience. If there's anything we could improve or add to make it a 5-star experience for you, we'd truly appreciate your feedback. Your input helps us make the app better for everyone. Thanks again for using Commentify!
Nov. 30, 2025
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