Rating

2.0

feedback

2

Reviews

chart

#7,961

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    50%
  • Less than a month
    0%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app highlight a lack of delivery on promised features and performance issues, leading to frustration and disappointment for users. Customers expressed difficulties in getting the app to work correctly, with issues in accessing customer support through chat and email. Despite the potential for the app to cater to wholesale accounts with retail stores, the current execution falls short of expectations, prompting some users to seek alternative solutions.

Highlights

Lack of delivery on promised features
Performance issues
Difficulty in accessing customer support
Potential for wholesale accounts with retail stores
Seeking alternative solutions

Rating Breakdown

  • 5
    0% (0 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    100% (2 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (2)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Sept. 11, 2023

#Update# Unfortunately, they could not deliver on the product they were promising and it has not performed at all how expected. I hope in the future they work this out as we had a meeting about but until then we have taken all business elsewhere. #Update# We are currently in the process of working with the COO and Dev team to further progress this app for a wholesale manager on your store backend. There is the potential here to be a one-of-a-kind app that will be suitable for all wholesale accounts that also have a retail store via there Shopify storefront. Stay tuned, this could be ground braking for all big businesses.

Using app

3 months

Total reviews

11

Average rating

4.7

Developer Reply

Thank you for the feedback. We apologize, we have been restructuring our offering for our app and could not get back to you in a timely manner. We have reached back out to you to set up a meeting to discuss your issues with the app and will strive hard to see if we can cater to your needs. Please check your inbox for our meeting link to set up a time to meet and discuss. Thank you so much for your time!

2 / 5 Share

Nov. 23, 2022

Not the best of experiences as I couldn't get the app to work correctly. Tried to use the chat facility as they were online, but that closed down on me whilst waiting. Sent an email but heard nothing back, so deleted the app. Found something else.

Using app

About 3 hours

Total reviews

16

Average rating

2.7

Developer Reply

I'm sorry but your issue with changing your currency to UK pounds is out of our control and lives solely in your Shopify instance. We apologize for not responding within 24 hrs. Due to our time difference with England, we relayed the issue to our dev team and by the time they got back to me it had been over 24hrs. We have studied this case and have revised our practices. Thank you!

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more