Rating
3.3
feedback
6
chart
#10,599
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
17%
-
Less than a month
33%
-
Less than a year
50%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include the app's ability to help organize products quickly and easily, excellent customer service, and user-friendly interface for setting up a wholesale portal. On the other hand, negative feedback revolves around the app not delivering as promised, technical issues preventing proper functionality, and lack of responsiveness from customer support. There is potential for the app to cater to wholesale accounts with retail stores, but improvements are needed to address the current issues.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 11, 2023
#Update# Unfortunately, they could not deliver on the product they were promising and it has not performed at all how expected. I hope in the future they work this out as we had a meeting about but until then we have taken all business elsewhere. #Update# We are currently in the process of working with the COO and Dev team to further progress this app for a wholesale manager on your store backend. There is the potential here to be a one-of-a-kind app that will be suitable for all wholesale accounts that also have a retail store via there Shopify storefront. Stay tuned, this could be ground braking for all big businesses.
Thank you for the feedback. We apologize, we have been restructuring our offering for our app and could not get back to you in a timely manner. We have reached back out to you to set up a meeting to discuss your issues with the app and will strive hard to see if we can cater to your needs. Please check your inbox for our meeting link to set up a time to meet and discuss. Thank you so much for your time!
Feb. 22, 2023
Your app has helped me with organizing my products to my liking and making edits to my catalog has become super quick and easy. Also, amazing customer service!
Thank you for your valuable feedback! We value all of our customers and are open to hearing your opinions on our features and what we can do to make them better.
Nov. 23, 2022
Not the best of experiences as I couldn't get the app to work correctly. Tried to use the chat facility as they were online, but that closed down on me whilst waiting. Sent an email but heard nothing back, so deleted the app. Found something else.
I'm sorry but your issue with changing your currency to UK pounds is out of our control and lives solely in your Shopify instance. We apologize for not responding within 24 hrs. Due to our time difference with England, we relayed the issue to our dev team and by the time they got back to me it had been over 24hrs. We have studied this case and have revised our practices. Thank you!
Nov. 4, 2022
I use this wholesale app to help leverage my options on sales. It gives my wholesale customers first option to purchase before the products is listed for customer purchase on my website.
Really appreciate kind review. We want to be able to improve our app in any way to meet your needs so please feel free to reach out to us to voice any concerns or issues you may be having. Thank you!
Sept. 29, 2022
Grundsätzlich ne gute Idee. Aber ich komme nicht weiter, weil es den Free Plan nicht in einen Paid Plan umwandelt. Wenn das nicht klappt, bin ich ein wenig besorgt wie es weiter geht.
Hello! You go to the Settings Tab in the app and upgrade your Plan/Tier subscription from there. It will give you the choice of Wholesale or Wholesale Plus if you are on the free app currently. Please reach out if you have any further issues.
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