Rating

4.5

feedback

17

Reviews

chart

#2,018

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    6%
  • Less than a month
    41%
  • Less than a year
    41%
  • More than a year
    6%

Reviews Summary

The reviews for the Customs Buddy Shopify App are overwhelmingly positive, with users praising its ease of use, time-saving features, and excellent customer support. Many users appreciate how the app simplifies the process of creating commercial invoices for international shipments, saving them valuable time and effort. The automatic generation of invoices with accurate information, customization options, and seamless integration with Shopify are highlighted as key benefits. Users also commend the responsive and helpful support team, particularly mentioning Andrii for going above and beyond to address their specific needs and provide quick solutions to any issues.

Highlights

Ease of use and time-saving features
Excellent customer support
Automatic generation of accurate invoices
Customization options
Seamless integration with Shopify

Rating Breakdown

  • 5
    94% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    6% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 27, 2024

Works fine, we use it for commercial invoice for switzerland. The support was very good and they did some customaization for us which was done very fast and was very useful.

Store

NORLIVA

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

I love the recent updates on the app. Customs Buddy is now my go-to for generating commercial invoices for my international orders. I love how they now automatically display prices in local currencies with HS codes. It is super easy to invoices for all my orders at once and saves me a lot of time.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are so glad that our app helps you focus on meaningful things instead of filling in commercial invoices. Thank you for using the app!

2 / 5 Share

July 4, 2024

does not work if you are creating custom invoices. this function is not available in "drafts" where custom invoices are created.

Using app

31 minutes

Total reviews

1

Average rating

2.0

Developer Reply

Hi , Thanks for the feedback. We will be happy to get more details about the issue. Please get back to us, and we will see what we can do: [email protected] Best from Amsterdam, Andrii

5 / 5 Share

March 20, 2024

Excellent Support and User Friendly! Our online shop uses this app to convert invoices into commercial invoices so that we can ship internationally. The app works seamlessly with Shopify. It's so user-friendly. I almost can't believe it. I had an issue that required me to get in touch with their support team. I left it with Andrii and his team, and they fixed it within a very reasonable amount of time. I found the customer service to be incredibly responsive, and would recommend this app to any small or large company looking to simplify your process of creating commercial invoices. I can't recommend it enough!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

This app is solving a lot of problems for us, and the support I have had from Andrii around specific customisations we needed for our business was second to none.

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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