Rating

4.7

feedback

19

Reviews

chart

#532

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    5%
  • Less than a month
    37%
  • Less than a year
    42%
  • More than a year
    5%

Reviews Summary

The reviews for the Customs Buddy Shopify App are overwhelmingly positive, with users praising its ease of use, time-saving features, and excellent customer support. Many users appreciate how the app simplifies the process of generating commercial invoices for international orders, saving them significant time and effort. The automatic display of prices in local currencies with HS codes and the ability to create invoices for multiple orders at once are highlighted as valuable features. Additionally, users commend the responsiveness of the support team, noting quick responses and efficient resolution of any issues or customization requests.

Highlights

Ease of use and time-saving features
Excellent customer support
Automatic generation of commercial invoices
Responsive support team
Value for money

Rating Breakdown

  • 5
    95% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    5% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 29, 2025

Great app that makes my international order deliveries super easy. Support is super quick to respond as well.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

I love it! I started shipping to outside of the European Union not too long ago and Customs Buddy helps me LOADS because the first few commercial invoices I did was pretty much by hand lol. Whenever I mailed support the response was quick too! I definitely recommend this

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Works fine, we use it for commercial invoice for switzerland. The support was very good and they did some customaization for us which was done very fast and was very useful.

Store

NORLIVA

Using app

6 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Nov. 10, 2024

I love the recent updates on the app. Customs Buddy is now my go-to for generating commercial invoices for my international orders. I love how they now automatically display prices in local currencies with HS codes. It is super easy to invoices for all my orders at once and saves me a lot of time.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are so glad that our app helps you focus on meaningful things instead of filling in commercial invoices. Thank you for using the app!

2 / 5 Share

July 4, 2024

does not work if you are creating custom invoices. this function is not available in "drafts" where custom invoices are created.

Using app

31 minutes

Total reviews

1

Average rating

2.0

Developer Reply

Hi , Thanks for the feedback. We will be happy to get more details about the issue. Please get back to us, and we will see what we can do: support@electricborneocat.com Best from Amsterdam, Andrii

All reviews

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