Rating

4.7

feedback

21

Reviews

chart

#553

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    5%
  • Less than a month
    38%
  • Less than a year
    38%
  • More than a year
    5%

Reviews Summary

The reviews for the Customs Buddy Shopify App are overwhelmingly positive, with users praising its ability to simplify the process of creating commercial invoices for international orders. Customers appreciate the time-saving features, user-friendly interface, and quick responsiveness of the support team. The app is commended for automating the generation of commercial invoices, displaying prices in local currencies, and providing customization options to meet specific business needs. However, there are a few minor drawbacks mentioned, such as the inability to save a shipper as default and limitations in creating custom invoices in drafts.

Highlights

Time-saving features and automation of commercial invoice generation
User-friendly interface and customization options
Quick and responsive customer support
Limitations in creating custom invoices in drafts
Inability to save a shipper as default

Rating Breakdown

  • 5
    90% (19 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    5% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (21)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 2, 2025

As much as we hate paying duties this app saves the day and makes it a breeze!

Using app

--

Total reviews

2

Average rating

4.5

4 / 5 Share

May 27, 2025

very good App! I miss that i cannot save a shipper as default

Using app

5 days

Total reviews

4

Average rating

4.8

Developer Reply

Thanks for the feedback! We have updated the app, and now you can set the default shipper.

5 / 5 Share

Jan. 29, 2025

Great app that makes my international order deliveries super easy. Support is super quick to respond as well.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

I love it! I started shipping to outside of the European Union not too long ago and Customs Buddy helps me LOADS because the first few commercial invoices I did was pretty much by hand lol. Whenever I mailed support the response was quick too! I definitely recommend this

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 27, 2024

Works fine, we use it for commercial invoice for switzerland. The support was very good and they did some customaization for us which was done very fast and was very useful.

Store

NORLIVA

Using app

6 days

Total reviews

12

Average rating

4.3

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more