Customs Buddy for Shopify

Customs Buddy

Ease global trade with auto-generated invoices for customs

View on App Store

Rating

4.8

feedback

21

Reviews

chart

#496

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    5%
  • Less than a month
    38%
  • Less than a year
    43%
  • More than a year
    5%

Reviews Summary

The reviews for the Customs Buddy Shopify App are overwhelmingly positive, with users praising its ease of use, time-saving features, and excellent customer support. Many users appreciate how the app simplifies the process of creating commercial invoices for international orders, saving them valuable time and effort. The support team is highlighted for being responsive, helpful, and willing to make customizations to meet specific business needs. Users also mention the recent updates that have improved the functionality of the app, such as generating invoices in bulk and displaying prices in local currencies with HS codes. However, a few users mentioned limitations such as the inability to save a shipper as default and issues with creating custom invoices in drafts.

Highlights

Ease of use and time-saving features
Excellent customer support and responsiveness
Customization options and app updates
Limitations in functionality
Positive impact on streamlining international shipping processes

Rating Breakdown

  • 5
    90% (19 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    5% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (21)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2025

Great app, great team ! Always available and happy to provide you with a solution. Thanks a lot guys

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

As much as we hate paying duties this app saves the day and makes it a breeze!

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for all the great feature requests! Your feedback is exactly what we needed. Please never stop.

4 / 5 Share

May 27, 2025

very good App! I miss that i cannot save a shipper as default

Using app

5 days

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for the feedback! We have updated the app, and now you can set the default shipper. Update December 2025: We have further extended app settings to allow you to set your preferred location, even overriding an actual fulfillment location if needed, such as for privacy purposes.

5 / 5 Share

Jan. 29, 2025

Great app that makes my international order deliveries super easy. Support is super quick to respond as well.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

I love it! I started shipping to outside of the European Union not too long ago and Customs Buddy helps me LOADS because the first few commercial invoices I did was pretty much by hand lol. Whenever I mailed support the response was quick too! I definitely recommend this

Using app

4 months

Total reviews

3

Average rating

4.7

All reviews

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