All reviews

Rating Breakdown

  • 5
    94% (17 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    6% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2024

Works fine, we use it for commercial invoice for switzerland. The support was very good and they did some customaization for us which was done very fast and was very useful.

Store

NORLIVA

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

I love the recent updates on the app. Customs Buddy is now my go-to for generating commercial invoices for my international orders. I love how they now automatically display prices in local currencies with HS codes. It is super easy to invoices for all my orders at once and saves me a lot of time.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are so glad that our app helps you focus on meaningful things instead of filling in commercial invoices. Thank you for using the app!

5 / 5 Share

Nov. 5, 2024

The reason I have used this app is because my Shopify webstore is not fully integrated with my 3PL centre, and therefore they need a customs invoice for each international shipment.

Using app

22 days

Total reviews

6

Average rating

5.0

Developer Reply

Merci, Prela! We are truly glad to hear that. I hope one day the whole international shipping process will be easier. Until then we are here to help you.

5 / 5 Share

March 20, 2024

Excellent Support and User Friendly! Our online shop uses this app to convert invoices into commercial invoices so that we can ship internationally. The app works seamlessly with Shopify. It's so user-friendly. I almost can't believe it. I had an issue that required me to get in touch with their support team. I left it with Andrii and his team, and they fixed it within a very reasonable amount of time. I found the customer service to be incredibly responsive, and would recommend this app to any small or large company looking to simplify your process of creating commercial invoices. I can't recommend it enough!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

This app is solving a lot of problems for us, and the support I have had from Andrii around specific customisations we needed for our business was second to none.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

Very simple and straightforward to use. We often have to send orders to customers overseas and this wonderful app saves a lot of time otherwise spent filling out paperwork. Also the technical support is par excellence, if ever there is any kind of issue with the app it is sorted ultra-fast. Can't recommend highly enough!

Store

ORRO

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Easy to use app. Creates customs invoices (commercial invoice) with two clicks. The customs invoice displays exactly the information they need to display and has worked well through customs in multiple countries. The reason I have used this app is because my Shopify webstore is not fully integrated with my 3PL centre, and therefore they need a customs invoice for each international shipment. Problem was solved very quickly with this app. Also support answered my queries extremely quickly. Recommended

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2022

I use this app on both my wholesale and retail stores, and it is perfect. No frills, no ads, just an easy to use commercial invoice creator. Great app! 10/10

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, we are glad our app helps you run your business! We will try to make it even better. Cheers!

5 / 5 Share

April 12, 2022

Customs Buddy is EXACTLY what we were looking for. Our shop has multiple international shipments per week and the shippers require info that was not printing by default on the Shopify Commercial Invoice. Along came Customs Buddy and we no longer have to manually edit the PDF and add this info each time. We can setup our tax id, contact info, etc. one time and never have to enter it again. What a time saver! Even better, their customer support is OUTSTANDING! We noticed that something we entered was not printing and within a few hours they corrected the bug and released a new version. I've been in IT for over 30 years and it can take months to get something fixed (if at all) and this was more than I expected. Bravo!!

Using app

6 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 16, 2022

As a clothing brand based in Indonesia and distributing to customers located worldwide, we require a commercial invoice for nearly all customer orders. Historically we had been creating a commercial invoice for each order in Excel using our shipping partner’s template, manually transcribing each customer’s order details from Shopify. Obviously, this process was time consuming, prone to user error, and simply not a sustainable process as our business grew. Enter Customs Buddy – the perfect application that meets all of our needs by automatically generating a commercial invoice for each customer order with one click. We required a few minor adjustments to accommodate the unique requirements for distributing out of Indonesia and Andrii (the lead developer) was an absolute pleasure to work with. I’ve never dealt with a more responsive and attentive Shopify development team – Andrii went out of his way to make sure the app was configured for our unique needs. Additionally, his team just released a new set of features that better display address details on the commercial invoice! If you are a store shipping product to customers overseas and need to create a commercial invoice, look no further than Customs Buddy. It’s made our operations so much more streamlined and with a pricing model that is consumption based ($0.10 per commercial invoice) we only pay for the value of the app we realize.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

This app is amazing and the customer service too. Andrii went above and beyond to make some custom changes for us so that we had everything we needed. The invoice is perfect for customs clearance now. I recommend! Thank you so much once again :)

Using app

6 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 3, 2021

This app works great. Team is very responsive and they do their best to accommodate your needs. I highly recommend!

Store

Neuvana

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

Forms work great, effortless setup. Saves us time from having to input missing order details like the order number and recipient contact information. Amazing customer service and responsiveness. Five Stars!

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

This is a great app. Creates commercial invoices with ease and with the latest update will generate invoices in bulk too. Easy to set up and configure. App developers are very communicative too. Highly recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! Your input was crucial for the bulk invoice generation feature. We wish you great sales.

5 / 5 Share

Aug. 4, 2021

This app has completely solved my problems with printing out commercial invoices. Highly recommendable.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for your review! We are really happy that Customs Buddy helps you to run your business!

5 / 5 Share

July 7, 2021

A Quick cheap and simple commercial invoice with a clear layout taking the stress out of international shipping. Andrii is super helpful and fast to answer any emails, they even made several changes after our request. Amazing!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 2, 2021

Our company is a EU-country and we need always to do to Commercial Invoice to all countries outside EU. This is extremely time-consuming for us, especially when we are sending out hundreds of products and all have different HS-codes and weight and origin of country. With this APP, it literally make the Commercial Invoice for us automatically, without even lifting a finger. Usually making a commercial invoice for a shipment can take from 10 to 30 minutes to us to make manually. With this app, it takes us less than 2 seconds. Highly recommend. And the support is superb aswell! LOVE IT.

Store

Askari

Using app

1 day

Total reviews

21

Average rating

4.7