Customs Buddy for Shopify

Customs Buddy

Generate commercial invoice for Shopify

View on App Store

Rating

4.3

feedback

15

Reviews

chart

#1,975

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    7%
  • Less than a month
    40%
  • Less than a year
    47%
  • More than a year
    0%

Reviews Summary

The reviews for the Customs Buddy Shopify App are overwhelmingly positive, with users praising its ease of use, time-saving capabilities, and excellent customer support. Many users highlighted how the app simplified the process of creating commercial invoices for international shipments, saving them significant time and effort. The support team, led by Andrii, was commended for being responsive, helpful, and willing to make custom changes to meet users' specific needs. Users also appreciated the seamless integration with Shopify and the app's ability to generate accurate and detailed commercial invoices.

Highlights

Ease of use and time-saving capabilities
Excellent customer support
Seamless integration with Shopify
Accurate and detailed commercial invoices
Customizable features and responsive support team

Rating Breakdown

  • 5
    93% (14 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    7% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

July 4, 2024

does not work if you are creating custom invoices. this function is not available in "drafts" where custom invoices are created.

Using app

31 minutes

Total reviews

1

Average rating

2.0

Developer Reply

Hi , Thanks for the feedback. We will be happy to get more details about the issue. Please get back to us, and we will see what we can do: [email protected] Best from Amsterdam, Andrii

5 / 5 Share

March 20, 2024

Excellent Support and User Friendly! Our online shop uses this app to convert invoices into commercial invoices so that we can ship internationally. The app works seamlessly with Shopify. It's so user-friendly. I almost can't believe it. I had an issue that required me to get in touch with their support team. I left it with Andrii and his team, and they fixed it within a very reasonable amount of time. I found the customer service to be incredibly responsive, and would recommend this app to any small or large company looking to simplify your process of creating commercial invoices. I can't recommend it enough!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

This app is solving a lot of problems for us, and the support I have had from Andrii around specific customisations we needed for our business was second to none.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

Very simple and straightforward to use. We often have to send orders to customers overseas and this wonderful app saves a lot of time otherwise spent filling out paperwork. Also the technical support is par excellence, if ever there is any kind of issue with the app it is sorted ultra-fast. Can't recommend highly enough!

Store

ORRO

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Easy to use app. Creates customs invoices (commercial invoice) with two clicks. The customs invoice displays exactly the information they need to display and has worked well through customs in multiple countries. The reason I have used this app is because my Shopify webstore is not fully integrated with my 3PL centre, and therefore they need a customs invoice for each international shipment. Problem was solved very quickly with this app. Also support answered my queries extremely quickly. Recommended

Using app

6 months

Total reviews

2

Average rating

5.0

All reviews

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