Customs Buddy for Shopify

Customs Buddy

Ease global trade with auto-generated invoices for customs
View on App Store
Customs Buddy
Rating
4.9
Feedback
23
Reviews
Chart
#1,894
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive. Users consistently praise the app for making commercial invoice creation and international shipping paperwork fast, simple, and reliable, often describing it as a major time saver that works well out of the box. Many merchants also highlight useful recent updates such as bulk invoice generation, local currency display, HS codes, and improved address details, which make the app even more practical for cross-border commerce. Support is a major strength throughout the reviews: customers repeatedly mention quick responses, helpful developers, and willingness to make custom changes or fix bugs rapidly. The main negative feedback is limited but important. One reviewer noted that the app does not work for custom invoices created in drafts, and another mentioned the lack of an option to save a shipper as the default. Aside from these feature gaps, the overall sentiment is that the app is dependable, easy to configure, and especially valuable for merchants who regularly ship internationally and need a streamlined customs invoice solution.

Time spent using app
How long merchants keep the app installed.
Less than an hour 9%
Less than a day 4%
Less than a month 39%
Less than a year 39%
More than a year 9%
All reviews
5 / 5 Share
April 21, 2026

Great app that works out of the box, but also superb support from the delevopers for extra needed customization.

Store Using app Total reviews Average rating
ubr.no Over 1 year 1 5.0
5 / 5 Share
Dec. 18, 2025

Great app, great team ! Always available and happy to provide you with a solution. Thanks a lot guys

Store Using app Total reviews Average rating
Justine Clenquet 7 months 1 5.0
5 / 5 Share
Sept. 2, 2025

As much as we hate paying duties this app saves the day and makes it a breeze!

Store Using app Total reviews Average rating
BARRIERBOSS™ USA 3 months 2 4.5
Developer Reply

Thank you for all the great feature requests! Your feedback is exactly what we needed. Please never stop.

4 / 5 Share
May 27, 2025

very good App! I miss that i cannot save a shipper as default

Store Using app Total reviews Average rating
wellmaxx-swiss 5 days 5 4.8
Developer Reply

Thanks for the feedback! We have updated the app, and now you can set the default shipper. Update December 2025: We have further extended app settings to allow you to set your preferred location, even overriding an actual fulfillment location if needed, such as for privacy purposes.

5 / 5 Share
Jan. 29, 2025

Great app that makes my international order deliveries super easy. Support is super quick to respond as well.

Store Using app Total reviews Average rating
theBread.code(); 11 months 1 5.0

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