Rating

4.6

feedback

20

Reviews

chart

#492

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    5%
  • Less than a month
    35%
  • Less than a year
    40%
  • More than a year
    5%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising its ease of use, time-saving features, and excellent customer support. Many users appreciate how the app simplifies the process of creating commercial invoices for international orders, saving them significant time and effort. The support team is highlighted for being responsive, helpful, and willing to make customizations to meet specific business needs. Users also mention the recent updates that have improved the functionality of the app, such as automatic display of prices in local currencies and the ability to generate invoices in bulk. However, there are a few users who mention limitations, such as the inability to save a shipper as default and issues with creating custom invoices in drafts.

Highlights

Ease of use and time-saving features
Excellent customer support
Customization options
Recent updates and improved functionality
Limitations mentioned by some users

Rating Breakdown

  • 5
    90% (18 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    5% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

May 27, 2025

very good App! I miss that i cannot save a shipper as default

Using app

--

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the feedback! We have updated the app, and now you can set the default shipper.

5 / 5 Share

Jan. 29, 2025

Great app that makes my international order deliveries super easy. Support is super quick to respond as well.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

I love it! I started shipping to outside of the European Union not too long ago and Customs Buddy helps me LOADS because the first few commercial invoices I did was pretty much by hand lol. Whenever I mailed support the response was quick too! I definitely recommend this

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Works fine, we use it for commercial invoice for switzerland. The support was very good and they did some customaization for us which was done very fast and was very useful.

Store

NORLIVA

Using app

6 days

Total reviews

10

Average rating

4.6

5 / 5 Share

Nov. 10, 2024

I love the recent updates on the app. Customs Buddy is now my go-to for generating commercial invoices for my international orders. I love how they now automatically display prices in local currencies with HS codes. It is super easy to invoices for all my orders at once and saves me a lot of time.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are so glad that our app helps you focus on meaningful things instead of filling in commercial invoices. Thank you for using the app!

All reviews

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