Rating

4.8

feedback

22

Reviews

chart

#4,551

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    14%
  • Less than a month
    50%
  • Less than a year
    32%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and fast support provided by the team. Many users appreciate the ease of navigation within the app and the quick resolution of any issues they encounter. The developers are commended for their active involvement, regular updates, and willingness to assist with customizations. Users also highlight the app's potential for creating online communities, protecting digital products, and offering features similar to popular platforms like Facebook and Reddit. However, there are some concerns raised about the app being relatively new and having minor glitches, lack of notifications, and a mobile app. Despite these issues, users are optimistic about the app's future and excited about upcoming updates.

Highlights

Excellent customer service and fast support
Ease of navigation and quick issue resolution
Active developers and regular updates
Potential for creating online communities and protecting digital products
Minor glitches and lack of notifications

Rating Breakdown

  • 5
    95% (21 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    5% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 29, 2024

Haven't had chance to get the app up and running yet but so far I like it and I must say the customer service is amazing! They were really helpful and kind by helping me out with a request.

Using app

--

Total reviews

22

Average rating

4.6

5 / 5 Share

July 22, 2024

Clean, works very well and above all: Amazing and fast support!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2024

The Mega Community Team is very timely and thorough in their responses. Whether from their direct support team or developers, multiple issues have been resolved. As I build my platform to host my communities, so far I have needed assistance with changes in fonts, themes, integrations, navigation's, etc. The issues have been resolved and I am excited to keep building on the platform.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

This community app is by far the best one I've installed onto my Shopify store. The backend is very easy to navigate and the support team is phenomenal when it comes to problems and even future feature requests. I look forward to all of the updates they have planned in the future!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 8, 2024

Very helpful and quick to solve any issues!

Using app

4 months

Total reviews

1

Average rating

5.0

All reviews

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