Rating

4.8

feedback

23

Reviews

chart

#4,451

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    9%
  • Less than a month
    52%
  • Less than a year
    35%
  • More than a year
    0%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. The most highlighted aspects include the excellent customer service, quick response times, and helpful support team. Users appreciate the ease of use, regular updates, and the app's potential for creating online communities. The developers are praised for their responsiveness to feature requests and customizations. However, there are some concerns mentioned, such as initial issues with error messages, lack of notifications and a mobile app, and the need for more comprehensive documentation. Overall, the app is seen as a valuable tool for building and managing online communities with room for improvement in certain areas.

Highlights

Excellent customer service and quick response times
Ease of use and potential for creating online communities
Regular updates and responsive developers
Concerns about initial issues and lack of notifications
Room for improvement in documentation and feature set

Rating Breakdown

  • 5
    96% (22 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 28, 2024

I liked quickly answer.

Store

Ditto

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2024

Haven't had chance to get the app up and running yet but so far I like it and I must say the customer service is amazing! They were really helpful and kind by helping me out with a request.

Using app

13 days

Total reviews

22

Average rating

4.6

5 / 5 Share

July 22, 2024

Clean, works very well and above all: Amazing and fast support!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2024

The Mega Community Team is very timely and thorough in their responses. Whether from their direct support team or developers, multiple issues have been resolved. As I build my platform to host my communities, so far I have needed assistance with changes in fonts, themes, integrations, navigation's, etc. The issues have been resolved and I am excited to keep building on the platform.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

This community app is by far the best one I've installed onto my Shopify store. The backend is very easy to navigate and the support team is phenomenal when it comes to problems and even future feature requests. I look forward to all of the updates they have planned in the future!

Using app

About 2 months

Total reviews

5

Average rating

5.0

All reviews

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