Mega Community
Mega Community app for Shopify
Rating
4.7
feedback
18
chart
#4,183
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May 18, 2024
I really wanted to like this app. It's a great idea. But out of the gate I had issues with error messages for simple things like changing the title of your community. There is no FAQ, so every time you have a question about anything you have to email support. But they do answer in a very timely manner. There are so many little issues. They don't have notifications (a dealbreaker for a lot of my customers) or a mobile app. There is no way that I can see to add a new topic. The banners glitch (like Twitter) so you have to figure out a proper size on your own (their recommendation is great for mobile but terrible for desktop). On and on and on. I feel like this is a very new app that might do better as time goes on. However, I need something that is finished, particularly if I'm going to be paying for it.
Hi Patricia, Thank you so much for taking the time to share your feedback — we truly appreciate your honesty and detailed review. We’re sorry to hear that your experience with the app didn’t meet your expectations. You're absolutely right — Community was still in its early stages, and while we’re excited about the possibilities it offers, we understand that some features and polish are still missing. Your input is incredibly valuable and was addressed by our development team. If you have a minute to give our app another try and check on improvements we released - it will be great! Thanks again for trying Community and sharing your thoughts — they truly help us build a better product. Warm regards, Anton Community App Team