Mega Community
Mega Community app for Shopify
Rating
4.8
feedback
24
chart
#4,133
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
25%
-
Less than a month
54%
-
Less than a year
17%
-
More than a year
0%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its quick and helpful customer service, ease of use, regular updates, and customizable features. Users appreciate the active developers who are responsive to requests and issues. The app is described as user-friendly, with a clean interface that makes it easy to navigate. Many users highlight the app's potential for creating online communities and forums, as well as its ability to protect digital products and offer paid access. However, there are some concerns raised by a few users regarding initial issues with error messages, lack of FAQ, notifications, mobile app, and certain functionalities like adding new topics and banner sizing. Despite these drawbacks, the majority of users are satisfied with the app's performance and support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 24, 2025
The issues are not major, but the frequent display glitches are a bit concerning. That said, the support team is always quick to respond, which I truly appreciate! I run a fan club, and the community features have become an essential part of the fan experience. They help strengthen the bond between fans and boost overall activity within the community. I'm truly grateful for that.
July 29, 2024
Haven't had chance to get the app up and running yet but so far I like it and I must say the customer service is amazing! They were really helpful and kind by helping me out with a request.
July 15, 2024
The Mega Community Team is very timely and thorough in their responses. Whether from their direct support team or developers, multiple issues have been resolved. As I build my platform to host my communities, so far I have needed assistance with changes in fonts, themes, integrations, navigation's, etc. The issues have been resolved and I am excited to keep building on the platform.
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