Complaint Guru
Complaint Desk: Streamlined Customer Support for Shopify
Rating
5.0
feedback
3
chart
#4,693
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
67%
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Less than a day
0%
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Less than a month
0%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The app has received glowing reviews from users, with a consistent 5-star rating. Users appreciate the transformation it brings to complaint management, moving from Google Sheets to a dedicated page for submissions and tracking. The user-friendly interface, instant updates, and prioritization features have streamlined the complaint resolution process, leading to better customer satisfaction. Additionally, users find it easy to compile and manage all customer complaints in one centralized location, simplifying the overall management process.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 6, 2024
I’ve been searching for this kind of app on Shopify for a long time! This complaint management system has transformed how we handle customer issues previously in Google Sheet. The dedicated page for submissions of complaint and tracking is so user-friendly, and it streamlines our entire process. Instant updates and prioritization features make it easy to resolve complaints quickly. A must have for any store for better customer satisfaction!!!
Thank you for your feedback! We're glad our complaint management system has made handling customer issues easier and more efficient for you. We appreciate your support!
Oct. 3, 2024
The app is easy to use and we were able to compile all the customer complaints in a single place. Easy to manage customer complaints in one place.
Thank you for your review! We're glad to hear the app has made managing customer complaints easier by keeping everything in one place. We appreciate your support!
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