Complaint Guru for Shopify

Complaint Guru

Enhance customer support with realtime complaint management.

View on App Store

Rating

2.3

feedback

2

Reviews

chart

#8,426

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    50%
  • Less than a day
    50%
  • Less than a month
    0%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

Complaint Guru is designed to enhance customer support by providing a dedicated complaint page for tracking, prioritizing, and resolving customer issues in real time. Customers can easily submit complaints and receive timely updates, improving trust and satisfaction. However, there are not enough reviews to analyze right now.

Rating Breakdown

  • 5
    50% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    50% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (2)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

April 23, 2026

It looked promising up front but its very limited and not designed well. You can't edit the appearance of anything so it wont fit your style of website. Its also clunky, simple things like it asks for Order Number OR email, but if you put your email, it requires order number. I uninstalled after the free trial period unfortunately. I was really hoping this would be my solution for tracking open customer complaints

Using app

About 1 hour

Total reviews

1

Average rating

2.0

5 / 5 Share

Oct. 3, 2024

The app is easy to use and we were able to compile all the customer complaints in a single place. Easy to manage customer complaints in one place.

Store

Elva

Using app

15 minutes

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to hear the app has made managing customer complaints easier by keeping everything in one place. We appreciate your support!

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more