Complaint Guru
The reviews for the Shopify App are mixed, with one user giving it a low rating due to limitations in customization and clunky design. The user found it difficult to edit the appearance and encountered issues with inputting order numbers or emails. Despite initial promise, they uninstalled the app after the free trial. On the other hand, a user gave a high rating praising the app for its ease of use and the ability to compile and manage customer complaints efficiently.
Review RSS feed
It looked promising up front but its very limited and not designed well. You can't edit the appearance of anything so it wont fit your style of website. Its also clunky, simple things like it asks for Order Number OR email, but if you put your email, it requires order number. I uninstalled after the free trial period unfortunately. I was really hoping this would be my solution for tracking open customer complaints
The app is easy to use and we were able to compile all the customer complaints in a single place. Easy to manage customer complaints in one place.
Thank you for your review! We're glad to hear the app has made managing customer complaints easier by keeping everything in one place. We appreciate your support!
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