NASP Connected Inventory
The reviews for this Shopify App are quite mixed, with some users praising its functionality and customer support, while others express frustration with inventory discrepancies and technical issues. Positive themes include easy setup, helpful customer service, and efficient inventory tracking. Users appreciate the app's ability to create bundles, sync inventory across multiple items, and provide solutions for managing complex inventory scenarios. However, negative themes revolve around the app's instability, lack of response from support, and issues with inventory accuracy. Some users have experienced inventory discrepancies, crashes during high sales periods, and difficulties in setting up the app.
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I'm experiencing an issue with the Connected Inventory app. I have always used Smart Groups to manage my inventory, but since today the "Edit Inventory" button has stopped working. When I click on it, absolutely nothing happens, no window opens, no error message appears, and I'm unable to edit the inventory. At the moment, I urgently need to update the stock levels of my items, but this issue is preventing me from doing so. Could you please help me resolve this as soon as possible? Thank you in advance for your support. Kind regards, John
Whenever you couple inventory with each other, and something gets sold, the app messes up the whole supply into minus. This has happened multiple times with multiple different items by the way! Wouldn't really recommend this ap
we’re really sorry to hear about the trouble you faced with inventory syncing. To help us investigate, could you please share more details with our support team about the affected products or orders? Your input will help us resolve the issue faster and improve the app for you.
The new app update is very unorganized, no way to filer products by name or date added for easy duplication, every time you type something in and then go back it goes all the way back to the home screen instead of on the title you needed. small updates need done to the old interface it worked better.
Ability to create bundles manually or the SKU very good, we have hundreds of bundles configured. Lacking features for making creating, maintenance and reporting easier. You CANNOT: copy a bundle to reduce rekeying, searching for products that are part of a bundle, reporting on bundles against active products in shopify. All the things you really need to manage a large collection of bundles to avoid costly mistakes with selling and maintaining inventory. There has been no new features in years. This app has fallen way behind what is expected from a paid bundle app.
We truly appreciate your feedback and understand the challenges you've highlighted regarding manual bundle creation. We're currently reviewing our roadmap and are prioritizing key improvements to better support merchants managing large volumes of bundles.
This is one of those types of apps that simply has to work properly; otherwise, there is a huge financial risk if the inventory is incorrect, as well as a significant amount of work required to fix any resulting issues. Unfortunately, this particular app does not meet that standard. It stops working randomly, and the consequence is that you cannot run a reliable business on such an unstable technical solution.
I understand your concern, and I agree that stability is essential for an app of this nature. Could you provide more specific details about the issues you've encountered? This information would be helpful in exploring potential solutions or alternatives.
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