NASP Connected Inventory
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the ease of creating bundled products, helpful customer service, and the ability to sync inventory across multiple items. Users appreciate the simplicity of the app and the quick responses from the support team. However, negative aspects mentioned in the reviews include issues with inventory accuracy, lack of response from customer support, and occasional app crashes during high order volumes. Some users experienced challenges with the app not recording bundle purchases correctly and causing inventory discrepancies.
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Whenever you couple inventory with each other, and something gets sold, the app messes up the whole supply into minus. This has happened multiple times with multiple different items by the way! Wouldn't really recommend this ap
we’re really sorry to hear about the trouble you faced with inventory syncing. To help us investigate, could you please share more details with our support team about the affected products or orders? Your input will help us resolve the issue faster and improve the app for you.
The new app update is very unorganized, no way to filer products by name or date added for easy duplication, every time you type something in and then go back it goes all the way back to the home screen instead of on the title you needed. small updates need done to the old interface it worked better.
Ability to create bundles manually or the SKU very good, we have hundreds of bundles configured. Lacking features for making creating, maintenance and reporting easier. You CANNOT: copy a bundle to reduce rekeying, searching for products that are part of a bundle, reporting on bundles against active products in shopify. All the things you really need to manage a large collection of bundles to avoid costly mistakes with selling and maintaining inventory. There has been no new features in years. This app has fallen way behind what is expected from a paid bundle app.
We truly appreciate your feedback and understand the challenges you've highlighted regarding manual bundle creation. We're currently reviewing our roadmap and are prioritizing key improvements to better support merchants managing large volumes of bundles.
This is one of those types of apps that simply has to work properly; otherwise, there is a huge financial risk if the inventory is incorrect, as well as a significant amount of work required to fix any resulting issues. Unfortunately, this particular app does not meet that standard. It stops working randomly, and the consequence is that you cannot run a reliable business on such an unstable technical solution.
I understand your concern, and I agree that stability is essential for an app of this nature. Could you provide more specific details about the issues you've encountered? This information would be helpful in exploring potential solutions or alternatives.
The app rarely works properly, costs a fortune and getting help and support is a nightmare. I wish I could avoid using it but there is no-one else offering this service and it's essential to my business.
Thank you for your review. We sincerely apologize for the inventory issue you encountered. I’ve reached out via email to gather more details and explain when overselling may occur. We truly appreciate your feedback, and I’d be happy to place a test order to demonstrate the process for you.
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