NASP Connected Inventory
The reviews for this Shopify App are quite mixed, with some users praising its functionality and customer support, while others have faced issues with inventory management and app stability. Positive aspects highlighted include the ease of creating bundled products, helpful customer service, and the app's ability to sync inventory across multiple items. On the other hand, negative feedback revolves around inventory discrepancies, app crashes during high order volumes, and unresponsive customer support in some cases. Users have also mentioned the need for improvements in filtering options, interface organization, and new features to enhance inventory management.
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I had a problem that was resolved in less than 24 hours. Thank you so much for your help!!! Amazing app!
We are truly sorry for the disruption this caused your business. We want to let you know that this issue is now fully resolved.
Whenever you couple inventory with each other, and something gets sold, the app messes up the whole supply into minus. This has happened multiple times with multiple different items by the way! Wouldn't really recommend this ap
we’re really sorry to hear about the trouble you faced with inventory syncing. To help us investigate, could you please share more details with our support team about the affected products or orders? Your input will help us resolve the issue faster and improve the app for you.
The new app update is very unorganized, no way to filer products by name or date added for easy duplication, every time you type something in and then go back it goes all the way back to the home screen instead of on the title you needed. small updates need done to the old interface it worked better.
Ability to create bundles manually or the SKU very good, we have hundreds of bundles configured. Lacking features for making creating, maintenance and reporting easier. You CANNOT: copy a bundle to reduce rekeying, searching for products that are part of a bundle, reporting on bundles against active products in shopify. All the things you really need to manage a large collection of bundles to avoid costly mistakes with selling and maintaining inventory. There has been no new features in years. This app has fallen way behind what is expected from a paid bundle app.
We truly appreciate your feedback and understand the challenges you've highlighted regarding manual bundle creation. We're currently reviewing our roadmap and are prioritizing key improvements to better support merchants managing large volumes of bundles.
This is one of those types of apps that simply has to work properly; otherwise, there is a huge financial risk if the inventory is incorrect, as well as a significant amount of work required to fix any resulting issues. Unfortunately, this particular app does not meet that standard. It stops working randomly, and the consequence is that you cannot run a reliable business on such an unstable technical solution.
I understand your concern, and I agree that stability is essential for an app of this nature. Could you provide more specific details about the issues you've encountered? This information would be helpful in exploring potential solutions or alternatives.
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