All reviews

Rating Breakdown

  • 5
    71% (40 ratings)
  • 4
    7% (4 ratings)
  • 3
    4% (2 ratings)
  • 2
    4% (2 ratings)
  • 1
    14% (8 ratings)

Reviews with Text

  • 100% (56)
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1 / 5 Share

Aug. 31, 2025

Whenever you couple inventory with each other, and something gets sold, the app messes up the whole supply into minus. This has happened multiple times with multiple different items by the way! Wouldn't really recommend this ap

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

we’re really sorry to hear about the trouble you faced with inventory syncing. To help us investigate, could you please share more details with our support team about the affected products or orders? Your input will help us resolve the issue faster and improve the app for you.

1 / 5 Share

March 19, 2025

This is one of those types of apps that simply has to work properly; otherwise, there is a huge financial risk if the inventory is incorrect, as well as a significant amount of work required to fix any resulting issues. Unfortunately, this particular app does not meet that standard. It stops working randomly, and the consequence is that you cannot run a reliable business on such an unstable technical solution.

Using app

About 1 year

Total reviews

4

Average rating

4.0

Developer Reply

I understand your concern, and I agree that stability is essential for an app of this nature. Could you provide more specific details about the issues you've encountered? This information would be helpful in exploring potential solutions or alternatives.

1 / 5 Share

March 13, 2025

The app rarely works properly, costs a fortune and getting help and support is a nightmare. I wish I could avoid using it but there is no-one else offering this service and it's essential to my business.

Using app

Over 3 years

Total reviews

2

Average rating

2.5

Developer Reply

Thank you for your review. We sincerely apologize for the inventory issue you encountered. I’ve reached out via email to gather more details and explain when overselling may occur. We truly appreciate your feedback, and I’d be happy to place a test order to demonstrate the process for you.

1 / 5 Share

Feb. 17, 2025

the app stopped working properly and ruined out inventory count on tons of products. Extremely time consuming and wasteful when the basic feature of different SKUs start being seen as one on a listing.

Store

NOCTEX

Using app

About 2 years

Total reviews

7

Average rating

2.9

Developer Reply

Thank you for your review. We're very sorry to hear about the inventory issue you experienced. I’ve reached out via email to gather more details. Based on our initial review of the live site, we haven’t detected any issues, but we truly appreciate any additional information you can share to help us resolve this as quickly as possible.

1 / 5 Share

April 27, 2022

Don't expect to get any useful customer support. Good thing i didn't wait for the trial period to end and uninstalled.

Using app

2 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 22, 2021

I've wanted to like this app as it was an economical way for us to manage inventory shared across several of our gifts, but it keeps changing inventory levels in shop, resulting in several of our products being marked OOS when they really aren't. Even after I change the inventory back to the correct numbers in Shopify, it pulls them out again. It's a never-ending tug-of-war and I'm having to constantly manage and watch our product levels. I'm hopeful support can help, but haven't heard back from them. We tried this app once before and the same thing happened. I had hoped it was a fluke, but perhaps not.

Using app

6 months

Total reviews

5

Average rating

3.2

Developer Reply

Thank you for your review. The problem you're having can be solved by reading how the inventory calculation works as described in this document. https://www.notion.so/inscoder/More-FAQs-d90053e5ac194b9999d748b59db8dd1a#9bca6585b4144e9aac3a50b3e7c5b016

1 / 5 Share

Dec. 29, 2020

This did not work on the inventory I added the bundles and followed the steps for the connection with the inventory, but It never recorded the bundle purchases in to the products inventory, I deleted the plugin.

Using app

15 days

Total reviews

2

Average rating

1.0

Developer Reply

Thank you for your review. I'm sorry to hear about your experience. The problem you're experiencing can be solved by following the steps in the Bundle Setup document: https://www.notion.so/inscoder/Create-an-Inventory-Group-911436ad5b4c4defb3873b7bc5badffb

1 / 5 Share

Dec. 3, 2019

Wonderful idea in theory but a disaster in practice as it crashes if “too many” orders go through - and they won’t tell you how many orders is too many! As a result we had a Black Friday disaster where the app stopped working and was therefore overselling our inventory. My staff had to spend hours manually re-setting our store on the busiest day of the year. Avoid this app!

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your review. The inventory sync on Black Friday is a slower than other days but eventually all orders gets sync'ed properly for all stores. Our goal for next year's BFCM is to let the sync as fast as normal days. Specific to your store, 3 months prior to Black Friday on 29 Aug, we've already recommended your team against using our app after we carefully evaluating your business requirement. We had suggested a different software in Aug that would fit your store better. Hope the recommendation can help you somehow. Thanks for your suggestion and have been with us for a few months.