Phone Call & AI Voice ‑ CONSIO
AI IVR, AI Voice Agents & phone calls for ecommerce
Rating
4.8
feedback
29
chart
#3,297
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
3%
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Less than a year
86%
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More than a year
0%
Reviews Summary
Consio.ai has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify stores. Users praise the app for its speed, ease of use, and effectiveness in outbound calling, inbound calling, and SMS. The platform seamlessly integrates with Shopify, Gorgias, and Klaviyo, providing clear attribution for sales and helping recover abandoned carts. Customers appreciate the excellent support from the Consio team, who are responsive, knowledgeable, and proactive in delivering new features. Consio is described as a game-changer for customer experience, revenue recovery, and increasing customer lifetime value. The app is highly recommended for businesses looking to scale, boost conversions, and streamline operations.
Highlights
Review RSS Feed
All reviews
March 13, 2026
***trying to scam people, read their reply, you will get to know about them, they only said they can refund 30 dollar in chat even i have screen shot, they only agreed to do with indian number...... not replying in chat also.... Do not use this app. It feels like a complete scam. There is no proper trial period, and they ask you to pay for the subscription first. Only after payment do they inform you that the service is not even supported in many countries, including India. Their support team has very little knowledge and cannot provide proper assistance. I wasted 5 days going back and forth with them trying to make it work. Eventually, their own support team agreed that the app is not supported and said they would process a refund. However, I am still waiting for the refund. Extremely disappointing experience. I strongly recommend avoiding this app.
Hi, we told you from the first moment that our APP doesn't work with indian phone numbers, and you asked for a 1-800 toll-free number, which we provided you but after the fact you said that this number needed to be indian, which as we told you we couldn't do. Then you sent us a custom payment link to receive money from us outside of the shopify platform in some kind of extorsion. No thank you
Jan. 20, 2026
We tested another calling platform before Consio.ai, but it didn’t come close on speed or ease of use for outbound calling. Now that Consio also includes inbound calling and SMS, it feels like a complete solution. I’d recommend it to anyone looking to scale, and their support has been excellent.
Dec. 17, 2025
Great experience with Consio. Setup was quick and easy and the team’s communication has been excellent throughout. The abandonment calls deliver strong revenue recovery and easily pay for themselves, and the AI agent is by far the best I’ve come across so far. On top of that the team is friendly, responsive, knowledgeable and ships new features at an impressive pace.
Dec. 8, 2025
Consio AI has been a game-changer for our customer experience. The platform streamlines our phone operations seamlessly and integrates beautifully! Making everything feel connected and effortless. Their team is incredibly responsive and supportive every step of the way. Highly recommend to any brand looking to elevate both efficiency and customer satisfaction!
Dec. 5, 2025
Consio has built a fantastic outbound sales system for shopify. Day 1 we had their phone platform patched into Shopify, Gorgias, and Klaviyo with one of their sourced sales agents. We started seeing sales come in on Day 2 with very clear attribution. High recommend. You are leaving money on the table as a shopify store if you are not using Consio.
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