Phone Call & AI Voice ‑ CONSIO
All reviews
We use Consio to handle abandon carts, checkouts as well as to touch base with existing customers to make sure everything is going okay with their products. We sometimes have them share offers and other times its just a courtesy call. The team are very receptive to feedback and the platform is very robust. We are happy to partner with Consio
Everything in ecommerce had become email, SMS, chat bots. Consio let us open a channel we hadn't touched in years: an actual phone conversation, but one that could scale like the rest of our stack. The Consio team is amazing. They're engaged and responsive, not just when something breaks but when we're trying to figure out what's next. They bring ideas to the table instead of waiting for us to ask, and it feels less like a vendor relationship and more like they're invested in this working as much as we are. Highly recommend.
Consio team wants to see you succeed! Any issues we had, they quickly got to the bottom of it and solved them! Any recommendations we had, they worked with their developing team to make it happen. Consio has proven time after time to be a wonderful service, and we are more than happy to be working with them!
Consio has been a great addition to our Shopify store. It was easy to set up, affordable, and the customer support has been excellent. The team was responsive and helpful throughout the process, which made getting started simple. Highly recommend Consio for anyone looking for an easy-to-use and cost-effective solution.
We have been looking for a calling platform like this for a long time, and Consio ticked all the boxes. The platform is straightforward, and the way the agents handle the calls is truly impressive. They are fast-acting and highly professional. The support team is very helpful, patiently resolved all our enquiries through every step. Highly recommended!
We're just starting this app and working out the kinks for our use case but the support has been great in assisting us!
Consio has become one of our highest performing revenue channels, full stop. Our outbound team is converting abandoned carts at a level we never hit with email or SMS alone. We've driven over $100K in attributed revenue year to date at better than 10x ROAS, and we can see every dollar of it in the dashboard. That attribution layer is worth calling out on its own. The analytics are thorough and clean: every call, every campaign, every conversion tied back to real Shopify orders. No guessing, no stitching together data from three different tools. Our leadership team trusts the numbers because the numbers are right there. And then there's the Consio team itself. This isn't a vendor that waits for you to file a ticket. They're proactively bringing us strategic recommendations, identifying new segments to go after, and planning two quarters ahead alongside us. It genuinely feels like having a growth partner embedded in our business, not just another app in the stack. If you're running a Shopify store and phone isn't part of your revenue strategy yet, Consio is the reason to change that.
We tested another calling platform before Consio.ai, but it didn’t come close on speed or ease of use for outbound calling. Now that Consio also includes inbound calling and SMS, it feels like a complete solution. I’d recommend it to anyone looking to scale, and their support has been excellent.
Great experience with Consio. Setup was quick and easy and the team’s communication has been excellent throughout. The abandonment calls deliver strong revenue recovery and easily pay for themselves, and the AI agent is by far the best I’ve come across so far. On top of that the team is friendly, responsive, knowledgeable and ships new features at an impressive pace.
Consio AI has been a game-changer for our customer experience. The platform streamlines our phone operations seamlessly and integrates beautifully! Making everything feel connected and effortless. Their team is incredibly responsive and supportive every step of the way. Highly recommend to any brand looking to elevate both efficiency and customer satisfaction!
Consio has built a fantastic outbound sales system for shopify. Day 1 we had their phone platform patched into Shopify, Gorgias, and Klaviyo with one of their sourced sales agents. We started seeing sales come in on Day 2 with very clear attribution. High recommend. You are leaving money on the table as a shopify store if you are not using Consio.
Consio works amazingly well. Their team got us up and running with inbound texting support and outbound calling for abandoned carts. We routinely recover multiple sales weekly that help us learn about what customers are experiencing through their buying process. It has allowed us to create better messaging and proactively support our customers. 5 stars
It's rare to work with a team that's genuinely invested in your success. The team at Consio has been absolutely consistent, every single day, ensuring goals are reached and customers are satisfied. Phil and the rest of the Consio team have been nothing short of incredible to work with and the additional revenue they drive for HK Army is just the cherry on top. For example, we have 800+ highly specialized products in our catalog. The Consio Team went above and beyond to learn about each and every product: what purpose they serve, what problems they solve, how they co-mingle in functionality...This isn't just simply regurgitating our product descriptions to customers, but moreso helping customers make better purchase decisions. This lead to higher AOV, less returns, more conversions...and a customer base confident in the choices they made and the money they spent. This is invaluable. This is something you do not find working with other platforms. High praise to the Consio team for what they've built and I look forward to what they create in the future.
Consio.ai has been a catalyst for increasing customer lifetime value. By re-engaging past customers, we’ve strengthened customer interest and retention.
“Consio Is the Best Dialer for Sales Teams – 5 Stars!” Consio truly deserves a full 5-star review! As a dialer, it’s absolutely the best tool for sales people. The system is fast, reliable, and incredibly easy to use, making every call smoother and more efficient. Their support team is equally impressive, professional, friendly, and always ready to help. They go above and beyond to understand our needs and provide top-notch support. If you’re in sales and want a dialer that boosts productivity and delivers results, Consio is the way to go. Highly recommended!
Finally, a calling solution that delivers on its promises. Consio.ai is effortlessly simple, incredibly reliable, and fits perfectly into our Shopify workflow.
Consio.ai has quickly become one of our trusted tools. It integrates beautifully with our store and eliminates all the manual effort we used to waste on calls. The team is incredibly kind, responsive, and consistently delivers at the highest level. We’re so grateful for their partnership, thank you for everything!
Consio has been an amazing tool for our business! The app is extremely easy to use, very efficient, and has helped us convert a lot of sales. Since using Consio, we’ve noticed a big improvement in customer engagement and overall performance. Their customer service is also exceptional — quick responses, very helpful, and always willing to go the extra mile to support us. The features are reliable, the interface is smooth, and the results truly speak for themselves. Highly recommended for any business looking to boost conversions and streamline operations!
Consio has quickly become a standout tool in our US sales workflow, sparking new revenue in the very first week and building steady traction from there. The way it plugs into our store is almost effortless, cutting out piles of manual busywork and winning back thousands in abandoned orders. Their onboarding and support teams feel more like partners than vendors. They're responsive, thoughtful, and genuinely invested in our success. What impressed us most is how naturally Consio’s agents fit into our existing customer service setup, delivering results with almost no ramp-up time.
The product and team are excellent. We can barely keep up with the ideas and recommendations Consio keeps bringing to help us grow revenue. It’s like having a full sales team in-house for a fraction of the cost. A must-have for any business - the ROI speaks for itself, truly a no-brainer.
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