Phone Call & AI Voice ‑ CONSIO
AI IVR, AI Voice Agents, AI SMS & phone calls...
Rating
4.8
feedback
32
chart
#3,816
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
6%
-
Less than a year
81%
-
More than a year
0%
Reviews Summary
Consio.ai is a Shopify App that has received overwhelmingly positive reviews from ecommerce merchants. Users have praised the app for its effectiveness in recovering abandoned carts, driving revenue, and providing detailed analytics. The support team behind Consio.ai has been highlighted as proactive, knowledgeable, and supportive, going above and beyond to assist users in maximizing the app's potential. Additionally, merchants appreciate the seamless integration with Shopify, the ease of use, and the speed at which they were able to see results. On the negative side, there is one review mentioning issues with refund processing and lack of support in certain countries, which led to a disappointing experience for that user.
Highlights
Review RSS Feed
All reviews
May 21, 2026
We have been looking for a calling platform like this for a long time, and Consio ticked all the boxes. The platform is straightforward, and the way the agents handle the calls is truly impressive. They are fast-acting and highly professional. The support team is very helpful, patiently resolved all our enquiries through every step. Highly recommended!
April 11, 2026
We're just starting this app and working out the kinks for our use case but the support has been great in assisting us!
April 9, 2026
Consio has become one of our highest performing revenue channels, full stop. Our outbound team is converting abandoned carts at a level we never hit with email or SMS alone. We've driven over $100K in attributed revenue year to date at better than 10x ROAS, and we can see every dollar of it in the dashboard. That attribution layer is worth calling out on its own. The analytics are thorough and clean: every call, every campaign, every conversion tied back to real Shopify orders. No guessing, no stitching together data from three different tools. Our leadership team trusts the numbers because the numbers are right there. And then there's the Consio team itself. This isn't a vendor that waits for you to file a ticket. They're proactively bringing us strategic recommendations, identifying new segments to go after, and planning two quarters ahead alongside us. It genuinely feels like having a growth partner embedded in our business, not just another app in the stack. If you're running a Shopify store and phone isn't part of your revenue strategy yet, Consio is the reason to change that.
March 13, 2026
***trying to scam people, read their reply, you will get to know about them, they only said they can refund 30 dollar in chat even i have screen shot, they only agreed to do with indian number...... not replying in chat also.... Do not use this app. It feels like a complete scam. There is no proper trial period, and they ask you to pay for the subscription first. Only after payment do they inform you that the service is not even supported in many countries, including India. Their support team has very little knowledge and cannot provide proper assistance. I wasted 5 days going back and forth with them trying to make it work. Eventually, their own support team agreed that the app is not supported and said they would process a refund. However, I am still waiting for the refund. Extremely disappointing experience. I strongly recommend avoiding this app.
Hi, we told you from the first moment that our APP doesn't work with indian phone numbers, and you asked for a 1-800 toll-free number, which we provided you but after the fact you said that this number needed to be indian, which as we told you we couldn't do. Then you sent us a custom payment link to receive money from us outside of the shopify platform in some kind of extorsion. No thank you
Jan. 20, 2026
We tested another calling platform before Consio.ai, but it didn’t come close on speed or ease of use for outbound calling. Now that Consio also includes inbound calling and SMS, it feels like a complete solution. I’d recommend it to anyone looking to scale, and their support has been excellent.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more