Phone Call & AI Voice ‑ CONSIO for Shopify

Phone Call & AI Voice ‑ CONSIO

AI IVR, AI Voice Agents, AI SMS & phone calls...

Rating

4.8

feedback

31

Reviews

chart

#3,387

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    6%
  • Less than a year
    84%
  • More than a year
    0%

Reviews Summary

Consio.ai has received mixed reviews from users. While some customers have praised the app for its ease of use, quick setup, and excellent customer support, others have expressed dissatisfaction with the lack of proper trial periods, issues with refunds, and limited support in certain countries like India. Positive themes in the reviews include the app's effectiveness in recovering abandoned carts, seamless integration with Shopify, and the responsiveness of the support team. On the other hand, negative themes revolve around concerns of potential scam, lack of support in certain regions, and delays in refund processing.

Highlights

Ease of use, quick setup, excellent customer support
Effectiveness in recovering abandoned carts, seamless integration with Shopify
Lack of proper trial periods, issues with refunds
Limited support in certain countries like India, concerns of potential scam
Delays in refund processing

Rating Breakdown

  • 5
    97% (30 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 100% (31)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 11, 2026

We're just starting this app and working out the kinks for our use case but the support has been great in assisting us!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2026

Consio has become one of our highest performing revenue channels, full stop. Our outbound team is converting abandoned carts at a level we never hit with email or SMS alone. We've driven over $100K in attributed revenue year to date at better than 10x ROAS, and we can see every dollar of it in the dashboard. That attribution layer is worth calling out on its own. The analytics are thorough and clean: every call, every campaign, every conversion tied back to real Shopify orders. No guessing, no stitching together data from three different tools. Our leadership team trusts the numbers because the numbers are right there. And then there's the Consio team itself. This isn't a vendor that waits for you to file a ticket. They're proactively bringing us strategic recommendations, identifying new segments to go after, and planning two quarters ahead alongside us. It genuinely feels like having a growth partner embedded in our business, not just another app in the stack. If you're running a Shopify store and phone isn't part of your revenue strategy yet, Consio is the reason to change that.

Store

Houndsy

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

March 13, 2026

***trying to scam people, read their reply, you will get to know about them, they only said they can refund 30 dollar in chat even i have screen shot, they only agreed to do with indian number...... not replying in chat also.... Do not use this app. It feels like a complete scam. There is no proper trial period, and they ask you to pay for the subscription first. Only after payment do they inform you that the service is not even supported in many countries, including India. Their support team has very little knowledge and cannot provide proper assistance. I wasted 5 days going back and forth with them trying to make it work. Eventually, their own support team agreed that the app is not supported and said they would process a refund. However, I am still waiting for the refund. Extremely disappointing experience. I strongly recommend avoiding this app.

Using app

5 days

Total reviews

3

Average rating

1.0

Developer Reply

Hi, we told you from the first moment that our APP doesn't work with indian phone numbers, and you asked for a 1-800 toll-free number, which we provided you but after the fact you said that this number needed to be indian, which as we told you we couldn't do. Then you sent us a custom payment link to receive money from us outside of the shopify platform in some kind of extorsion. No thank you

5 / 5 Share

Jan. 20, 2026

We tested another calling platform before Consio.ai, but it didn’t come close on speed or ease of use for outbound calling. Now that Consio also includes inbound calling and SMS, it feels like a complete solution. I’d recommend it to anyone looking to scale, and their support has been excellent.

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Great experience with Consio. Setup was quick and easy and the team’s communication has been excellent throughout. The abandonment calls deliver strong revenue recovery and easily pay for themselves, and the AI agent is by far the best I’ve come across so far. On top of that the team is friendly, responsive, knowledgeable and ships new features at an impressive pace.

Using app

4 months

Total reviews

3

Average rating

5.0

All reviews

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