Phone Call & AI Voice ‑ CONSIO for Shopify

Phone Call & AI Voice ‑ CONSIO

AI IVR, AI Voice Agents, AI SMS & phone calls...
Rating
5.0
Feedback
35
Reviews
Chart
#3,284
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Consio.ai is highly praised by ecommerce merchants for its effectiveness in outbound and inbound calling, SMS capabilities, and revenue generation. Users appreciate the platform's ease of use, seamless integration with Shopify, and the exceptional support provided by the Consio team. The analytics and attribution features are highlighted as valuable tools for tracking performance and driving revenue. Consio is commended for its proactive approach in offering strategic recommendations, personalized support, and continuous feature updates. The platform is described as a game-changer that significantly improves customer engagement, boosts sales, and enhances overall efficiency for Shopify stores. However, some users mention the need for more advanced features and customization options to further enhance their experience with Consio.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 3%
Less than a month 6%
Less than a year 86%
More than a year 0%
All reviews
5 / 5 Share
July 3, 2026

We use Consio to handle abandon carts, checkouts as well as to touch base with existing customers to make sure everything is going okay with their products. We sometimes have them share offers and other times its just a courtesy call. The team are very receptive to feedback and the platform is very robust. We are happy to partner with Consio

Store Using app Total reviews Average rating
Clocks and Colours About 1 year 3 5.0
5 / 5 Share
July 1, 2026

Everything in ecommerce had become email, SMS, chat bots. Consio let us open a channel we hadn't touched in years: an actual phone conversation, but one that could scale like the rest of our stack. The Consio team is amazing. They're engaged and responsive, not just when something breaks but when we're trying to figure out what's next. They bring ideas to the table instead of waiting for us to ask, and it feels less like a vendor relationship and more like they're invested in this working as much as we are. Highly recommend.

Store Using app Total reviews Average rating
Medterra 11 months 4 5.0
5 / 5 Share
June 15, 2026

Consio team wants to see you succeed! Any issues we had, they quickly got to the bottom of it and solved them! Any recommendations we had, they worked with their developing team to make it happen. Consio has proven time after time to be a wonderful service, and we are more than happy to be working with them!

Store Using app Total reviews Average rating
Summit Metals 3 months 1 5.0
5 / 5 Share
June 15, 2026

Consio has been a great addition to our Shopify store. It was easy to set up, affordable, and the customer support has been excellent. The team was responsive and helpful throughout the process, which made getting started simple. Highly recommend Consio for anyone looking for an easy-to-use and cost-effective solution.

Store Using app Total reviews Average rating
MONTKUSH About 2 months 2 5.0
5 / 5 Share
May 21, 2026

We have been looking for a calling platform like this for a long time, and Consio ticked all the boxes. The platform is straightforward, and the way the agents handle the calls is truly impressive. They are fast-acting and highly professional. The support team is very helpful, patiently resolved all our enquiries through every step. Highly recommended!

Store Using app Total reviews Average rating
Du's Tea 22 days 2 5.0

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.