Phone Call & AI Voice ‑ CONSIO
Consio.ai is highly praised by ecommerce merchants for its effectiveness in outbound and inbound calling, SMS capabilities, and revenue generation. Users appreciate the platform's ease of use, seamless integration with Shopify, and the exceptional support provided by the Consio team. The analytics and attribution features are highlighted as valuable tools for tracking performance and driving revenue. Consio is commended for its proactive approach in offering strategic recommendations, personalized support, and continuous feature updates. The platform is described as a game-changer that significantly improves customer engagement, boosts sales, and enhances overall efficiency for Shopify stores. However, some users mention the need for more advanced features and customization options to further enhance their experience with Consio.
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We have been looking for a calling platform like this for a long time, and Consio ticked all the boxes. The platform is straightforward, and the way the agents handle the calls is truly impressive. They are fast-acting and highly professional. The support team is very helpful, patiently resolved all our enquiries through every step. Highly recommended!
We're just starting this app and working out the kinks for our use case but the support has been great in assisting us!
Consio has become one of our highest performing revenue channels, full stop. Our outbound team is converting abandoned carts at a level we never hit with email or SMS alone. We've driven over $100K in attributed revenue year to date at better than 10x ROAS, and we can see every dollar of it in the dashboard. That attribution layer is worth calling out on its own. The analytics are thorough and clean: every call, every campaign, every conversion tied back to real Shopify orders. No guessing, no stitching together data from three different tools. Our leadership team trusts the numbers because the numbers are right there. And then there's the Consio team itself. This isn't a vendor that waits for you to file a ticket. They're proactively bringing us strategic recommendations, identifying new segments to go after, and planning two quarters ahead alongside us. It genuinely feels like having a growth partner embedded in our business, not just another app in the stack. If you're running a Shopify store and phone isn't part of your revenue strategy yet, Consio is the reason to change that.
We tested another calling platform before Consio.ai, but it didn’t come close on speed or ease of use for outbound calling. Now that Consio also includes inbound calling and SMS, it feels like a complete solution. I’d recommend it to anyone looking to scale, and their support has been excellent.
Great experience with Consio. Setup was quick and easy and the team’s communication has been excellent throughout. The abandonment calls deliver strong revenue recovery and easily pay for themselves, and the AI agent is by far the best I’ve come across so far. On top of that the team is friendly, responsive, knowledgeable and ships new features at an impressive pace.
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