Berry Hill Home review for Constant Contact: Email & SMS
June 2, 2022
We have used Constant Contact in the past and on other sites with no problem. Because we had not mailed our list in a while they asked us to call for an account review. They do not answer the phone - ever. Have held for hours, asked for callbacks, tried to solve through chat. They won't even let us cancel our account without talking to someone.
Hi Berry Hill Home, We apologize that our support team was hard to get a hold of in regards to your account review. Our team occasionally enacts account reviews for our customers on a case-by-case basis to ensure that our customers maintain a great sender reputation and we can maintain our great deliverability reputation. I know it’s a frustrating additional step, but it makes both parties stronger. We’ll miss helping you deliver for your customers, and we wish you the best in your future marketing endeavors! Appreciatively, The Constant Contact Team
Email marketing, SMS, and automation tools to boost sales.