Contact Form Ultimate for Shopify

Contact Form Ultimate

Effortlessly create custom forms with a drag & drop builder
Developer
Vital Apps
View on App Store
Contact Form Ultimate
Rating
3.9
Feedback
11
Reviews
Chart
#3,226
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify app are mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the functionality of the app, stating that it does what it promises and is easy to use. The customer support is also highlighted as excellent and responsive, with users praising the team for their help in resolving issues. Additionally, the privacy policy of the app is mentioned as being on point, adding to the overall positive experience for some users. However, there are also negative aspects mentioned in the reviews. Some users have faced challenges with the app, such as difficulties in setting up Google SMTP and issues with styling options. There are complaints about the limited language display for forms and the inconvenience of having to check the app for messages instead of receiving them directly via email. Support availability is also questioned, with users expressing frustration over not being able to contact anyone to solve their problems.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 27%
Less than a year 64%
More than a year 9%
All reviews
1 / 5 Share
Oct. 30, 2023

Ik miste in Shopify de 'upload file' functie en met deze app zou je dit kunnen oplossen. Helaas wordt je tussen Shopify en deze app een maand lang heen en weer geslingerd bij het Help center. Daarnaast kun je maar 1 taal weergeven voor het formulier en komen je berichten niet binnen in je email zoals bij het contact formulier van Shopify, maar moet je steeds de app checken en daarin beantwoorden met een aangepast verzendadres.

Store Using app Total reviews Average rating
Schild Inc 26 days 9 4.6
1 / 5 Share
Sept. 27, 2023

There's no one to contact to solve the problem.

Store Using app Total reviews Average rating
Hiseeu Over 1 year 3 3.7
Developer Reply

Hi, Upon checking the support history, we didn't receive any of your support request since 2022, could you please click on the Help button inside the app, and send us the message? We'll response immediately when we get your message. Thank you

5 / 5 Share
Sept. 26, 2023

I love this app.... and the privacy policy is on point!

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your review. It means alot to us. Whenever you need help, feel free to contact us, we're happy to support you

5 / 5 Share
Aug. 22, 2023

I would recommend this app. I had a couple o challenges but they were helpful and sorted the issue for me. Very patient

Store Using app Total reviews Average rating
THE CUSHION ACCESSORY CO. About 1 year 1 5.0
Developer Reply

Thank you so much for the awesome review! I really appreciate you taking the time to share your experience with us. Please feel free to contact us if you need further help!

5 / 5 Share
March 13, 2023

Great app, it does what it promises and it's straightforward to use. Customer support was excellent :) Thank you!

Store Using app Total reviews Average rating
TARTA GELATINA 12 months 8 4.0
Developer Reply

Thank you so much for the awesome review! I really appreciate you taking the time to share your experience with us. Please feel free to contact us if you need further help!

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