All reviews

Rating Breakdown

  • 5
    88% (7 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (1 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Aug. 28, 2023

Waited for 3 months and they were not even able to set up the app on my store. Wasted my time saying they would get back to me to solve my issues and then after multiple follows up said we are sorry, please use another tool.

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

March 10, 2023

One of the most efficient solutions on the market, with a lot of features to choose from depending on your needs and the audience you wish to target. Specially designed for retail and eCommerce, the drag-and-drop editors make it easy to create new campaigns and reach your customers, convert leads, and increase sales. Lastly, what makes this platform stand out is the outstanding customer success team, as they are always there for us.

Using app

8 months

Total reviews

8

Average rating

3.9

5 / 5 Share

Feb. 16, 2021

Great tool for automating eCommerce sales :) ContactPigeon is one of the top tools on the market to grow customer engagement and deepen eCommerce automation. With lots of options to build custom journeys that suits different business needs. The integration with Shopify is seamless, as the app picks up customer interactions and historical data so we can start using these insights for marketing and advertising. The dedicated customer success experience is hands-on and focused on helping us achieve our goal. If you are looking for a marketing solution for your shop with great customer success, then this is a must try!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2019

We switched to ContactPigeon from MailChimp about 6 months ago, as we are looking for a more robust solution to boost our email campaigns. In general, it was relatively easy to get started with this app. ContactPigeon offers a TON of templates to choose from. For more complex campaign automation flows, I was able to get step by step assistance and suggestions from the ContactPigeon team. Great customer support with 1 on 1 attention when needed. Highly recommended!

Using app

Over 2 years

Total reviews

9

Average rating

4.9

5 / 5 Share

March 4, 2019

Amazing app! It was a bit overwhelming when you first get started, simply due to the wealth of features the platform offers. But the email builder is really intuitive, with pre-built templates and customizable blocks in drag & drop format. Also, great customer service. Unlike other email apps where you can only get support via email. Here they offer phone, chat, email and dedicated account support person.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 27, 2019

A truly powerful marketing tool that we've tried. Seamless integration with Shopify data on installation. It allows us to build customer segments, automation flows and campaigns via email / pop-ups / push notifications. In essence, it packs many capabilities into one tool, so we are no longer dealing with integrating data between apps any longer!

Using app

About 23 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2018

Have been using Contact Pigeon for several months and can confidently say that it has been an excellent experience! Tons of marketing features, and world class support from knowledgable staff. Everything you would expect and more from a marketing app! A++

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2017

I have been using Contact Pigeon for over 2 months now. It has so many customization options that you can do whatever you can think of... So let your imagination go wild! Also their support is super helpful. Keep up the good work!

Using app

Over 3 years

Total reviews

3

Average rating

5.0