All reviews

Rating Breakdown

  • 5
    77% (60 ratings)
  • 4
    12% (9 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    8% (6 ratings)

Reviews with Text

  • 99% (76)
Review RSS Feed Review RSS Feed

1 / 5 Share

March 6, 2026

If I can provide a negative review I would. I have never seen a more disorganised or casual company. The customer support is pathetic, it took so many days to onboard and the reason given was that the person concerned was laid off. The refund for my amount has been pending a month and after following up, the response given is "What's the hustle here". The worst possible service providers out there. Stay away please.

Using app

13 days

Total reviews

4

Average rating

4.0

1 / 5 Share

Feb. 27, 2026

The app doesn't bring in the abandoned cart sales like it should. Their support is very poor. I was charged for the month I didn't use the service and am yet to receive the refund. stay away from this company if yu don't want to bear a loss.

Using app

4 months

Total reviews

4

Average rating

2.8

5 / 5 Share

Sept. 30, 2025

“We’ve been using Contlo for the past 4 months and the experience has been great. While many tools offer similar features, what really sets Contlo apart is their excellent customer support. Our account manager has always been quick, responsive, and supportive whenever we needed help. Their turnaround time is impressive, making the overall experience smooth and reliable.”

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Using app

Over 2 years

Total reviews

5

Average rating

5.0

1 / 5 Share

Feb. 20, 2026

Terrible support, PoC never cared to respond.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

We have been using Contlo for the past two years. While there are other marketing tools with similar features, Contlo stands out because of its excellent customer support - especially our account manager, who has been very supportive and responsive to our queries. However, there is room for improvement in their AI features.

Store

Sprig

Using app

About 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 26, 2025

Super AGI Marketing is a holistic retention tool. The platform is easy to use, and the analytics make it simple to track customer engagement. Overall, it delivers good results for our retention efforts.

Using app

Over 1 year

Total reviews

2

Average rating

2.5

5 / 5 Share

July 31, 2025

We’ve been using Contlo for the past year to manage our retention and communication flows across email, WhatsApp. It’s made life a lot easier for our marketing team the UI is clean, journeys are simple to set up, and the reporting gives us the right visibility into performance. What stands out most is the support. Richie and the team have always been prompt and helpful, whether it’s setting up a new automation or troubleshooting last-minute issues before a campaign goes live. Contlo has become a key part of our marketing stack, and we’re excited to scale further with them.

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

July 30, 2025

Contlo helps us centralize our retention marketing across email, WhatsApp, and SMS, reducing dependency on multiple tools. This has improved campaign efficiency, customer engagement, and overall ROI for our D2C brand.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

We’ve been using Contlo for over a year now to handle our customer communication and marketing automation across channels like emails & WhatsApp The experience has been smooth so far, with a special mention to Richie from their team, who has consistently provided prompt support and quick query resolution.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2025

using it from past 1 month ,,fast onborarding services,and nbeat and clean easy sales oriented dashboard

Using app

27 days

Total reviews

3

Average rating

5.0

4 / 5 Share

July 24, 2025

Contlo came like a pro for our crm marketing & automation hassle, its a one stop for all the retention marketing platfrom channels, very easy to use & the best thing is we can track everything.

Using app

20 days

Total reviews

1

Average rating

4.0

5 / 5 Share

July 1, 2025

Easy to integrate and use. Proactive support from the team pre setup, during setup and post setup. Looking forward to scaling the business with them.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2025

We've been using Contlo for the lst one year to manage our customer communication and marketing automation across channels like email, WhatsApp, and popups, and the experience has been excellent.

Store

Nutraj

Using app

About 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 12, 2024

Hi Team, We have not been using the app since early November however, we got billed for it. We request you to provide us a refund in the current billing as we have not used the app at all.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

1 / 5 Share

Nov. 3, 2024

In starting this app was good there was account manager to solve all the queries but now they have just normal support which replies in 3 to 4 days. There are lot of bugs which can give your business a huge loss so stay away from this app.

Using app

11 months

Total reviews

4

Average rating

2.8

3 / 5 Share

June 5, 2025

Horrendous Client Support. Good Product coupled with Absolutely Poor levels of service and support. Think twice before implementing because transition of any CRM takes lot of other efforts. Once you are IN, transition will be a pain anyways.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

June 19, 2024

Contlo help in actual to increase retention they have experienced team member that look up to your account and guide what to do

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 6, 2024

We use Contlo extensively for our customer retention strategies. The platform is easy to navigate, offers integration with a lot of applications and support multiple channels of communication. Contlo team is always there to extend support and help.

Store

Bummer

Using app

12 months

Total reviews

5

Average rating

4.8

5 / 5 Share

May 29, 2024

We've been using Contlo for over a year now and it has been a great marketing tool for us. Their customer support is very responsive whenever we have any issues and they have pretty good set of features in built so we dont have to juggle too many apps. Very useful and definitely delivers a good ROI.

Using app

Over 1 year

Total reviews

3

Average rating

3.7