Natura Siberica Jordan review for Contlo ‑ Marketing & Helpdesk

1 / 5

July 21, 2023

This app is not recommended at all for the following major issues: 1- App functionality: suddenly, they stop the service and you can't use it, even if you buy credit within the app, it will not work until they enabled it from their side 2- Onboarding: it's not friendly and you have to call their support (which will talk later about) 3- Support: they will not provide proper you support until you purchase priority support, they were not transparent about that from begging or in their terms. 4- Reports: not accurate at all. 5- Shopify fields: they don't support all important fields like order total amount. 6- Features are not working: automation features is not working at all! 7- they required $100 per month on external meeting for WhatsApp support.

Using app

About 1 month

Total reviews

5

Average rating

2.6

Contlo ‑ Marketing & Helpdesk for Shopify
Contlo ‑ Marketing & Helpdesk
4.5 star
73 reviews

Contlo - AI Native Ecommerce Marketing & Helpdesk Platform

Developer
Shopify App Store