Conversagent AI Support & Chat
Conversagent: AI-powered chatbot to improve sales & support
Rating
5.0
feedback
34
chart
#2,289
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
9%
-
Less than a month
21%
-
Less than a year
65%
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More than a year
3%
Reviews Summary
The Conversagent app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its AI chat capabilities, ease of setup, personalized responses, and ability to improve customer service and engagement. The app is highlighted for its value for money, lack of product quantity limitations, and the reduction in email inquiries. Customers appreciate the app's ability to provide 24/7 support, offer relevant product suggestions, and integrate seamlessly with Shopify stores. The support team behind Conversagent is also commended for their responsiveness and helpfulness, making the overall experience highly satisfactory for users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 12, 2025
We are currently trialling the app and love it. The AI has been answering customers questions like a storm. The replies are up to date to our current product promotions, etc. The team is very supportive. Looking forward to see their next integration with Shopify Inbox.
Nov. 19, 2024
I’ve been using it for 1-2 weeks, and so far, I’m satisfied with the AI chat. I believe this is the best value-for-money chatbot for Shopify stores. Unlike the others I tried, which have product quantity limitations in smaller plans, this one has no such restrictions, and that’s very important. What I find useful would be the option to display current promotions or various offers in the chat bubble. I’m sure this feature will be available in the future.
Thank you for your feedback and great to hear that you are seeing great value in Conversagent. Thanks also sharing your suggestion about displaying promotions in the chat bubble—it’s a great idea!
Oct. 27, 2024
This is an amazing app that is just at the beginning of what it will be! With just some minor improvements this app will be able to do more than would be possible with a small customer support team! Did I mention amazing support?!
Thank you so much for your fantastic review! We’re thrilled to hear that you see the potential in our app and appreciate your kind words about our support team. Your feedback and enthusiasm motivate us to keep improving our product!
Oct. 3, 2024
As a user of the Conversagent app, I’ve been impressed with how easy it is to set up and manage chatbots. The interface is user-friendly, and I didn’t need a lot of technical knowledge to get started. One of the best things is how it has improved my customer service experience—I can offer 24/7 support, and response times have drastically reduced. The customization options allow me to create conversations that feel personalized and match my brand's tone, which is a huge plus. The analytics feature is another standout for me. It gives me insights into how users interact with the bot, so I can continuously tweak and improve the experience. It’s been a game-changer in terms of both engagement and efficiency. Overall, I highly recommend Conversagent for anyone looking to streamline communication with their audience—it’s scalable, flexible, and easy to use!
Thank you so much for your thoughtful review! We're thrilled to hear that Conversagent has been so easy to setup and install, while also enhancing your customer service and engagement. Your feedback on the customisation and analytics features is especially appreciated—glad they're helping you deliver a personalised experience!
Sept. 16, 2024
We are new to Shopify and feel like we've been stuck in the stone ages. While we’ve been aware of ChatGPT and how amazing it is, I still associate it with the old automated answering systems of the past, which often provided answers completely out of context. But those days are gone! Conversagent now provides "near-human" support automatically. For a small monthly fee, it's like having a 24/7 employee and cheerleader for our company. Count me in!
Thank you so much for your amazing feedback! We’re thrilled to hear that Conversagent is making a real difference for your business. It’s great to know we’re helping to bridge that gap and deliver the kind of support you need. Welcome aboard—excited to be part of your journey!
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