Conversagent AI Support & Chat
Drive sales & support with a customized AI chatbot assistant
Rating
4.8
feedback
37
chart
#1,942
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
8%
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32%
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59%
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Reviews Summary
Conversagent is highly praised by users for its intuitive setup, accurate responses, and ability to handle customer inquiries effectively. The AI assistant has been described as a game-changer, leading to increased conversions and reduced workload for customer service teams. Users appreciate the natural and human-like interactions, as well as the support team's responsiveness and guidance. However, there have been a few instances where users encountered issues with misleading information provided by the chatbot, leading to concerns about potential financial impact. Overall, Conversagent is recommended for its user-friendly interface, customization options, and valuable insights into customer interactions.
Highlights
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All reviews
Aug. 18, 2025
Conversagent has been a fantastic addition to our store. It’s super intuitive to set up, and after a short learning curve, it quickly became an absolute game-changer. The bot answers customer questions with impressive accuracy — from product recommendations to order-related inquiries — and even when it doesn’t have the answer, it finds the right way to respond. It feels natural and human, handles multiple dialects and even WhatsApp-style mixed language with ease, and most importantly, it actually sells. We’ve seen a clear lift in conversions since launching it. The support team is equally amazing — responsive, proactive, and always there to guide you through setup and optimization. Highly recommended if you want an AI assistant that really delivers.
Thanks so much for the fantastic feedback — we’re thrilled to hear Conversagent is making such a big impact on your store and sales! We’re looking forward to working closely with you to continue optimising its performance.
July 9, 2025
I’ve had a great experience using ConversaAgent so far. The platform is intuitive, well-structured, and provides everything I need to engage effectively with clients. The support team is responsive and genuinely helpful, and the tools available make communication smooth and efficient. It’s clear that the developers put a lot of thought into user experience and functionality. I would highly recommend ConversaAgent to anyone looking to streamline their customer interactions and enhance their business communication.
Thanks so much for the kind words! We're thrilled to hear Conversagent is helping you connect with your clients more effectively.
June 3, 2025
Miss leading information given to the customer on chat which has cost us money unfortunately. Awaiting a response from conversagent regarding the problems.
Thanks for your review and for bringing this to our attention. We’re sorry to hear that you've had a frustrating experience. We’ve responded to your support request asking for more detail about the conversation in question so we can properly investigate this for you. Our team is committed to improving the experience for every store using Conversagent, and your feedback is an important part of that. Please don’t hesitate to get back in touch. — The Conversagent Team
May 9, 2025
This app has been so helpful in alleviating some of our customer service requests. It provides accurate and helpful information and allows for most inquiries to be handled in a timely manner. The customer support team is very responsive and helpful as well.
Thanks so much for your kind review! We're thrilled to hear the app is reducing your customer service load and delivering accurate support to your customers.
April 14, 2025
It's a great app with responsive support. Our customers have found using the AI chat on our website helpful and informative. It has alleviated some of our staff's workload for basic questions such as stock availability and other commonly asked questions. It can pick out recommended accessories for customers and increase the cart size for orders.
Thanks so much for the great feedback! We're thrilled to hear the AI assistant is making a real difference for your team and customers. Helping lighten the load and boost sales is exactly what we aim for—glad it's working well for you!
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