Conversagent AI Support & Chat
Conversagent: AI-powered chatbot to improve sales & support
Rating
4.9
feedback
36
chart
#2,372
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
8%
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Less than a month
33%
-
Less than a year
61%
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More than a year
0%
Reviews Summary
The Conversagent app has received overwhelmingly positive reviews from users. Customers appreciate the AI chat feature that helps answer common questions, provide product recommendations, and increase cart size for orders. The app is praised for its ease of use, user-friendly interface, and ability to offer 24/7 support, reducing response times and improving customer service experience. Users also highlight the app's customization options, analytics feature, and the support team's responsiveness. Some users mention that the app has reduced email inquiries, assisted in generating sales, and improved customer engagement and conversion rates. Overall, Conversagent is recommended for its value, effectiveness, and impact on streamlining communication with customers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 9, 2025
This app has been so helpful in alleviating some of our customer service requests. It provides accurate and helpful information and allows for most inquiries to be handled in a timely manner. The customer support team is very responsive and helpful as well.
Thanks so much for your kind review! We're thrilled to hear the app is reducing your customer service load and delivering accurate support to your customers.
April 14, 2025
It's a great app with responsive support. Our customers have found using the AI chat on our website helpful and informative. It has alleviated some of our staff's workload for basic questions such as stock availability and other commonly asked questions. It can pick out recommended accessories for customers and increase the cart size for orders.
Thanks so much for the great feedback! We're thrilled to hear the AI assistant is making a real difference for your team and customers. Helping lighten the load and boost sales is exactly what we aim for—glad it's working well for you!
Jan. 12, 2025
We are currently trialling the app and love it. The AI has been answering customers questions like a storm. The replies are up to date to our current product promotions, etc. The team is very supportive. Looking forward to see their next integration with Shopify Inbox.
Thank you for your kind feedback! We're thrilled to hear that you're enjoying the app and that the AI is helping your customers effectively. It's fantastic that the replies are aligning seamlessly with your product promotions—this is exactly what we aim for. Our team is always here to support you, and we’re excited to continue delivering features that enhance your experience. Stay tuned for more updates and improvements! 😊
Nov. 19, 2024
I’ve been using it for 1-2 weeks, and so far, I’m satisfied with the AI chat. I believe this is the best value-for-money chatbot for Shopify stores. Unlike the others I tried, which have product quantity limitations in smaller plans, this one has no such restrictions, and that’s very important. What I find useful would be the option to display current promotions or various offers in the chat bubble. I’m sure this feature will be available in the future.
Thank you for your feedback and great to hear that you are seeing great value in Conversagent. Thanks also sharing your suggestion about displaying promotions in the chat bubble—it’s a great idea!
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