Conversagent AI Support & Chat
Conversagent: AI-powered chatbot to improve sales & support
Rating
4.9
feedback
36
chart
#1,164
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
8%
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Less than a month
33%
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Less than a year
56%
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More than a year
0%
Reviews Summary
The Conversagent app has received overwhelmingly positive reviews from users. Customers appreciate the AI chat functionality that provides accurate and up-to-date responses to customer queries, reducing email inquiries and improving sales. The app is praised for its user-friendly interface, customization options, and analytics features that help businesses streamline communication and enhance customer service. Users also highlight the excellent customer support provided by the Conversagent team. Some users mention the ease of implementation and the value-for-money proposition of the app, making it a preferred choice over other similar solutions. Overall, the app is seen as a valuable asset for e-commerce sites looking to enhance customer engagement and efficiency in customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 14, 2025
It's a great app with responsive support. Our customers have found using the AI chat on our website helpful and informative. It has alleviated some of our staff's workload for basic questions such as stock availability and other commonly asked questions. It can pick out recommended accessories for customers and increase the cart size for orders.
Jan. 12, 2025
We are currently trialling the app and love it. The AI has been answering customers questions like a storm. The replies are up to date to our current product promotions, etc. The team is very supportive. Looking forward to see their next integration with Shopify Inbox.
Thank you for your kind feedback! We're thrilled to hear that you're enjoying the app and that the AI is helping your customers effectively. It's fantastic that the replies are aligning seamlessly with your product promotions—this is exactly what we aim for. Our team is always here to support you, and we’re excited to continue delivering features that enhance your experience. Stay tuned for more updates and improvements! 😊
Nov. 19, 2024
I’ve been using it for 1-2 weeks, and so far, I’m satisfied with the AI chat. I believe this is the best value-for-money chatbot for Shopify stores. Unlike the others I tried, which have product quantity limitations in smaller plans, this one has no such restrictions, and that’s very important. What I find useful would be the option to display current promotions or various offers in the chat bubble. I’m sure this feature will be available in the future.
Thank you for your feedback and great to hear that you are seeing great value in Conversagent. Thanks also sharing your suggestion about displaying promotions in the chat bubble—it’s a great idea!
Oct. 27, 2024
This is an amazing app that is just at the beginning of what it will be! With just some minor improvements this app will be able to do more than would be possible with a small customer support team! Did I mention amazing support?!
Thank you so much for your fantastic review! We’re thrilled to hear that you see the potential in our app and appreciate your kind words about our support team. Your feedback and enthusiasm motivate us to keep improving our product!
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