Conversagent AI Support & Chat for Shopify

Conversagent AI Support & Chat

Drive sales & support with a customized AI chatbot assistant

Rating

4.8

feedback

38

Reviews

chart

#1,760

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    8%
  • Less than a month
    32%
  • Less than a year
    58%
  • More than a year
    0%

Reviews Summary

Conversagent is highly praised by users for its intuitive setup, accurate responses, and ability to handle customer inquiries effectively. Users appreciate the AI assistant's natural and human-like interactions, which have led to increased conversions on their online stores. The support team is highlighted as responsive and proactive, providing assistance with setup and optimization. However, there are a few reviews mentioning issues with misleading information provided to customers, leading to potential financial losses. Overall, Conversagent is recommended for its user-friendly interface, customization options, and valuable features like product recommendations and 24/7 support.

Highlights

Intuitive setup and accurate responses
Effective customer interactions
Responsive support team
Misleading information concerns
Valuable features and customization options

Rating Breakdown

  • 5
    95% (36 ratings)
  • 4
    3% (1 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (37)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 7, 2026

Great app, great customer support! :)

Using app

--

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 18, 2025

Conversagent has been a fantastic addition to our store. It’s super intuitive to set up, and after a short learning curve, it quickly became an absolute game-changer. The bot answers customer questions with impressive accuracy — from product recommendations to order-related inquiries — and even when it doesn’t have the answer, it finds the right way to respond. It feels natural and human, handles multiple dialects and even WhatsApp-style mixed language with ease, and most importantly, it actually sells. We’ve seen a clear lift in conversions since launching it. The support team is equally amazing — responsive, proactive, and always there to guide you through setup and optimization. Highly recommended if you want an AI assistant that really delivers.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the fantastic feedback — we’re thrilled to hear Conversagent is making such a big impact on your store and sales! We’re looking forward to working closely with you to continue optimising its performance.

5 / 5 Share

July 9, 2025

I’ve had a great experience using ConversaAgent so far. The platform is intuitive, well-structured, and provides everything I need to engage effectively with clients. The support team is responsive and genuinely helpful, and the tools available make communication smooth and efficient. It’s clear that the developers put a lot of thought into user experience and functionality. I would highly recommend ConversaAgent to anyone looking to streamline their customer interactions and enhance their business communication.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We're thrilled to hear Conversagent is helping you connect with your clients more effectively.

3 / 5 Share

June 3, 2025

Miss leading information given to the customer on chat which has cost us money unfortunately. Awaiting a response from conversagent regarding the problems.

Using app

12 days

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for your review and for bringing this to our attention. We’re sorry to hear that you've had a frustrating experience. We’ve responded to your support request asking for more detail about the conversation in question so we can properly investigate this for you. Our team is committed to improving the experience for every store using Conversagent, and your feedback is an important part of that. Please don’t hesitate to get back in touch. — The Conversagent Team

5 / 5 Share

May 9, 2025

This app has been so helpful in alleviating some of our customer service requests. It provides accurate and helpful information and allows for most inquiries to be handled in a timely manner. The customer support team is very responsive and helpful as well.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind review! We're thrilled to hear the app is reducing your customer service load and delivering accurate support to your customers.

All reviews

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