Conversagent AI Support & Chat
Drive sales & support with a customized AI chatbot assistant
Rating
4.8
feedback
38
chart
#1,777
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
8%
-
Less than a month
32%
-
Less than a year
58%
-
More than a year
0%
Reviews Summary
Conversagent is highly praised for its effectiveness in improving customer service and increasing conversions on Shopify stores. Users appreciate the intuitive setup process, accurate responses to customer inquiries, and the ability to handle multiple dialects and languages seamlessly. The AI chatbot is commended for reducing workload by providing helpful information to customers, suggesting accessories, and increasing cart size for orders. Additionally, the responsive and proactive customer support team is highlighted as a valuable aspect of the app. However, there are a few reviews mentioning issues with misleading information provided by the chatbot, which led to some concerns and awaiting responses from the Conversagent team.
Highlights
Review RSS Feed
All reviews
Aug. 18, 2025
Conversagent has been a fantastic addition to our store. It’s super intuitive to set up, and after a short learning curve, it quickly became an absolute game-changer. The bot answers customer questions with impressive accuracy — from product recommendations to order-related inquiries — and even when it doesn’t have the answer, it finds the right way to respond. It feels natural and human, handles multiple dialects and even WhatsApp-style mixed language with ease, and most importantly, it actually sells. We’ve seen a clear lift in conversions since launching it. The support team is equally amazing — responsive, proactive, and always there to guide you through setup and optimization. Highly recommended if you want an AI assistant that really delivers.
Thanks so much for the fantastic feedback — we’re thrilled to hear Conversagent is making such a big impact on your store and sales! We’re looking forward to working closely with you to continue optimising its performance.
July 9, 2025
I’ve had a great experience using ConversaAgent so far. The platform is intuitive, well-structured, and provides everything I need to engage effectively with clients. The support team is responsive and genuinely helpful, and the tools available make communication smooth and efficient. It’s clear that the developers put a lot of thought into user experience and functionality. I would highly recommend ConversaAgent to anyone looking to streamline their customer interactions and enhance their business communication.
Thanks so much for the kind words! We're thrilled to hear Conversagent is helping you connect with your clients more effectively.
June 3, 2025
Miss leading information given to the customer on chat which has cost us money unfortunately. Awaiting a response from conversagent regarding the problems.
Thanks for your review and for bringing this to our attention. We’re sorry to hear that you've had a frustrating experience. We’ve responded to your support request asking for more detail about the conversation in question so we can properly investigate this for you. Our team is committed to improving the experience for every store using Conversagent, and your feedback is an important part of that. Please don’t hesitate to get back in touch. — The Conversagent Team
May 9, 2025
This app has been so helpful in alleviating some of our customer service requests. It provides accurate and helpful information and allows for most inquiries to be handled in a timely manner. The customer support team is very responsive and helpful as well.
Thanks so much for your kind review! We're thrilled to hear the app is reducing your customer service load and delivering accurate support to your customers.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more