All reviews

Rating Breakdown

  • 5
    98% (51 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
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1 / 5 Share

Aug. 7, 2023

I spent half a day setting all this up and it doesn't work with an iphone. Sent 4 or 5 messages, emails, live chats no answer 4 days later. If you can't answer people back on your phone there's no point. Same goes for Conzia

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

May 16, 2022

Perfect! They actually called me to help me out the whole process and did a trial test for me. Couldn't be happier.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2022

Our agency collects more leads now we use the customer support widget of Conzia, the extra amount of leads we've gotten are the ones that were doubtfull and needed real-time customer support to ask the questions they had. Thanks! Customer support is also very helpful btw

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2022

We used the app for an e-commerce store, now it turned out it also works perfectly for our agency. Conzia makes it easier for us to connect with leads that have questions before they plan their strategy calls, this way we generate more leads.

Store

Bobino

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Pretty good app, customer service is amazing too! Work pretty well and I have no problem, must try!!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Nice app with a beautiful interface. Also, the support team really knows what they're doing. Have had a great experience in using this app so far. Recommended!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

I found I was not receiving the messages sent in my Inbox. After contacting the Conzia Help desk they worked on resolving my problems quickly and efficiently. The App is now working perfectly and the Help desk is going to do a Zoom call to run me through some of the finer details of the App. Very Happy with the service.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

awesome app. really doez what it's suppose to. would def recommend to my friends! would love to use this for a long time

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Conzia has been useful and works like a charm! I love the app and I love the support and initiative that the team offers! Looking forward to a long term relation between our two companies.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

I installed this app today. I have to say it is amazing. I really like the sound notification for incoming chat and they also helped me a lot to insert the logo in the chat home window. Very nice app and I THANK YOU VERY MUCH.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

Conzia live chat app features in the pro plan highly recommended to shopify merchants around the world. Mobile app helps us to stay connected with our website visitors without any delay. Dedicated account manager really helps

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

I searched a lot of customer support apps and for me Conzia Live Chat solution is the best. Features like seeing your customers what they are typing, mobile apps, email notifications for messages, abilitity to set online and offline timings are very useful. Zahid has been very supportive in helping us onboarding the software. Thank you for everything.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2021

I tried some different apps and this one it is definitely the best one for my company. Firstly the support is awesome, Zahid helped me with everything I wasn't sure how to do and went above and beyond. Also, comparing to other apps, this one has an integrated app for IOS where you can just download it and answer your clients through there, so you don't get to be dependent on using social media apps like Facebook and WhatsApp only. I really recommend it. Thank you

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

Conzia is a nice tool for additional sales from the website visitors. Simple app, easy to install and understand. Installation videos are very helpful. Support is top notch!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

The app has great features for the customer support. Conzia team has been very helpful with my queries. Thank you.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Very easy to integrate and use. Amazing customer support by Zahid. More sales via messages. 5 stars for this awesome app! Thank you Conzia.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

I love Conzia Live Chat. I'm solo on customer support online, and using their tool allows me to handle customer requests from all my devices no matter where I am. Easy to use and also integrated easily. Plus point is this app doesn't have any hidden charges, its free of cost. loving it

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2021

This is an awesome app that helps to integrate Fb messenger on your Shopify store to facilitate the visitors to have a live conversation with the store manager as well as they have a mobile app that makes it easy for the store managers to respond to the visitors anytime even when they are away from the laptop. Overall a great experience installing this app.

Store

OGT LLC

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

An Amazing App indeed with no hidden fee, Super easy to install and use. Their Facebook messenger live chat helps you to interact with your customers in real-time. A must-have for your Shopify stores.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

I was able to install the Live Chat widget on our Shopify stores with few clicks. I have talked to Conzia support team and gave feedback on some features and they promised to implement them, I am looking forward to increase our Shopify sales via Live Chat

Store

Jazeel

Using app

About 1 year

Total reviews

1

Average rating

5.0