All reviews

Rating Breakdown

  • 5
    98% (51 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 27, 2021

I really liked this app as there are no hidden costs, free version for an unlimited time and also the mobile apps are included in the free plan. Customer support is also good. I gave some suggestions to Zahid for some new features and design changes and hopefully they will be implemented soon. I recommend this app for increasing store conversions

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

It's a great app and it has free plan! I've been using it for my shop and for the moment, it works perfect. I haven't tested it yet with messages from other users but I think it will work fine.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Great app & great customer support. No hidden charges and very affordable pricing plans- so ideal for small sellers. We already made some sales from the conversations we had with our customers via Conzia Live Chat. Definitely recommended.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

Zahid from Conzia support team help me to install the Live Chat on our store. I prefer to use the mobile app as I get push notifications for all the incoming messages from my customers. Good job guys and keep it up!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

Conzia Live chat is must have widget for every Shopify store to increase sales. It is very easy for us to send to product links and pictures to customers via Conzia Live chat during the conversation. Online and offline timing/status can be set in free version as well. We really like that there is a free mobile app to get notified whenever there is a new message on live chat. We had some questions and Zahid from the customers support team was very quick to help. A great team and great product with no hidden costs!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2021

Conzia live chat is a great tool when it comes to getting in contact with Customers in real-time. The integration of Live Chat is very easy takes few clicks to place the widget on the Shopify store. The mobile app is also included in the free version and it's very convenient to reply to customers from the mobile. In Summary, a great product with an unlimited free version.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

I am using this app for my business. Highly Recommended! Conzia app Tech team is working as per my requirement. They always listen to their customers about feedbacks and recommendations. Great chat & call support from Conzia team which highly appreciated!

Using app

3 months

Total reviews

19

Average rating

4.6

5 / 5 Share

Sept. 2, 2021

More Sales with Cozia Live Chat. I have installed Coniza Live chat widget a few days ago and I am really happy to have more sales. It comes with a web and mobile app and it is very easy for me to quickly reply to my customers from the mobile app. All in all a great product with an unlimited free version. Highly recommended for Shopify sellers who are just starting out and looking to increase sales.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

a great feature is that it comes with online and offline chat. We are able to get customer information even we are offline.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

There is no better live chat app we found on app store. Conzia is easy to configure and you can change chat widget according to your color of your brad easily by selecting a color.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

Ich habe die App für Facebook Messenger installiert und bin sehr zufrieden. Sehr einfach Integration und Anpassungsfähigkeit. Absolute Empfehlung!

Store

VEDRA

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2021

I downloaded this app, and what a treat it works! Free Package available for start up companies. I spoke with Zahid who helped me with my issue's I had and had them resolved 2 minutes after I asked the question. Would highly advise this App!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2021

I used it as customer service widget on my website. I am just getting start with this kind of plugin. Thanks for the help of support team, I finished my setting shortly. Give it a try you will found it is not waste of time!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi TrendyGiftHub Team, Thanks for your feedback and for using Conzia Live Chat. We are happy to help any time whenever you need us again. Please let us know. Good luck with your business. Kind regards from Berlin, Your Product Manager, Zahid

5 / 5 Share

May 6, 2021

highly recommend this app , support is second to none , amazing. I needed complicated customisation to the widget , these guys sorted within 24 hours.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Directcables Team, Many thanks for your feedback. It was a pleasure for us to customize the Facebook Messenger widget for you. In case you again need our help, we will be available. Please let us know. We wish you good luck with your business. Kind regards from Berlin, Your Product Manager Zahid

5 / 5 Share

May 1, 2021

This is the best app experience I got for my store. This app is very professional and easy to install. It works very well for my store and it gives a very professional look. best app I use for messenger chatting. The customer support is very professional, friendly, and lightning-fast. I had some issue with my Facebook account and they contacted Facebook and resolved the issue for me. This is the best Facebook chat app I have used so far and please give it a try, you will like it.

Store

direxii

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi direxii Team, Many thanks for your feedback. We appreciate that you like the Facebook Messenger widget for your Shopify store. It was a pleasure helping you out with the installation. We will be available if you need our help again in the future as well. We wish you good luck with your business. Kind regards from Berlin, Zahid Your product manager

5 / 5 Share

April 23, 2021

Spent hours looking for an easy Messenger app to install. Finally found this fabulous app. So easy. Set up in minutes and the customer service is exceptional. Highly recommend this app :)

Using app

About 1 year

Total reviews

41

Average rating

4.6

Developer Reply

Hi Stoned Hilda, We are humbled to know about your feedback. It is our utmost priority that we keep all the installation and onboarding process of Conzia App to only 2 minutes. We are thankful that you took the time to give us the feedback. We will be available in future as well if you need anything. Feel free to reach out. Good luck with your business. Kind regards from Berlin, Your Product Manager Zahid

5 / 5 Share

April 20, 2021

I use this app as an additional element on my website to give quick support to customers and so far it works great. I am hoping that they come out with a ios / android app to make this app even better and easier to navigate on multiple devices. But for now it works great on my computer.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Time Illuminated, Many thanks for your feedback and for trusting our product. Yes, the mobile apps will be launched soon and we will also update you on this. We wish you good luck with your business. Kind regards from Berlin, Your Product Manager Zahid

5 / 5 Share

March 20, 2021

I have had the Conzia Live Chat app in my store for about a month or so now. It has worked well. Support has been phenomenal. Zahid has been super responsive, efficient, very professional and kind. It was fairly simple to set up but I did need some help and Zahid helped me resolve any issue I needed help with very quickly. The app looks great in my store and is easy for customers to use. Highly recommend.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Dear My Victorian Heart, Thanks a lot for your kind words. We are glad to know that you are happy with Conzia Live Chat. In case you have any other questions, we will be available for you again. Feel free to reach out to us. Good luck with your business. Kind regards from Berlin, Your Product Manager Zahid

5 / 5 Share

March 19, 2021

Great app and customer support. We needed some help and customer service called us from Germany and everything was done right. Good job!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Mark Ryden Romania Team, We are very thankful for your kind words and glad to know that you liked our Facebook Messenger Widget. When you need any help again, we will be available as well. Feel free to reach out to us. We wish you good luck with your business. Kind regards from Berlin, Your Product Manager Zahid

5 / 5 Share

March 18, 2021

After having tested I think all the facebook chat applications, I can say that this one is by far the best, it is ergonomic, easy to set up and use. The team is super nice and responsive, ready to customize your widget as needed, I recommend

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Dear SunWoodTime Team, We are thankful that you shared your feedback regarding the Facebook Messenger Widget. We are available to help at any time if you have any other questions. We wish you good luck with your business. Kind regards from Berlin, Your Product Manager Zahid