Art Canvas Factory review for CookieYes GDPR Cookie Banner
April 30, 2025
My chat function does not work, I have sent emails to support, and I was sent one reply 10 hours ago, and no one has replied since then... I have technical issues, losing sales, and no help???? (Edit: Apparently there was internal chat issues, they reached out and sorted my issues out - Thank you)
We’re really sorry for the trouble you experienced. The issue was caused by a temporary glitch from our chat system provider, which affected the visibility of our support responses. While our team did respond to your queries, it looks like those messages didn’t reach you. We're very sorry about that. We’re actively working with the provider to fix this, and in the meantime, our team has followed up via email to make sure your concerns are addressed without delay. Thank you for your patience and understanding. We’re here to help every step of the way.
