CookieYes GDPR Cookie Banner
The reviews for the Shopify App are mostly positive, with users praising the helpfulness of the support staff, the seamless integration with multiple stores, and the comprehensive functionality of the app. Users appreciate the ease of use, customization options, and the ability to manage cookie consent effectively. However, there are some negative reviews mentioning issues with the chat function not working initially and delays in resolving technical problems. Another user reported an incident affecting Shopify customers that remained unresolved for a month after using the app.
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With my rather special case the Nick from the staff was really helpful by helping to understand and analyze the issues and to get problems resolved.
The incident that affected shopify customers after this plugin turned on regional banners has not been resolved for a month.
We're truly sorry for the inconvenience. Our support team is handling this issue with urgency, and we'll get back to you with a solution at the earliest. We appreciate your patience and understanding as we work through this.
We have been using CookieYes for a long time and now across multiple stores. This app seamlessly integrates with their service and offers a comprehensive guide for implementation with Shopify. The functionality is impressive, allowing for both manual and scheduled cookie scans, and it’s easy to incorporate your cookie list into your policy. The cookie banner is highly customizable and user-friendly, enabling users to switch on/off different cookie types and easily revisit their consent. Additionally, you have access to a consent log if needed, and it's convenient to manage multiple domains within one account. Our experience with their support team has been very positive—they are always helpful and responsive. Overall, CookieYes provides an excellent service that meets all our needs efficiently.
Had my issues with other Google CMP approved apps and had rather low expectations. But it was that easy, installing it and it actually worked as designed, respectively all functionalities remained working in my shop. With other apps I had issues that e.g. my cart was deleted. Again amazed on how simple it is with CookieYes!
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