Cool Image Magnifier • Zoom
Highly rated Zoom app and magnifying-glass for product images
Rating
4.8
feedback
400
chart
#3,923
All reviews
Rating Breakdown
Review RSS Feed
Aug. 31, 2024
Had some issues that needed to be fix, and Jose from their Support Team momentarily fixed it. In 10 minutes we had everything ready to go. Thank you! Great App.
June 4, 2024
We were impressed with the swift response and efficient problem-solving skills demonstrated by Store Bricks team. They addressed my concerns promptly and resolved the issue in no time. Highly recommended for their outstanding customer service!
May 25, 2024
Larry for very helpful and very attentive. He fixed the issue in less than 5mins!
April 17, 2024
Great app. I highly recommend it. I had a very small issue with the magnifying glass overlapping but one email to support was enough to have this issue sorted in less than a day.
March 28, 2024
The app is but only with destop when we use this app on mobile there is nothing availabe on mobile and the backend help team never responds back there is not any customer care number or chat section it's just only to put your money on waste
Thanks for your feedback, and sorry to hear you missed our messages. Upon reviewing our conversation history, it seems there may have been a gap in communication where you might have missed some of our team's responses. We want to assure you that our support team promptly addressed your initial message on March 19th, responding within 16 minutes. We explained that having additional Zoom tools could potentially affect our app's performance. We also followed up a day later to ensure you had received the information, and we didn't overlook your message on March 28th; we responded promptly to that as well. Our priority is to ensure our users can use our app smoothly and get assistance anytime with our 24/7 support. So, it's a bit surprising to hear you didn't get support from us. Rest assured, we have been and will continue to be here for you. All the best, The StoreBricks team
Jan. 13, 2024
This is an amazing app. Works flawlessly and their customer support is quick and excellent. Game changer for our shop.
Your feedback means a lot! Thanks for sharing your experience. ❤️ Cheers, The SoreBricks team
Nov. 22, 2023
Great app! Needed some help switching app to new theme and they had it done in about 30mins. Great easy product to use and adjust myself... but great customer service when help was needed.
We're so happy to hear the team provided a great experience! Thanks for taking the time to share your experience. :) All the best, The SoreBricks team
Nov. 6, 2023
Good app, it works fine!. At the beginning, it didn't work, but I contacted them and in less then 3 hours, everything it was sorted. I really appreciate their customer services, that is a key aspect for us!
We love your kind words and highly appreciate you taking the time to share your experience with our team and app. Thanks for trusting us! All the best, The SoreBricks team
Nov. 3, 2023
Very annoying. It highlights the whole page and disables enlarging images by clicking on them,
Thanks for your feedback. The app is designed to work out-of-the-box with all Shopify store themes. Rarely, the app might conflict with some theme's special characteristics, but we have a 24/7 support team ready to help. The app was only installed for 8 minutes, not giving us enough time to check to check the app in the store. And we did not receive any email for support, on the contrary, we reached out twice regarding this to offer assistance, but your response was to block us. :( So, we were not even given the chance to help... We're available 24/7 for you. It's our priority to ensure our users have the app running correctly.
Oct. 29, 2023
Super happy with it!! Elegant. Perfect to keep my images safe from people who want to download them and print them. Perfect to see in details my illustrations. One time you sett it up, is working, you don't have to add something else. IT SOESNT SHOW THE ZOOM EFFECT when you are in MENU, just check your web out of shopify, you will see the zoom effect! :-)
Thanks so much for the amazing comments. It's always great to hear our app can add value to well-curated stores like yours. :) All the best, The SoreBricks team
Oct. 19, 2023
Cool Image magnifier does exactly what it promises, it's a cakewalk to install and works seamlessly with our theme. Couldn't be happier for the monthly price vs trying to code something similar into our theme. Very responsive & helpful support team too, thank you!
Oct. 18, 2023
This app isn't working with minimog theme i need zoom on hover but it doesn't worked at all. Very poor app
Hi there, thank you for your feedback. Our app is designed to work out of the box and will work automatically in most stores. However, in some particular scenarios, we might need to take a look at the integration, especially with custom themes. We have a 24/7 support team ready to help in case this occurs. We have tried to reach you three times, hoping to give you a hand with the integration, but we haven't heard from you. :( Please consider replying to our emails so we can sort this out. We'll be attentive and willing to give our best. Regards, The Cool Image Magnifier team
Oct. 12, 2023
Very quick response to an issue I had with a custom theme. Highly recommend this app to everyone!
Aug. 28, 2023
I would say PERFECT, From the app to their customer service everything is really great and for my store this app is a game changer. The magnifier gives a cool quality look overall to the store while it magnifies the image. I would recommend 100% also I had to face some issues and there customer service was very much HELPFUL.
July 25, 2023
If i install and app and use for one or two days and then if i remove then also i shall be billed after 30 days .
Thanks for your feedback. The app costs $2.99/month, and you'll have a 30-day free trial. We offer this trial so merchants get the chance to explore the app fully and with this decide if it meets your store needs. You won't be billed if you uninstalled the app before the trial ended. Our team has emailed you to clarify any misunderstanding. We're at your service 24/7.
July 23, 2023
Working great and the team is offering great support too in case you have some difficulties using the app.
Thanks a lot for your review! Happy to hear the app is working great for you and the team was able to help you. :) Always at your service!
July 4, 2023
Very good app, perfect price and very profesional customer service, i faced one problem in my mobile version and they solved it in couple of days. Thanks
June 26, 2023
The app is an impressive tool that enhances the user's visual experience when viewing images on their mobile devices. With its intuitive and user-friendly interface, the app allows users to zoom in and magnify even the tiniest details of any image effortlessly. The magnification feature is exceptionally smooth and precise, enabling users to explore intricate elements with great clarity and precision. Furthermore, the app offers various customization options, allowing users to adjust the magnification level and enhance the visual quality according to their preferences.